Front of House Apprenticeship job with Everyone Active in Fleet, United Kingdom | Leisure Opportunities
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About Everyone Active
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as ‘colleagues’ and it’s our aim to develop them in a way that enables each individual to realise their potential.
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Careers with Everyone Active
Front of House Apprenticeship
Hart Leisure Centre, Fleet, United Kingdom
United Kingdom
Competitive Salary & Benefits
Full time
31 Dec 2018
26 Feb 2018
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Front of House Apprenticeship

What will the role involve?

The Front of House Apprenticeship is aimed at providing you with the first steps and skills to develop in the Leisure Reception role.

This apprenticeship will help you to gain a fully nationally recognized Customer Service qualification along with developing interpersonal and customer interaction skills.

We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 12-month apprenticeship you will gain a:

•Customer Service Level 2 Qualification
•Employment Rights and Responsibilities
•Full sector specific Front of House Training
•Functional Skills in Maths & English

As part of your apprenticeship, you will be embedded into a fully operational reception and admin department where you will work closely with experienced Receptionists and Front of House Managers to learn and develop the specific customer service standards. Your apprenticeship will enable you to develop an excellent understanding of what great customer service looks like and be able to demonstrate these transferable skills against nationally recognised standards. You’ll also gain the experience of using the reception systems, to ensure the customer has a positive experience of using our centres and develop a thorough understanding of all the products and services we offer.

Pay and benefits

• Salary dependent on location from the start of your apprenticeship (including your training period).
• Free use of gym and swimming pool, paid holidays and on-going training opportunities.
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Everyone Active people
Craig Kitcherside Everyone Active

Craig Kitcherside

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You have to be a certain type of person to be a PT – empathetic and able to deliver sessions tailored to the needs of individuals
Chelsea Haney Everyone Active

Chelsea Haney

Sales Manager
Watford Central Leisure Centre, Everyone Active
I quickly progressed to assistant fitness manager, then sales manager. Being presented with such great opportunities brought out my ambitious side!
Nicole Collin Everyone Active

Nicole Collin

Membership Consultant
Sunbury Leisure Centre, Everyone Active
I think apprenticeships are a great introduction to the work environment and help young people to become more mature, so when you do start working full-time, you’re ready for it