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Competitive
Job location: New York, NY, USA
Job description:
We are LEGOLAND New York and we are part of the magical Merlin Entertainments!

Something very exciting is underway in Goshen, New York. Due to open in 2020, LEGOLAND Park and Hotel in New York is Merlin’s biggest single investment to date and you could play a crucial part in this amazing project!

We’re now looking for a unique person who has a passion for procurement and logistics and will lead the way in Delivering the Magic as we bring the world’s ninth LEGOLAND Park to life brick by brick. You will oversee the application of process, people, and technology to ensure the right products and services, of the right quality and right price, are delivered at the right time.

About The Role
Manage the supply chain for LEGOLAND New York in order to optimize the Resort’s profitability safely and sustainably. Key supplier deliverables of cost, quality, service and compliance will be balanced appropriately as you manage risk in accordance with business needs, through supplier identification, selection, contracting and implementation.

* Interacts with suppliers, partners, and industries to adequately represent LLNY. Nurture relationships that invite participation, product development, specification challenge, and continuous improvement. Promote access to the Supply Chain within the company to add value and quality.

* Oversees inbound freight forwarding, importing, and documentation for cost control of risks in transport.

* Responsible for all parts of the contracting process from bid development and production of contracts to appropriate signature authorities as required by company guidelines.

About You
* At least 7years of progressive experience Requires at least 7 years of progressive management experience with purchasing and supply chain management, including procurement, contract development, logistics and inventory within theme park, construction and/or travel / tourism industry, with large complex projects.

* Very strong negotiating skills are required to critically evaluate, develop, and deliver results in a very busy environment. Requires experience supervising teams with less purchasing and logistics experience to achieve project and operational goals, operating in higher level negotiation venues, and providing added value through negotiated settlements.

* Strategic procurement knowledge including influencing, crafting and conducting negotiation strategies.

* Managing outsourced resources as service providers for some areas of spend, who deliver the supplier performance and cost management on our behalf – extending or reducing their use if and when appropriate

* Computer proficiency. Proficiency in ProLog, MS Project or related project cost systems will be considered and asset for this job.

Education:
Four year university/Bachelor’s degree in business, management, international trade, global supply chain management, procurement and logistics or closely related field (or equivalent education and experience) is required. PSCM qualified (Procurement and Supply Chain Management) is desirable.

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Competitive
Job description:
Something very exciting is underway in Goshen, New York. Due to open in 2020, LEGOLAND Park and Hotel in New York is Merlin’s biggest single investment to date and you could play a crucial part in this amazing project!

We’re now looking for a unique person who has a passion for food and beverage who will lead the way in Delivering the Magic as we bring the world’s ninth LEGOLAND Park to life brick by brick. You will oversee the Food and Beverage operations which deliver best in class food and beverage experiences in the park and in the hotel.

About The Role
Our Food and Beverage Director is responsible for planning, opening and operating all resort food and beverage operations, including Hotel food and beverage operations. Additionally, this role is part of senior leadership team on site (SLT), which executes the planning, strategy & culture of the resort pre & post opening.

- Be part of an innovative & “hands on” team for LEGOLAND New York
- As part of the opening team, help create a positive “can do” culture & “one resort” mindset.
- Develop a “best in class” food and beverage selection for our guests with an eye towards the local aspect of food items used.
- Recruit, lead and develop a team of 200+ Staff members and continue to motivate and drive the team to success
- Deliver best in class food service that drives high guest satisfaction in the areas of food expectancy, service and quality

About You
- This role requires at least 10 years of progressive experience in the food and beverage entertainment or hospitality industry. Requires at least five years of management experience in a theme park or in the attractions industry

- A successful track record in planning, directing and managing large-scale F&B operations is essential, with strong analytical thinking and decision-making skills (particularly in project management, contracting and budgeting).

- Must possess strong people management skills with the ability to set performance standards and manage against objectives, and effectively coordinate the utilization of internal and external resources.

Education:
A bachelor’s degree in business, recreation or closely related field (or equivalent education and experience) is preferred.

About Us
Merlin Entertainments plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a eCommerce/Digital Marketing Representative to join the LEGOLAND Florida Resort Team.

About the Role:
The Marketing Executive – Digital Marketing will work with cross-functional teams to obtain KPIs around eCommerce and Digital Media tactics. This role is a versatile executor of the day-to-day operational tasks necessary to run LEGOLAND Florida Resort’s website(s) and mobile app and will be responsible for execution of the Resort’s digital marketing tactics across owned, earned and paid touchpoints.

