Front of House Apprenticeship job with Everyone Active in Cambourne Parish, United Kingdom | Leisure Opportunities
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About Everyone Active
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as ‘colleagues’ and it’s our aim to develop them in a way that enables each individual to realise their potential.
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Careers with Everyone Active
Front of House Apprenticeship
Cambourne Parish, United Kingdom
Competitive
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The Front of House Apprenticeship is aimed at providing you with the first steps and skills to develop in the Leisure Reception role. This apprenticeship will help you to gain a fully nationally recognized Customer Service qualification along with developing interpersonal and customer interaction skills. We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 12 month apprenticeship you will gain:

* Customer Service Level 2 Qualification
* Employment Rights and Responsibilities
* Full sector specific Front of House Training
* Functional Skills in Maths & English

As part of your apprenticeship you will be embedded into a fully operational reception and admin department where you will work closely with experienced Receptionists and Front of House Managers to learn and develop the specific customer service standards. Your apprenticeship will enable you to develop an excellent understanding of what great customer service looks like and be able to demonstrate these transferable skills against nationally recognised standards. You’ll also gain the experience of using the reception systems, to unsure the customer has a positive experience of using our centres and develop a thorough understanding of all the products and services we offer. Pay and benefits: Salary dependent on location from the start of your apprenticeship (including your training period). Free use of gym and swimming pool, paid holidays and on-going training opportunities.

Sports Leisure Management (SLM) – trading as Everyone Active Formed in 1987
SLM is the longest established leisure management company in the UK, working with 40 local authorities, operating 140 leisure facilities nationwide. It prides itself on achieving excellent operational standards, driving up activity participation, maintaining service excellence and developing colleagues, all of which are marks of a successful company. SLM is the company behind the exciting new brand Everyone Active; it’s the UK’s No 1 brand for activity. The vision is to be everyone’s first choice for activity and we will strive to encourage everyone to participate in 30 minutes of moderate physical activity 5 times a week.
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Everyone Active people
Samantha Gibbs Everyone Active

Samantha Gibbs

Personal Trainer
Watford Woodside, Everyone Active
Making the leap into freelance personal training was quite daunting, but I was keen to have more time for training clients, as that’s what I really enjoy
Billy Ross Everyone Active

Billy Ross

Team Leader
Northolt Leisure Centre, Everyone Active
The support I was given enabled me to move up the ranks quickly and I was promoted to team leader after just a few months
Harry Hurst Everyone Active

Harry Hurst

Trainee Duty Manager
Swan Pool, Everyone Active
I’d encourage anyone interested in the fitness industry to consider an Everyone Active apprenticeship, there are so many opportunities for continual development