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Competitive
Job location: Goshen, NY, USA
Job description:
We are LEGOLAND New York and we are part of the magical Merlin Entertainments!

Something very exciting is underway in Goshen, New York. Due to open in 2020, LEGOLAND Park and Hotel in New York is Merlin’s biggest single investment to date and you could play a crucial part in this amazing project!

We’re now looking for a unique person who has a passion for procurement and logistics and will lead the way in Delivering the Magic as we bring the world’s ninth LEGOLAND Park to life brick by brick. You will oversee the application of process, people, and technology to ensure the right products and services, of the right quality and right price, are delivered at the right time.

About The Role
Manage the supply chain for LEGOLAND New York in order to optimize the Resort’s profitability safely and sustainably. Key supplier deliverables of cost, quality, service and compliance will be balanced appropriately as you manage risk in accordance with business needs, through supplier identification, selection, contracting and implementation.

* Interacts with suppliers, partners, and industries to adequately represent LLNY. Nurture relationships that invite participation, product development, specification challenge, and continuous improvement. Promote access to the Supply Chain within the company to add value and quality.

* Oversees inbound freight forwarding, importing, and documentation for cost control of risks in transport.

* Responsible for all parts of the contracting process from bid development and production of contracts to appropriate signature authorities as required by company guidelines.

About You
* At least 7years of progressive experience Requires at least 7 years of progressive management experience with purchasing and supply chain management, including procurement, contract development, logistics and inventory within theme park, construction and/or travel / tourism industry, with large complex projects.

* Very strong negotiating skills are required to critically evaluate, develop, and deliver results in a very busy environment. Requires experience supervising teams with less purchasing and logistics experience to achieve project and operational goals, operating in higher level negotiation venues, and providing added value through negotiated settlements.

* Strategic procurement knowledge including influencing, crafting and conducting negotiation strategies.

* Managing outsourced resources as service providers for some areas of spend, who deliver the supplier performance and cost management on our behalf – extending or reducing their use if and when appropriate

* Computer proficiency. Proficiency in ProLog, MS Project or related project cost systems will be considered and asset for this job.

Education:
Four year university/Bachelor’s degree in business, management, international trade, global supply chain management, procurement and logistics or closely related field (or equivalent education and experience) is required. PSCM qualified (Procurement and Supply Chain Management) is desirable.

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Landscape Specialist to join the LEGOLAND Florida Resort Team.

About the role:
This position will work under the direction of the Landscape Team Leader, Irrigation Specialist and/or Landscape Supervisor. All functions shall be performed in accordance with Landscape department and LEGOLAND Florida Resort policies, practices and procedures. Tasks performed will include but are not be limited to mowing, edging, pruning, hedging, weed & pest control, minor irrigation repair and new landscaping projects. The Landscape Specialist will operate hand tools and power equipment in a safe, reliable manner. The Landscape Specialist shall be responsible for maintaining landscaped areas with emphasis on routine daily tasks.

Scope and Responsibilities:
* Keeps safety as #1 priority.
* Uses assigned tools and power equipment in a safe and prescribed manner, avoiding misuse, breakage or loss.
* Reports broken or missing tools to immediate supervisor.
* Loads and Unloads work vehicles.
* Performs prescribed maintenance procedures as directed such as: mowing, edging, pruning, hedging, raking, sweeping, manual weeding and pest control.
* Applies granular chemicals and fertilizers after proper training and under the supervision of the Lead Gardener.
* Completes assigned tasks in a timely manner.
* Keeps tools, machines, and all other company equipment in clean and proper working order.
* Completes daily time and material (T&M) cards prior to leaving property.
* Maintains liaison with fellow maintenance employees and other departments.
* Performs related maintenance work as deemed necessary or required.
* Is attentive to safety of self, fellow MCs and the public.
* Attends weekly staff meetings

Background and Experience:
* Requires a minimum of three years of experience in the landscape field or a demonstrated level of expertise to fulfil the responsibilities of the role.
* Knowledge of safe work habits and demonstrable good safety practices are essential.
* Requires advanced knowledge of horticultural practices and plant identification. Also requires an advanced level of task-specific know how to include use of essential tools and equipment and a basic foundation of proper irrigation techniques and repair options.
* Requires the ability to observe and remember details. Ability to understand and follow directions.
* Requires the ability to maintain a professional and service oriented demeanour. Will be required to interact with the public and employees.

