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Careers with Australian Treetop Adventures

1 job with Australian Treetop Adventures

leisure job

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Competitive rate of pay
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Job description:
Would you like to work for one of the leading global companies in visitor entertainment? Would you like to spend your day surrounded by the beautiful Australian rainforest? Are you a born leader with a love of fun? We currently have a fantastic opportunity to join our team as an Attraction Manager at Illawarra Fly Treetop Adventures, part of the Merlin Entertainments group.

About the Role
Reporting to the Regional General Manager, you will be responsible for the day to day running and staff development at Illawarra Fly Treetop Adventures (IFLY). This involves overseeing all operational and staffing duties, with the end goal of delivering an amazing experience and education to all guests.

Your duties include but are not limited to;
- Daily management of the IFLY team
- Meeting daily tasks and sales targets set by management through driving upsells and developing and maintaining a strong culture of guest service
- Ensuring all policies and procedures are carefully followed including those across guest experience, outdoors and operations
- Working with the team to monitor guest feedback and KPI’s, and proactively look for ways to drive the success of the attraction.

About You
To be successful in this role you will have demonstrated ability in providing exceptional customer service and have strong leadership skills. You will be highly organised and flexible and be able to roll with changing priorities. You will have excellent verbal and written communication skills, with the ability to build strong relationships at all levels. Previous experience in a similar role would be desirable.

Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus, corporate partnership discounts, and of course, a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide. Perhaps the biggest benefit of joining us however, are the invaluable opportunities for further career training and development across our ever-expanding group.

About Us
MERLIN ENTERTAINMENTS plc is the leading name in location-based, family entertainment. Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates 111 attractions, 12 hotels/4 holiday villages in 23 countries and across 4 continents. The company aims to deliver memorable and rewarding experiences to its almost 63 million visitors worldwide, through its iconic global and local brands, and the commitment and passion of its managers and c26,000 employees (peak season).
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