Head of Service job with GLL in Belfast, Northern Ireland | Leisure Opportunities
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About GLL
As a not-for-profit organisation, we’re different. Passionate about our people, we offer ongoing training and development to help you to be the best; you’ll truly get out what you put in. We’re an Investors in People Silver award holder and have won numerous awards for our training and progression initiatives
Careers with GLL
Head of Service
Belfast, Northern Ireland
Belfast, Northern Ireland
United Kingdom
From £48,788 to £54,142 per annum (39 hours a week
Full time
27 May 2018
09 May 2018
apply now
GLL is looking for a Head of Service to ensure a high-quality leisure service is delivered across our 14 leisure centres in Belfast. Now entering our fourth year of operation in partnership with Belfast City Council, we have a 500-strong team that helps get more people, more active, more often in Northern Ireland. Following a capital investment in excess of £105m from Belfast City Council, the Head of Service is a pivotal senior leadership role for the business as we launch three brand new leisure centres, due for completion in 2019.

The Head of Service will provide a clear strategic framework to enable the delivery of a modernised leisure service that meets GLL's targets and bid outputs in line with Belfast City Council's expectations across the partnership and local political environment. This key, senior role reports directly into the Regional Director, but will also work closely with the local regional leadership team and corporate support across the UK. A real social entrepreneur, you'll take on an ambassadorial role to share our message and help us grow within Northern Ireland as well as ensuring a full mobilisation programme for our new leisure centres, including resourcing, marketing and community engagement.

With natural business acumen, community ethos and a keen eye for operational detail, you'll support the Regional Director and represent GLL at a senior level at various forums and committees including client meetings, Active Belfast board meetings and the GLL Board. You'll provide direction and guidance to your management teams to constantly innovate and progress our service offerings as well as ensuring targets are monitored and met accordingly as we service up to 2 million visits a year. Fully aligned with our mission and corporate plan, you'll champion our 'People Vision' and lead by example, empowering local teams to seek learning and development opportunities and achieve high levels of performance.

We're looking for an organised and positive leader who can ensure strong coordination between our teams and local stakeholders to ensure we maximise this opportunity. Already working at a senior level, most likely as a high-achieving Head of Service or equivalent level role, you'll have proven successful leadership experience of running a busy public-usage facilities within community or cultural environments. Project management capability including the full project lifecycle and change management is imperative. Naturally you'll have excellent communication skills and passion for the leisure / culture / community service sectors, but relevant professional qualifications such as QCF accreditations (levels 5-7), IOSHH and CIMSPA membership or the willingness to work towards them, will be beneficial.

In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider:
- Car allowance
- Pension schemes
- Childcare vouchers
- Ride to work scheme
- Discounted membership at our leisure centres
- The opportunity to join the GLL Society and have a say in how we're run plus associated social events
- Career pathways
- Ongoing training and development to help you to be the best

If you're ready to take the next step in your leadership career, please apply now.


About Us
GLL is the UK`s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children`s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.

GLL is an equal opportunities employer.
apply now
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