Physical Demands:
* Ability to sit for sustained periods of time to attend on-site and off-site meetings, perform paperwork activities, travel and drive.
* Intermittent and prolonged standing and walking to move about the resort site, and interact with employees.
* Ability to bend, flex, lift, and all associated physical activity to perform job related tasks.
* Finger dexterity sufficient to complete paperwork activities and perform job related tasks.
* Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive.
* Hearing sufficient to communicate with individuals in person and by telephone and/or radio.

Work Environment:
* Various inside and outside locations with varying temperatures and floor surfaces.
* Exposed to wet and/or humid conditions.

Education:
High school graduate or General Education Degree (or equivalent education and experience) is required.

About the benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore, you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location-based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best-known names in global leisure.

We know this is a great place to work, but don’t just take our word for it….click on ‘apply now’.
Competitive
Job description:
As the newest player in the theme park capital of the world, LEGOLAND Florida® Resort is looking for people who enjoy going up against, and beating, the best.

If you are ready to take on that challenge and be empowered to make a direct impact, then join our team. We love what we do and we make it fun! We are looking for a motivated, detail-oriented, self-starter to develop and deliver the LEGOLAND Florida Resort Public Relations strategy.

Responsibilities include; maintaining positive relationships with media in key markets; writing and production of print and broadcast stories and management of projects as assigned. This person will also serve as spokesperson and liaison in community and assigned key markets. Facilitate on-going internal communications for LEGOLAND Florida Resort (LLFR) and the LEGO Group.

LEGOLAND Florida Resort is looking for a Head of Public Relations to join the LEGOLAND Florida Resort Team.

About the Role:
- Pitch the media on LLFR and important events happening within the resort. Research, create story ideas and write press releases, advisories, VNR copy and captions as assigned. Develop new and exciting angles on the resort while maximizing exposure in all departments. Maintain positive and productive relationships will all members of the working news media both in the core and outer markets.

- Represent LLFR at meetings, trade shows, FAM tours, media blitzes and assigned events to generate news coverage and awareness on LLFR. Maintain active memberships and participation in PR and media related organizations. Interface with all local CVBs to keep informed of LLFR news and generate co-op PR efforts. Act as spokesperson as assigned.

- Act as project management and marketing information resource. Schedule and conduct project meetings, facilitate assignments, establish activity budgets and report project status. Provide social media and blog content to represent LLFR externally.

- Serve as spokesperson for crisis situations as a key point of contact with the media, community and business entities in the event of incidents within the park, or incidents which involve LLFR or the LEGO group. Maintain crisis action plan and emergency toolkit for key scenarios, and liaise with key internal individuals (e.g., Health and Safety Director, Operations Director) for tabletop exercises and crisis strategy development.

- Serve as contact for broadcast efforts including radio interviews, TV coverage, VNRs, satellite uplinks, blogs, and AV resources in-park. Develop and maintain video and photo library and archive on on-going basis.

- Active member of the LLFR Marketing and Sales team. Monitor and benchmark the competition, develop relationships with counterparts at other Central Florida parks.

- Manage the PR team and their role within the department. Develop job descriptions, aid in hiring and fully train them in LLFR/Merlin capacity. Meet weekly to review job status, goals and updates. Develop their PDPs and ensure their success within the department.

- Serve as an important point person with the media relations and account managers of external partners (e.g., LEGO and other IP properties) to align the public relations goals of LLFR and those of our partners.

