Front of House Apprenticeship job with Everyone Active in East Cambridgeshire, United Kingdom | Leisure Opportunities
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About Everyone Active
We’re called Everyone Active for a reason – we have built a strong reputation for delivering well-managed leisure facilities, which have successfully proven to encourage everyone to be more active. Whether it’s the most state-of-the-art gym equipment, sports facilities, ASA accredited swim programmes or fun activities for children; we have something for the entire community to enjoy.
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Careers with Everyone Active
Front of House Apprenticeship
East Cambridgeshire, United Kingdom
Competitive
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The Front of House Apprenticeship is aimed at providing you with the first steps and skills to develop in the Leisure Reception role. This apprenticeship will help you to gain a fully nationally recognized Customer Service qualification along with developing interpersonal and customer interaction skills. We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 12 month apprenticeship you will gain:

* Customer Service Level 2 Qualification
* Employment Rights and Responsibilities
* Full sector specific Front of House Training
* Functional Skills in Maths & English

As part of your apprenticeship you will be embedded into a fully operational reception and admin department where you will work closely with experienced Receptionists and Front of House Managers to learn and develop the specific customer service standards. Your apprenticeship will enable you to develop an excellent understanding of what great customer service looks like and be able to demonstrate these transferable skills against nationally recognised standards. You’ll also gain the experience of using the reception systems, to unsure the customer has a positive experience of using our centres and develop a thorough understanding of all the products and services we offer. Pay and benefits: Salary dependent on location from the start of your apprenticeship (including your training period). Free use of gym and swimming pool, paid holidays and on-going training opportunities.

Sports Leisure Management (SLM) – trading as Everyone Active Formed in 1987
SLM is the longest established leisure management company in the UK, working with 40 local authorities, operating 140 leisure facilities nationwide. It prides itself on achieving excellent operational standards, driving up activity participation, maintaining service excellence and developing colleagues, all of which are marks of a successful company. SLM is the company behind the exciting new brand Everyone Active; it’s the UK’s No 1 brand for activity. The vision is to be everyone’s first choice for activity and we will strive to encourage everyone to participate in 30 minutes of moderate physical activity 5 times a week.
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Everyone Active people
Craig Kitcherside Everyone Active

Craig Kitcherside

Personal Trainer
David Weir Leisure Centre, Everyone Active
You have to be a certain type of person to be a PT – empathetic and able to deliver sessions tailored to the needs of individuals
Samantha Gibbs Everyone Active

Samantha Gibbs

Personal Trainer
Watford Woodside, Everyone Active
Making the leap into freelance personal training was quite daunting, but I was keen to have more time for training clients, as that’s what I really enjoy
Lisa Reeder Everyone Active

Lisa Reeder

Regional swim impact manager
Spelthorne Leisure Centre, Everyone Active
Seeing [children] lose their nerves and go home with a smile on their face is hugely rewarding.