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Careers with Legoland Discovery Centre

4 jobs with Legoland Discovery Centre

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4 jobs found

Competitive
Job description:
Build yourself a better career at LEGOLAND Discovery Center Atlanta!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Atlanta!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. The Guest Experience Manager will be the first point of contact for all guest issues. The will help to lead the Operational and Commercial Teams in their goal of delivering unique, memorable , and rewarding experiences to all our guests.

Responsibilities:
- Creates, defines and leads a consistently positive and enthusiastic approach to all aspects of guest interaction at all times.
- Takes an active role in devising and implementing Customer Service strategy.
- Ensure that the attraction is presented and maintained to Merlin Entertainments, plc acceptable standards in all areas at all times.
- Monitors standards of service and guest response to overall product, through observations and guest comments.
- Monitors team performance in regards to achieving Key Performance Indicator (KPI) and Mystery Visit targets.
- Recommends short and long term changes through feedback, daily reports and proposals.
- Coaches and motivates staff to provide best possible guest experience, to maximize sales opportunities and to ensure admission and commercial spend targets are achieved.
- Demonstrates strong service and sales approach; leading by example throughout the Attraction to maximize up-sells, product excellence, event delivery, etc.
- Perform other duties as assigned.

About You
- Minimum of 2-3 years of service industry experience with 1-2 years of supervisory experience in a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
- Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word.
- Desire to work in fast-paced environments.
- A natural team leader with a confident, assertive but approachable personality.
- Enthusiastic, boundless and infectious energy about the business and the ability to enthuse others.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
High School Diploma or GED required. College degree preferred.

About The Benefits
In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Atlanta!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Atlanta!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. We are now looking for an exceptional Duty Manager to oversee the smooth and safe running of the retail aspects of the attraction on a daily basis. The Duty Manager will lead the Operational teams in their goal of delivering unique, memorable, and rewarding experiences to all our guests.

Responsibilities:
• Provide on-the-job coaching and performance management for a team of exceptional and diverse talent
• Participate as the Leader on Duty, setting the example that no task is beneath you
• Ensure the attraction operates seamlessly
• Manage customer, associate, and operational escalations
• Remove barriers for the team and support them in identifying
• Execute solutions
• Adhere to high safety and quality standards and communicate and uphold those standards to the team
• Comfortable working in a physical environment, which may include activities like lifting, standing, and reaching above your head, during your shift with or without reasonable accommodation
• Monitors team performance in regards to achieving Key Performance Indicator (KPI) and Mystery Visit targets.
• Perform other duties as assigned.

About You
• Minimum of 2-3 years of service industry experience with 1-2 years of supervisory experience in a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
• Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
• Proven ability to work on multiple projects simultaneously and multi-task as necessary.
• Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word.
• Desire to work in fast-paced environments.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
High school or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job description:
Now Hiring Full-Time Cluster Events and Education Team Leader

Build yourself a more exciting future at LEGOLAND Discovery Center and SEA LIFE Center Michigan!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Then you have the magic to be our Events and Education Team Leader at LEGOLAND Discovery Center and SEA LIFE Center Michigan!

About The Role
As a dynamic and innovative Events and Education Team Leader, you will help to create lifelong memorable experiences in our attractions for our guests. You will work closely with the Operations Management team to drive, maintain, and exceed guest experience and Key Performance Indicators (KPI) for the attraction.

Responsibilities:
• Lead the Attractions team at LDC in its goal of delivering unique, memorable, and rewarding experiences to all our guests.
• Leads by example. Coaches and motivates staff to provide best possible guest experience, to maximize guest interaction and ensure the highest possible levels of customer service.
• Recommends short and long term changes through feedback and proposals.
• Work with management team to develop staff incentive schemes to increase individual motivation and promote teamwork.
• Monitor performance in achieving Key Performance Indicators (KPI’s) and Mystery Visit targets.
• Assist with the hiring, training, scheduling, and supervising of team members.
• Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity.
• Ensure all attraction areas are ready for opening, ensure all staff are in place and ensure that all Playmaker activities are ready to go.
• Monitor, audit and review all Playmaker activities, ensuring staff are delivering the highest possible levels of customer service in line with premium experience offered.
• Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
• Assist the Events and Attractions Duty Manager with overseeing all Playmaker activities as well as planning and implementing events such as Adult Night or PR launches.
• Take the lead for all LEGO Education programming, reviewing and changing programming when required in line with school curriculums as well as ensuring sufficient staffing is in place for all school workshops, creating programs for Homeschool weeks and ensuring the daily implementation of our Little Playtimes Pre-School program.
• Other duties as assigned.

About You
• Minimum 1-2 experience in the service or entertainment industry; including a visitor attraction, theme park, museum, hotel or theater environment
• A natural team leader with a confident, assertive but approachable personality.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Proven ability to work on multiple projects simultaneously and multi-task as necessary.
• Desire to work in fast-paced environments.

Education:
• High school diploma or equivalent required. Some college course work preferred.

About The Benefits
• Flexible hours
• 30% discount in the retail store
• Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
• Employee Assistance Program
• Discounts through the Merlin Marketplace Website – on almost anything you buy online
• Discounts through Plum Benefits – on tons of ticketed events
• 30% discount at Skechers.com and Skechers stores
• FUN working environment and much more!

LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Competitive
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Kansas City


Do you have the Magic in you to create memorable experiences and Be a Force for Good? As one of the leading entertainment companies in the world, we define our values not just by the passionate way we do business but also the way we treat our people, our visitors, our suppliers, the creatures in our charge and the communities, and environment in which we operate. At Merlin We Care.

About The Role
The Technician is a vital role to Team Merlin to ensure that all the fun and magic is being delivered at optimal level. On a daily basis, the Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. Working with the Technical team, you will be responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery.

Responsibilities:
- Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including: HVAC, electrical, hydraulic and plumbing systems as well as rides and themed attractions.
- Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
- Position functions will include: custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown.
- Complete defined preventive maintenance and corrective repairs on a scheduled basis.
- Perform minor plumbing maintenance on existing systems (e.g. unclog toilets and drains, repair leaks in drains, and replace toilets and faucet fixtures as needed).
- Perform routine painting as necessary to maintain like new condition (e.g. repair a hole in dry-wall, prep the area, and match paint).
- Perform minor electrical maintenance within state law requirements (e.g. repair or replacement of fixtures, wall switches, and outlets. Replace light bulbs, ballasts and sockets if necessary).
- Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
- Perform other duties as assigned.

About You
You will be highly self-motivated with previous maintenance experience, ideally hold a professional qualification in a mechanical or electrical field with experience maintaining a wide range of equipment including rides.

- Minimum of 2 years of service industry experience in a technical/themed environment; or equivalent combination of experience and education.
- Experience in maintenance, trouble-shooting, and repair of mechanical and electrical systems preferred.
- Demonstrated ability to perform the activities and responsibilities as described including related work experience.
- Ability to use and operate hand and power tools in order to complete activities.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to multi-task and work with little to no-supervision.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Desire to work in fast-paced environments.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
High School Diploma or equivalent. 2+ years of technical college preferred.

Other:
While performing the duties of this job, the individual is regularly required to stand and walk for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell. The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
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