- Frequently monitor social media and respond to information related to LLFR, and also serve as the PR point-person for the Park Duty managers on an ongoing basis.

- Performs other duties as assigned.

About You:
- Requires seven to ten years of progressive experience in public and media relations, preferably in the tourism, entertainment or attractions industry.
- Requires a track record of success in planning and coordinating special events, media relations, and public and community relations.
- Requires proven experience and expertise of successful crisis management.
- Requires proven experience in building and maintaining strong public and media contacts, both at the regional and national levels.
- Experience as a spokesperson and as a point of contact is required.
- Experience serving in a proactive role in creating and implementing media event ideas and strategies is necessary.
- Strong project management skills are required.
- Ability to develop and execute detailed plans, programs and schedules required.
- Requires effective utilization and coordination of internal and external resources.
- Requires professional writing skills, demonstrated skill in making speeches and presentations, and outstanding organizational, verbal and interpersonal communication skills.
- Ability to be a contributing, proactive, positive and supportive member of the LEGOLAND PR team.
- Computer proficiency with ability to use Microsoft Office Products (Word, Excel and PowerPoint), desktop publishing software, and familiarity with Internet research is required.
- Requires the ability to build positive relationships and linkages within LEGOLAND and with the community, charitable organizations, government groups, and the media to increase good will and achieve key department objectives for LEGOLAND Florida Resort.

Education:
A bachelor’s degree in journalism, communication arts, advertising, business, marketing, or closely related field (or equivalent education and experience) is required. A master’s degree is strongly preferred.

About Our Benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Graphic Artist to join the LEGOLAND Florida Resort Team.

About the Role:
Creates and modifies illustrations for use in various media, including in-park signs, advertising, digital banners, print advertising and other collateral. Displays a great imagination to create, design and facilitate production of various objects for the theme park. Prepares files for production through third party vendors, confirming specifications, technical details and ensuring all quality standards are maintained. Installs completed signage in the LEGOLAND Florida Resort.

* Uses LEGOLAND Florida Resort visual identity and brand guidelines to create marketing and sales materials, from print advertising to digital banners, mailers, brochures and other collateral as needed.
* Follows direction from creative services team to complete projects on time and according to specifications provided.
* Shows creativity and attention to detail on all projects, with regard to layout, legibility and maintenance of brand tone of voice.
* Supports creative development of signs, ads and website assets for other departments as needed.
* Designs, plots, weeds, applies, and installs using a four process image machine.
* Creates and installs signs of all shapes, sizes and colors using vinyl, ACM and other materials and hardware.
* Makes certain that all work assigned is complete and of good sound workmanship.
* Advises working supervisor and/or management of any discrepancies in design and dimensions on assigned projects.
* Recognizes equipment that needs repair, replacing, or adjusting.
* Keeps park signage in good appearance.
* Keeps safety as #1 priority.
* Submits estimates of time, labor and materials for pending assignments. Submits a complete report of actual expenditures at the completion of each project.
* Attends weekly staff meetings for purpose of directing, informing and training.
* Responds to emergency calls within Park, expediting repairs to ensure guest and fellow Model Citizen’s safety and comfort at all times.
* Follows LEGOLAND Florida policies and procedures at all times.
* Maintains liaison with fellow maintenance MCs and other departments.

About You:
Requires experience creating original design work in Photoshop and Illustrator or Corel draw while adhering to brand guidelines and best practices. Requires experience in creation of production mechanical files from design renderings or mockups. Must be thorough, with attention to detail for copy and layout to ensure consistency and best delivery for messages both visual and written.

Prior experience in either agency, in-house design or signage company preferred. Should have experience in digital design and familiarity with best practices for banner advertising, including copy placement.

Prior experience in OOH mechanical production and photography retouching preferred. Familiarity with .swf and .gif creation optional, but preferred.

Education:
* A high school diploma or general education degree (or equivalent education and experience) is required.
* 3 years of experience in the field or in a related area is preferred.

