Brand Ambassador job with Madame Tussauds in Washington D.C., DC, USA | Leisure Opportunities
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Careers with Madame Tussauds
Careers with Madame Tussauds
Brand Ambassador
Washington D.C., DC, USA
Washington D.C., DC, USA
District of Columbia
United States
Full time
08 Jul 2019
apply now
Take a starring role with A-listers at Madame Tussauds D.C.!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at Madame Tussauds D.C.!

About The Role

The role is a vital aspect in creating awareness of our attraction in various locations in D.C. Work independently at targeted areas on the streets to drive visitors to the attraction. Drive visitor volume to Madame Tussauds. Be able to demonstrate a passion for excellent guest service. Be knowledgeable and up-to-date on Madame Tussauds in order to deliver proper/correct information. Consistently create a positive and memorable experience to our customers.


• Work as brand ambassador in high profile outdoor locations in D.C. and other parts of the area.
• Achieve and/or exceed daily budgeted visitor volume through guest interaction and salesmanship at the assigned location.
• Converting guests by creatively promoting the “experiences” in the attraction and offering incentives such as discount flyers.
• Smile, greet, and interact with guests and potential guests at all times.
• Be in position as assigned by manager on duty to ensure proper coverage for the area.
• Regularly be in full, proper uniform which may or may not include additional advertising such as flag back packs or similar promotional items.
• Provide directions to customers so that they may navigate throughout the attraction.
• Distribute promotional flyers in the area as needed for the needs of the business.
• Represent the site during marketing events as needed.

About You

• Self-starter and self-sufficient
• Ability to work with a team and alone
• Ability to interact with partners and clients
• At least 3 years’ experience in customer service, preferably strong sales position. With specific focus on the hotel, tour or travel industry, or a theme park.
• Requires a track record of success in serving customers, working in a team environment, listening and providing information.
• Requires excellent verbal and interpersonal communication skills.
• Must be enthusiastic, willing to work in a face paced environment, and handle a high volume of calls.
• Must have attention to detail and a sense of urgency.
• Knowledge of foreign languages and cultures is desirable; bilingual skills are also desirable.


• High School Diploma or equivalent preferred

About The Benefits

• Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
• Flexible hours
• 30% discount in the retail store
• Merlin Magic Pass which give you free admission to Merlin attractions worldwide
• Competitive 401K
• Employee Assistance Program
• Discounts through the Merlin Marketplace Website – on almost anything you buy online
• Discounts through Plum Benefits – on tons of ticketed events
• 30% discount at and Skechers stores
• FUN working environment and much more!

About Us

Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment.
apply now
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