Health Referral Administrator job with GLL in Bath, Somerset | Leisure Opportunities
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As a not-for-profit organisation, we’re different. Passionate about our people, we offer ongoing training and development to help you to be the best; you’ll truly get out what you put in. We’re an Investors in People Silver award holder and have won numerous awards for our training and progression initiatives
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Careers with GLL
Health Referral Administrator
Bath, Somerset
Bath, Somerset
United Kingdom
From £12,201 to £17,806 (pro rata) per annum
Full time
19 Dec 2018
040803
28 Nov 2018
apply now
Shifts, incl. evenings and weekends

GLL is looking for a part time Administrator to work 24 hours per week for our Bath and North East Somerset Partnership, to help keep our participant bookings up-to-date, office systems working efficiently and you will assist with the delivery of our new digital intervention, helping to reach those harder to reach communities and supporting them via an online platform.

This role is part of GLL's Healthy Living Service where people are referred to our leisure centres by their GP for bespoke health and exercise support for a range of reasons such as diabetes, heart disease weight management, depression, dementia and post-operative recovery to name a few. This post is required for 39 hours per week, over various shifts.

Working in a busy leisure centre/gym environment, you'll undertake general administration tasks such as answering email, face-to-face and telephone enquiries from participants and our various partners. You'll also assist in creating new records and updating participant data on the database. This is a key role that will provide essential help during our busiest periods, so you'll need to be well organised, friendly, helpful, approachable and be willing to help with everything from taking bookings and answering phones to providing feedback and information to GP referrers and participants alike.

If you have a genuine passion for supporting people, this is an admin role with a difference - and your chance to be part of a team that improves people's fitness, health and quality of life. You'll have experience in general administration and ideally have worked in the health and/or leisure industry. It goes without saying that you'll need to be patient, empathic and sensitive to participants as they can be nervous or lacking confidence in a leisure centre environment. You'll have great interpersonal and communication skills (both verbal and written) as you'll deal with a diverse range of people from participants to our own senior managers, assistants and referring professionals. You'll also need to be computer-literate, in particular with MS Office and email systems.

In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider:
- Pension
- Ride to work scheme
- Discounted membership at our leisure centres
- The opportunity to join the GLL Society and have a say in how we're run plus associated social events
- Career pathways
- Ongoing training and development

If you have the passion and skills for this role, apply now.

All pay rates are subject to skills, experience, qualifications and location.

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

About Us
GLL is the UK’s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.

GLL is an equal opportunities employer.
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