Agile Business Analyst - Admissions jobs with Merlin Entertainments Group in London, UK | Leisure Opportunities Jobs
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Careers with Merlin Entertainments Plc
About Merlin Entertainments Plc
Merlin Entertainments is a business built on fun. We're Europe's Number 1 and the world's second-largest visitor attraction operator. As you can imagine, running our business calls for a lot of different talents. We love what we do and if you're as serious about fun as we are, rest assured an exciting career awaits.
Careers with Merlin Entertainments Group
Agile Business Analyst - Admissions
London, UK
Greater London
United Kingdom
Full time
20 Nov 2018
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We are Merlin Entertainments… The name behind world famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort and Thorpe Park. Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us!

We are looking for an Agile Business Analyst to join Merlin Digital to help shape and provide scope, requirements analysis and business solution for the Admissions functionality through Accesso (supplier) across the global Merlin estate. Crucially you'll work with stakeholders to understand and document requirements and future processes and assist the smooth running of the programme.

Main responsibilities include:
- Eliciting, validating and consolidating all levels of business requirements, including any significant business rules that will influence the business solution design.
- Collecting and validating the non-functional requirements, including performance, implementation design, usability, security and audit, and appropriate legislative requirements.
- Collaborating with key stakeholders across the business and technology teams, to lead the definition, evaluation and agreement of the business solution options.
- Supporting the QA activities by ensuring acceptance criteria are well documented and have the appropriate level of coverage.
- Performing gap analysis to ensure that all requirements are delivered.
- Analysing, validating and communicating the requirements using appropriate documentation and modelling techniques.
- Facilitating workshops and forums with key stakeholders and external service providers to ensure prioritisation and progress.
- Managing backlog of work for the Admissions work stream and ensuring deliverables are moving ahead.
- Using the principles of agile to work alongside our development partner.

We are looking for the following skills and experience…
- Ideally holding a relevant degree from an accredited University, you will have gained key experience of working on IT BA or PO activity.
- You will be self-motivated; able to work on own initiative and drive stakeholders forward.
- Excellent oral and written communication skills are a prerequisite as you will be collaborating with all levels of the business.
- You will have the ability to understand the demands of the business and the IT environment and the potential impact they have on each other’s processes, improving ways of working wherever possible.
- You will have the ability to effectively manage ever-shifting priorities, demands and timelines through analytical, interpretative and problem-solving capabilities.
- Proven experience of leading projects in the Entertainment/Retail industry would be beneficial.
- Experience of using JIRA to facilitate progress of admissions delivery would be a distinct advantage.

This role is based at our Merlin Digital office in London with occasional travel to other Merlin offices within the South. You may be occasionally required to travel and to work unconventional hours.

The Benefits…
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
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