About Our Benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job location: New York, NY, USA
Job description:
We are LEGOLAND NEW YORK and we are part of the magical Merlin Entertainments!

Something very exciting is underway in Goshen, New York. Due to open in 2020, LEGOLAND Park and Hotel in New York is Merlin’s biggest single investment to date and you could play a crucial part in this amazing project!

We’re now looking for a strategic business partner who has a passion for driving process improvements and financial planning and will lead the way in Making Every $ Count as we bring the world’s ninth LEGOLAND Park to life brick by brick.

About The Role
Has the overall responsibility for the finance, information technology, and logistics division. The Director must secure that all administrative services within the above areas are planned and executed, making sure that the right processes, systems and staff are in place to support LEGOLAND New York.

Finance Division: Manages the financial factory, including all finance and accounting processes/systems, tax functions and cash and treasury functions.

Legal Affairs: Coordinates activities around legal issues whether these are internally or externally related. This includes involvement in all contract negotiations whether these are related to sponsorship, vendors, customers or partners making sure that LEGOLAND reduces its potential risks in these legal matters.

Operational Leadership: Determines the organizational structure, budgeting and staffing requirements for the finance, IT and logistics divisions.

Information Technology Division: In conjunction with Global IT, plans and implements the optimal integrated system platform, making sure that all data processing happens with a minimum number of resources and leads to maximum information delivery for all key decision makers.

Executive Team Leadership: Serves as a member of the executive management team and develops and supports LEGOLAND’s strategic and operating plans.

About You
- Requires at least 8 years of progressive financial management experience. Requires at least five years of senior management experience with significant personal leadership and program management and operations responsibility.
- Requires strong analytical skills, working knowledge of pricing and costing, finance, budgeting, and projections. - Extensive expertise in financial and logistics processes, data processing and management information delivery is required.

Education
Four-year university/Bachelor’s degree in finance or account. MBA is required. CPA is desirable.

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Entertainment Technical Supervisor to join the LEGOLAND Florida Resort Team.

About the Role:
Do you enjoy LEGO? Do you like being inspired by Can you imagine bringing the toy to life in order to put a smile on a child? This is your chance to play your part. From sourcing new audio equipment to interviewing technicians, fabricating props to installing a new 4D movie, responsibilities of the LEGOLAND Resort Entertainment Technical Supervisor supports various aspects of the Park & Hotel Entertainment Technical global team & Entertainment processes. The position will report to the Manager of Entertainment and will supervise leaders who support Technical Operations, Maintenance, Event Installation/Strike and The Creative Studio. The candidate will be expected to serve as a Department Ambassador working in collaboration to support the Vision & Mission for the LEGOLAND Entertainment Resort Team.

- Responsible for leading all technical teams supporting Resort Entertainment & Event offerings. This includes scenery, rigging, lighting, audio, video, pyrotechnics, special effects, 4D cinema, park background music, Recording & Animation Studio, Ride & Attraction CCTV system, Admission LED Tickers, along with other effects within Resort experiences.
- Responsible for managing the technical labor budget, maintenance and operating expenses, procurement process and help oversee projects and costs as they relate to Resort Entertainment & Events.
- Coach, guide, and foster a professional work environment with special emphasis on technical learning & development in order to build a strong technical team. Included in this ladder development will also become supporting the recruitment process of the technical team to meet company needs as well as the department culture.
- Provides operational support and Entertainment Duty leadership for all staff on a daily & scheduled basis, ensuring shows run on schedule, show quality remains satisfactory, health & safety are a top priority, and help in resolving problems or challenges as they arise.
- Advocates and Actively participates in maintaining a safe, fun and professional work environment for all Entertainment & Events teams including MC Events, Department Team Building, Department Meetings, and being an active leader within daily operations.
- Trains technical staff on correct use of audio and lighting equipment, methods of troubleshooting issues that may arise during live performance, and encourages individual ownership for the ongoing quality of all Entertainment assets.
- Supervises repair, and maintenance of theatre assets to ensure that daily performance schedule and quality are maintained.
- Assists in sourcing new technologies or equipment that would continually improve operational flexibility collaborating with the department Technical Specialists.
- Assists in the forming of production schedules to ensure shows/events open on time, on budget, and within the manner of quality required to support the Entertainment Product.
- Responsible for ensuring all technical production and archive books are up to date including all required Standard Operating Procedures, Risk Assessments, Training Logs, Equipment Logs, and other Technical supporting documents.
- Performers other duties as assigned.