Areas of ownership include: the LEGOLAND Florida Resort website(s), booking engine optimization and reporting, mobile app strategy, eCRM campaign strategy and reporting. This role will also be responsible for supporting the Sr. Manager – Digital Marketing and the media agencies in developing the Communications Strategy for marketing campaigns and facilitating the execution of digital marketing tactics and will assist in the execution of product launches, pricing changes, marketing campaigns and offers, etc.

Provides regular performance updates, and continually evaluates programs to compete successfully with other attractions and drive results for the Resort. Stays abreast of industry trends, new business and growth opportunities, and new/emerging technologies. Ensures excellence in online customer experience across all touchpoints.

Oversees execution and optimization of paid digital media through external agency partners to meet brand standards and deliver maximum ROI.

About You:
Theme Park or related customer service experience is preferred. Requires excellent organizational and planning skills. Ability to execute multiple tasks is required. Self-motivated and demonstrated initiative. Leads by example with a demonstrated history of supporting colleagues, a team player. Strong problem solving skills and dedicated to providing outstanding guest service. Valid Florida Driver License is required for operation of Service Route Vehicles.

Background and Experience:

Requires a minimum of three years of progressive experience in marketing, e-commerce/digital marketing, with strong practical experience in methods and analysis. Experience in a theme park, resort/hotel or closely related industry preferred. Training will be provided, so applicants are not required to have experience with Gateway Ticketing or iHotelier systems, but must demonstrate ability to learn systems quickly. Must be analytical, goal-oriented and technically adept.

Digital Marketing Executive needs to demonstrate:

Proficiency in developing web-based marketing campaigns

Strong communication skills

Excellent verbal, written and analytical skills

Strong organizational skills with attention to detail

Ability to build and maintain effective business relationships

Computer proficiency in Outlook, PowerPoint, Word, & Excel and web-based CMS systems

Education:
A bachelor’s degree in communications, advertising, business, marketing, or closely related field (or equivalent education and experience) from a four-year college or university is required.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location-based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job location: Windsor, UK
Job description:
We are LEGOLAND Windsor Resort and we are part of the magical Merlin Entertainments!

A fantastic opportunity has arisen for a Creative Assistant at LEGOLAND Windsor Resort. The Creative Assistant will ensure every animated feature, model and the landscape within Miniland is checked daily, is operating correctly and is repaired as required.

The job holders main role will be to assist the Animators, Model Makers and Landscapers with the up keep of Miniland, however, from time to time may be asked to assist in other departments and areas of the Park.

Each Creative Assistant is an ambassador for the Merlin Entertainments Group and the brand image. Their role is one of a ‘reactive role’ to deal with any model issues that occur on a daily basis, this is done with speed and safety in mind, the goal to repair or service the model or animated feature with minimal disruption to the park, its staff or guests

We are looking for the following skills and experience;
- Ability to take on challenges as and when they arise
- Be safety conscious for self and others around
- Ability to work on your own initiative
- Good communication skills

Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; 20 free tickets a year for you, your family and friends to visit any of Merlin’s magical attractions, discounted travel to work, discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!

LEGOLAND Windsor Resort is an equal opportunities employer and will provide reasonable support to disabled applicants throughout the recruitment process.
Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Commercial Training Coordinator - F&B to join the LEGOLAND Florida Resort Team.

About the Role:
Oversees all training activities relating to the Food and Beverage Department, including the new hire training process. Creates and implements new training programs and materials for the F&B Department. Coordinates improvement programs and retraining initiatives for all hourly F&B employees.

Key Objectives:
* Directly oversees the training of new hires. Coordinates, schedules and conducts ‘train the trainers’ courses for the F&B training facilitators.
* Sources and creates training and development programs around key F&B focus areas.
* Collaborates and facilitates communication with HR and other departments where applicable for training and development purposes.
* Collaborates with Quality and Safety Team, Staff Coordinator and Operations team to evaluate business needs and create and facilitate re-training as needed for team members.
* Ensures learning and development of team are relevant and continuous.

Performs other duties as assigned.

About You:
Background in food service and/or training facilitation is desired. Must be detail oriented, adaptable and have a strong sense of personal accountability. Must have experience in scheduling and labour budgets. Needs to have working knowledge of food safety standards, including HACCP, and general food service equipment. Must have an understanding of general food and beverage finances. Must possess strong communication skills and effective public speaking skills. This position requires effective organizational skills, the ability to take and prioritize information from multiple sources, and computer proficiency, including Word, Outlook and PowerPoint experience. Ability to work as part of a team and to develop others within the team structure required.

Education: High school diploma or general education degree (GED); College degree preferred.

Must possess or be able to obtain Manager’s Food Safety Certification within 6 months of hire date.

About Our Benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore, you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it….click on ‘apply now’.
Competitive
Job location: Florida, USA
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world-class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a VIP Team Leader to join the LEGOLAND Florida Resort Team.

