| Victoria Della Ioio, spa development manager |
| Victoria Della Ioio, spa development manager |
|
Background briefing
Launched in 1872 in Tokyo, Japan.
Main services
For over 140 years and still unique today,
Shiseido is the fruit of an alliance of Eastern
traditions and philosophies combined with
Western science and technology. We offer our
spa clients state-of-the-art and results-driven
facial and body treatments, based on unique
and traditional elements from the Japanese
Qi method – meaning the flow of energy.
The creation of Shiseido’s exclusive method
in 1986 concentrates on the Meridian flow,
restoring vital energy and stimulating Tsubo
pressure points. When combined with the use
of Shiseido skincare products, it fully optimises
their active ingredients to beautify the
skin. Oshibori, Japanese hot towels made of
woven cotton, are applied regularly during
the treatment to provide a voluptuous sensation
of warmth and to enhance the overall
pleasure of deep relaxation.
A Spa Senses Menu is also presented
to each guest who embarks on a Shiseido
spa treatment, so they can choose their
very own scent, music and refreshment.
Aroma breathing allows the client to fall
into a deep rhythmical state of relaxation.
The treatments conclude with Shiseido’s
signature ’awakening technique’.
Additional services
We have a strong emphasis on spa marketing
and create bespoke spa marketing tools that
really do drive the hotel/spa business.
Training is provided at a very high standard
and therapists are taken on a complete educational
journey, not only regarding product and
treatment services but also client communication
and service, sales skills and client journey
fl ow techniques, in order to strengthen the
overall spa performance, both from a business
perspective and for client satisfaction.
Unique selling points
Shiseido is the oldest existing skincare company
in the world. More than 140 years of
cosmetics experience has given Shiseido a
unique expertise in creating products, developed
with the most advanced technologies.
Delicately fragranced and incomparably
refi ned. Shiseido’s textures instantly seduce
our myriad sensorial receptors. Shiseido has
developed a contemporary company, always
on the leading edge of wellness and beauty.
How many spas do you supply?
Ten in Europe, the Middle East and Africa.
Top clients
La Mamounia, Marrakech; Atlantis The
Palm, Dubai; Ephelia Resort, Seychelles;
Lemuria Resort, Seychelles; Belle Mare Plage,
Mauritius; The Four Seasons, Cyprus; and
Shiseido Day Spa, Beirut.
Where in the world?
Shiseido distributes to over 87 countries
worldwide. In terms of spa, this is mainly in
Europe, the Middle East and Africa, with Asia
run as a separate division.
Plans for 2012
This year we are aiming for five-star luxury
hotels, which meet Shiseido’s high standards.
The cult product of 2012 will be our Bio-Performance
Advanced Super Revitalizing Cream,
which complements our new Advanced
Revitalizing Diamond Facial.
2012 trade shows
Spa Meeting.
Who’s who?
Victoria Dello Ioio, spa business development
and training manager EMEA.
What the clients say
“Shiseido without a doubt was the perfect
partner selection, now present within three
of our most prestigious spas.”
Patrice Binet Decamps, MD,
Constance Hotels |
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