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Careers with Legoland Discovery Centre

3 jobs with Legoland Discovery Centre

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3 jobs found

Competitive
Job location: New York, NY, USA
Job description:
Welcome to Merlin Entertainments! We are the Westchester LEGO lovers!

Build yourself a more exciting future at LEGOLAND Discovery Center Westchester!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Westchester!

About The Role
As a dynamic and innovative Operations Trainer, you will help to create lifelong memorable experiences in our attractions for our guests. You will work closely with the Operations Management team to create and implement to drive, maintain, and exceed guest experience and Key Performance Indicators (KPI) for the attraction.

Responsibilities:
* Lead the Operations team in its goal of delivering unique, memorable, and rewarding experiences to all our guests.
* Leads by example. Coaches and motivates staff to provide best possible guest experience, to maximize sales opportunities and to ensure secondary spend targets are achieved.
* Recommends short and long term changes through feedback, daily reports and proposals.
* Work with management team to develop a staff incentive schemes to increase individual motivation and promote teamwork.
* Monitor performance in achieving Key Performance Indicators (KPI’s) and Mystery Visit targets.
* Assist with the hiring, training, scheduling, and supervising of team members. Ensuring all team members are trained in resolving guest concerns, upselling, and providing accurate attraction information.
* Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Minimum 1-2 years supervisory experience in the service or entertainment industry; including a visitor attraction, theme park, museum, hotel or theater environment
* A natural team leader with a confident, assertive but approachable personality.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Desire to work in fast-paced environments.

Education:
High school diploma or equivalent required. Some college course work preferred.

About The Benefits
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
* Employee Assistance Program
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment and much more!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment.
Competitive
Job location: New York, NY, USA
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Westchester!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
This is a very exciting role where you will be designing, building, removing, installing, and repairing all models at the attraction, including MINILAND models ranging from minifigures to houses, and show and event style models of all sizes. We are looking for someone with flair with the use of colors for a wide range of model creations. This role is critical in supporting the day-to-day operations of the attraction including liaising with our customers and children across this busy attraction.

The Master Model Builder will be responsible for building complicated LEGO models for a wide variety of LEGOLAND attractions including, but not limited to miniature scale models and life sized organic models. This individual must have a flair for the use of color and ability to copy LEGO models from 3D prototypes, 2D drawings, and computer files.

Responsibilities:
* Follow design briefs to meet the time, budget and directions given to build LEGO® models for displays and marketing promotions.
* Maintenance and installation of all LEGO features; recognizing when models need repair, replacing or redesign.
* Manage workshop to ensure areas are kept clean and neat while maintaining accurate LEGO inventory for all in-house elements.
* Act as a spokesperson for the LEGOLAND® Discovery Center to media outlets.
* Conduct building workshop classes and events include designing LEGO models and content.
* Keep informed and up-to-date on building techniques and technical methods.
* Maintain contact with the LEGO Group and LEGO S.R.O. to ensure the LEGO models. follow strict display guidelines.
* Adopts an enthusiastic, assertive and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
* All other duties as assigned.

About You
* Passion for the LEGO brand and ability to share this enthusiasm with our guests.
* Strong artistic vision and design skills.
* Requires experience in model making or craft field. Background in some form of Model Making preferred.
* Proven ability to work on multiple projects simultaneously and multi task as necessary to meet a deadline.
* Great organization skills, detail oriented, and self-starter
* Must be able to read drawings and sketches pertaining to model production.
* Ability to make quick and proper decisions.
* Must be willing to travel locally and regionally to conduct business, and occasional travel within the U.S.
* Possess strong communication skills (both verbal and written).
* Desire to work in fast-paced environments.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
High school or GED required.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it… click on ‘apply now’.
Competitive
Job location: New York, NY, USA
Job description:
Welcome to Merlin Entertainments! We are the Westchester LEGO lovers!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Westchester!

About the Role:
Head Playmakers are responsible for delivering consistent, proactive and professional play for all guests of LEGOLAND Discovery Center. The Head Playmaker is the public face of Play who is expected to be able to inspire creativity and storytelling for both children and their parents. Head Playmakers will be interacting with guests throughout their shifts inside the attraction, and should demonstrate an “always on” approach to top guest service.

Scope & Responsibilities:
* Understands the importance of play, and enhances the guest experience by leading play scenarios for guests of all ages.
* Work closely with the Entertainments Team, Duty Managers, and Operations Manager to maintain and exceed Guest Experience and Key Performance Targets (KPI) for the Operations Department.
* Ensure the highest possible standards of Guest Service, presentation, technical operation and Safety in all operational areas of the Attraction.
* Drive ride safety standards to ensure that health and safety of the guests stays as number one priority.
* Must encompass the values of a Playmaker and sets the standard for all Playmakers on a daily basis.
* Able and willing to perform job duties including but not limited to: Operating ride systems and machinery, following all safety requirements, perform exciting LEGO characters for guests, operate 4D theatre system and machinery, creatively guide guests toward building Lego structures, maintain attraction to the highest standard of cleanliness, and assist guests with inquiries by providing knowledgeable and helpful answers.
* Responsible for leading play by using appropriate LEGO play scenarios for children ages 2-11.
* Interacts with parents, and encourages family play by getting adults involved in what their children are building.
* Must possess the ability to create a narrative story using LEGO, and to inspire play using fantasy and imagination to enhance the guest experience
* Facilitate as a host for LEGOLAND Discovery Center Birthday Parties.
* Adopt an enthusiastic, proactive and passionate approach to Customer Service, including the ability to diffuse difficult situations.

About You:
* Must have completed Playmaker modules one and two.
* Experience in dealing with guests in difficult situations.
* Experience of maintaining the highest level of service in high-pressure situations.
* Excellent communication and motivational skills.
* Proven ability to work on multiple projects simultaneously and multi task as necessary.
* High school diploma or general education degree (GED) is recommended.

About Our Benefits:
* Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to Merlin attractions worldwide
* Employee Assistance Program
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment and so much more!

About Us:
Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
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