About the Role:
The Guest Experience Area Team Leader - VIP is responsible for the front of house and back of house operation of all VIP Experiences and Premium Upgrades. This position will be responsible for receiving and responding to all VIP Experience requests, planning meetings within the department and with other departments, scheduling, training and leading VIP hosts. Planning, organizing and setting up of Premium Upgrades as well as the breakdown of these events. This position will be responsible for the financial tracking of VIP revenue, maintaining financial spreadsheets and inventory counts. This position is responsible for leading a team of direct reports. This position will fulfil VIP and department duty shifts as needed.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location-based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best-known names in global leisure.

We know this is a great place to work, but don’t just take our word for it….click on ‘apply now’.
Competitive
Job location: Windsor, UK
Job description:
Fixed Term Contract

We are LEGOLAND Windsor Resort and we are part of the magical Merlin Entertainments!

We are currently recruiting for an Animation Technician on a Fixed Term Contract until August 2019.

In this role, you will manage the repair and service function to all animated features within LEGOLAND Windsor. The Animation Technician will be responsible for the Safety and reliability of all Animation under the teams remit. The Animation Technician will set up, implement, and monitor the Planned Preventative Maintenance (PPM) system that ensures all Animation is safe and reliable.

We are looking for the following skills and experience;
- Good written and oral communication
- Previous supervisory experience

This role is Full Time, averaging 37.5 hours per week and will include weekends and bank holidays as required.

Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; 20 free tickets a year for you, your family and friends to visit any of Merlin’s magical attractions, discounted travel to work, discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!

LEGOLAND Windsor Resort is an equal opportunities employer and will provide reasonable support to disabled applicants throughout the recruitment process.
Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a LEGOLAND Florida Resort College Internship to join the LEGOLAND Florida Resort Team.

About the Roles:

Admissions
Works in ticket sales, tollbooths, turnstiles, and parking lot to ensure a great first and last impression for our guests. The primary duties of this position are selling parking and gate tickets, distributing park maps and show times, directing auto traffic, and ensuring a smooth entry for our guests at the turnstiles. Also maintains accuracy of cash drawers.

Attractions
Operates rides, oversees play areas, performs cleaning duties, maintains organization of designated areas and maintains LEGOLAND Florida’s highest standards of safety, guest service and cleanliness. Communicates the LEGO values of creativity, discovery, exuberance, and innovation to groups and regular park guests and facilitates the unstructured guest experience by encouraging, interacting, and demonstrating.

Operates rides at the maximum capacity while making sure to do it in the safest way possible.

Follows departmental, safety and chemical-handling procedures at all times. Reports any problems, faults, or safety issues to the supervisory team.

Oversees the operations and safety for all play areas in their designated area.

The Model Citizen must be able to tolerate working at a height of approximately 50 feet above ground level and able to safely maneuverer through narrow stairs/walkways at a minimal width of 2.5 feet to access elevated ride track areas. Must also be able to follow attractions ride procedures & restrictions.

Entertainment Usher
Entertainment Usher is responsible for helping LEGOLAND Florida Resort Guests find their seats, disseminate information about the show and the resort, distribute special effects glasses as necessary, and participate with the show to encourage audience participation (with an awareness in guiding participation in line with the flow of the show, and away from potential disruptions to the flow of the show and/or the performers).. The role has high visibility within the venues, functioning as a greeter, support for the show, and assisting Guests as necessary. Reports to the team leaders and area leaders in the day-to-day operations of the venue and in maintaining the high standards of the resort experience.

Food & Beverage
Offers friendly and efficient service to all guests. Responsible for processing guests’ orders to ensure that all items are prepared properly and on a timely basis. Follows the LEGOLAND Florida Resort safety, sanitations, and cleanliness standards and policies, as well as relative legislation.Provide guests with outstanding service going above and beyond in all aspects of the job role in line with LEGOLAND and Merlin Standards

Process Food & Beverage orders in an efficient and timely manner.

Deliver the best quality of food to each and every guest.

Ensure strict compliance with all relevant Health & Safety and Hygiene expectations, policies, and legislation.

Hotel Busser
Maintains cleanliness standards for all areas of the restaurants. Assist servers and bartenders in clearing and cleaning tables, floors and all other areas of the restaurants. Assists in the setup and clear down of the front of house restaurant operation. Follows all LEGOLAND Florida safety, sanitation, and cleanliness standards and polices. May work in multiple outlets and with Special Events as well

Retail
Responsible for the operation of assigned retail locations. Performs a variety of duties related to display and sale of merchandise items including preparing inventory for sale, processing sales, maintaining retail locations, and ensuring positive guest service to park visitors.

About You:
Education: Must currently enrolled in college/university.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.
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