Costume Character / Special Events Guest host job with Legoland Discovery Centre in Auburn Hills, Michigan, USA | Leisure Opportunities
Leisure Opportunities
Job search
Job Search
see all jobs
Careers with Merlin Entertainments Plc
About Merlin Entertainments Plc
Merlin Entertainments is a business built on fun. We're Europe's Number 1 and the world's second-largest visitor attraction operator. As you can imagine, running our business calls for a lot of different talents. We love what we do and if you're as serious about fun as we are, rest assured an exciting career awaits.
Careers with Legoland Discovery Centre
Costume Character / Special Events Guest host
Auburn Hills, Michigan, USA
Auburn Hills, Michigan, USA
Oakland County
United States
Competitive rate of pay
Full time
20 Dec 2018
apply now
Build yourself a more exciting future at LEGOLAND Discovery Center Michigan!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Michigan!

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click here to see us in action!

About The Role
As a Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. You will serve as an easily recognizable “character” representation for LEGOLAND Discovery Center. Working in a variety of positions across the attraction, you will drive repeat visits by delivering the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

The most qualified candidates will be invited to our attraction for a pre-qualification session and interview. We cannot guarantee that all of the Guest Experience Host positions will still be available at the time of your interview.

* Provides entertainment, amusement, and interactive activities for guests at LEGOLAND Discovery Center by taking every opportunity to interact with guests throughout the attraction and exceed guest service expectation.
* Represents LEGOLAND Discovery Center in the best manner possible by maintaining the integrity and artistic value of all presentations when performing in the park and on special events.
* Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
* Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
* Ensure our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Due to scale demands of costume, applicant size must fit the dimensions of the costume, including being between 5’0 and 5’ 5” in height.
* Ability to move in and withstand wearing hot and heavy costume for up to 40 minutes at a time is necessary.
* Demonstrates enthusiasm and creativity.
* Requires the ability to skillfully and effectively communicate solely through action and body language.
* Timeliness, thoroughness and the ability to adapt to situational changes is required.
* Experience in a customer service role.
* Fun, dynamic, and friendly personality.
* Excellent communication, listening, and motivational skills.
* Able to work in areas with loud noises and confined spaces
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Self-motivated, able to work independently or as part of a team.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Preferred Qualifications:
* Previous Costume Character experience is preferred.
* Experience in customer service field is preferred.

High School Diploma or equivalent

About The Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to Merlin attractions worldwide
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at and Skechers stores
* FUN working environment and much more!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
apply now
Active IQ
Active IQ