About You:
- Bachelor’s degree in theatre or related field or equivalent combination of professional Entertainment/Theatrical experience.
- At least (3) years technical entertainment industry experience
- At least (3) years of budget management experience
- Preferred Theme Park Entertainment experience
- Established management and leadership skills in leading diversely skilled technical teams with (3) years or more of management experience
- Proven solid project management experience including procurement and oversight of vendors & contractors
- Ability to read and interpret CAD style programs, drawings, and other construction documents
- Familiarity with OSHA/ANSI/ETCP/NFPA and other supporting industry safety and implementation standards within the Entertainment workplace.
- Proven evaluation & problem solving skills
- Flexible schedule allowing support and oversight of installations, maintenance, and refurbishment of Show & Event products.
- Proficient in Microsoft & Adobe software products. Knowledge of purchasing and reporting systems.
- Demonstrated initiative, communication and interpersonal skills; Confident and outgoing presence with the ability to professionally interact with various levels of team members and leadership.
- Excellent organizational and time management skills with the ability to handle multiple projects with a detailed oriented style and strict deadlines.

About Our Benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Entertainment Characters Team Leader to join the LEGOLAND Florida Resort Team.

About the Role:
- Supports and assists the Departmental Management team at all times in the day to day running of the Entertainment Department Characters. Monitors performance quality on a daily basis in order to maintain the quality of the guest experience at LEGOLAND Florida throughout the season.
- Assists with Costume Character/Escort schedules and organizes daily break schedules. Supervises Costume Characters to ensure adherence to operating procedures at all times
- Performs In Costume as required to fill any situational character needs
- Helps with Auditions, Hires and Trains Character/Escort team as needed
- Works with Marketing/PR to supply characters for special off-site engagements
- Arranges for in park VIP and special character requests
- Maintains the integrity of all Costume Character/Escort presentations, costumes and the guests’ experience
- Responds to needs of staff during day, covering for absence as necessary or by working in the position. Works alongside the team and demonstrates LEGOLAND Florida’s performance/service expectation by example
- Carries out all Costume Character/Escort duties as outlined in the Costume Character/Escort job descriptions
- Helps to encourage fellow MC’s energy levels and motivation throughout the season
- Acts as a liaison and support for the Area Lead on a daily basis
- Seeks solutions to any MC issues in cooperation with the Area Lead.
- Replenishes stock of time sheets and daily log reports whenever necessary
- Informs the wardrobe technician regarding any repairs or problems that may have been encountered on a daily basis to the costumes
- Works with the wardrobe team to maintain a cleaning schedule for costumes.
- Completes the log report, and ensures that it is delivered to the supervisor at the end of each day
- Responsible for informing the supervisor of any possible delays, cancellations or problems that may occur whenever necessary
- Leads “clean up” training as required
- Other duties as assigned

About You:
Requires at least two years of experience in theme park entertainment or closely related field, experience should include that of costume character or mascot. Requires excellent organizational and planning skills. Self-motivated and demonstrated initiative. Leads by example with a demonstrated history of supporting colleagues, a team player. Requires strong problem solving skills and dedication to providing outstanding Guest Service. Requires the ability to remain calm under pressure. Dance, theatre, performance experience is a plus. Experience in customer service field is preferred.

About Our Benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
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