Front of House Apprenticeship job with Everyone Active in Alton, United Kingdom | Leisure Opportunities
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About Everyone Active
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as ‘colleagues’ and it’s our aim to develop them in a way that enables each individual to realise their potential.
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Careers with Everyone Active
Front of House Apprenticeship
Alton Sports Centre, Alton, United Kingdom
United Kingdom
Competitive Salary & Benefits
31 Dec 2018
26 Feb 2018
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Front of House Apprenticeship

What will the role involve?

The Front of House Apprenticeship is aimed at providing you with the first steps and skills to develop in the Leisure Reception role.

This apprenticeship will help you to gain a fully nationally recognized Customer Service qualification along with developing interpersonal and customer interaction skills.

We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 12-month apprenticeship you will gain a:

•Customer Service Level 2 Qualification
•Employment Rights and Responsibilities
•Full sector specific Front of House Training
•Functional Skills in Maths & English

As part of your apprenticeship, you will be embedded into a fully operational reception and admin department where you will work closely with experienced Receptionists and Front of House Managers to learn and develop the specific customer service standards. Your apprenticeship will enable you to develop an excellent understanding of what great customer service looks like and be able to demonstrate these transferable skills against nationally recognised standards. You’ll also gain the experience of using the reception systems, to ensure the customer has a positive experience of using our centres and develop a thorough understanding of all the products and services we offer.

Pay and benefits

• Salary dependent on location from the start of your apprenticeship (including your training period).
• Free use of gym and swimming pool, paid holidays and on-going training opportunities.
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Everyone Active people
Harry Hurst Everyone Active

Harry Hurst

Trainee Duty Manager
Swan Pool, Everyone Active
I’d encourage anyone interested in the fitness industry to consider an Everyone Active apprenticeship, there are so many opportunities for continual development
Billy Ross Everyone Active

Billy Ross

Team Leader
Northolt Leisure Centre, Everyone Active
The support I was given enabled me to move up the ranks quickly and I was promoted to team leader after just a few months
Lisa Reeder Everyone Active

Lisa Reeder

Regional swim impact manager
Spelthorne Leisure Centre, Everyone Active
Seeing [children] lose their nerves and go home with a smile on their face is hugely rewarding.