Membership Sales Supervisor job with The Massage Company in Surrey, UK | Leisure Opportunities
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About The Massage Company
Regular massage – it’s proven to help with stress, aid relaxation, raise alertness and assist in recovery from treatment and surgery. But for most, massage is still occasional, often of mediocre quality and frequently expensive.

We’re changing this.
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Careers with The Massage Company
Membership Sales Supervisor
South East, United Kingdom
Surrey
Surrey
United Kingdom
£Competitive – Plus Commission (part-time available)
Full time, Part time
06 Mar 2018
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The Massage Company™ is looking for a great Membership Sales Supervisor to help lead our exciting, new massage concept at our flagship centre in Camberley. With other sites opening soon, further career development is a real opportunity.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Supervisor will share our passion for bringing high-quality massage to the mainstream; transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our clients.

The Massage Company offers:

- A great salary plus the opportunity to earn unlimited upward commissions that reflect the success you bring to the role.
- The chance to be in at the start of an exciting new massage concept for the UK.
- Amazing professional and personal career opportunities within an exciting new brand as we are set to open many other new TMC sites.
- The chance to earn new sales techniques by understanding customer types (matching to The Massage Company™ client profiles).
- A great team environment with like-minded colleagues.
- Free massage allocation.

Position requirements:

- Selling memberships through face to face discussion and follow up sales calls, and generating new clientele through promoting The Massage Company member referral.
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’.
- Create excellent experience for members/guests through friendly and helpful attitude.
- Responsible for scheduling appointments over the phone, on email, and in person.
- Answering customer questions and concerns with urgency, care and sincerity.
- Create excellent experience for members/guests through friendly and helpful attitude.
- Occasionally being part of promotional activity, both onsite and offsite locally.

Must haves for the position:

- Must be able to work a minimum of 20 hours per week, but full time (40 hours) also available.
- Must be able to work to varied shift pattern that includes some evening and weekend working.
- Must be customer service oriented with experience of working in a very customer service oriented role.
- Must be able to communicate effectively with clients, spa retreat supervisors and management.
- Must be able to speak a standard of English that enables you to communicate professionally with our clients.
- Must be eligible to work in the UK.
- Must be passionate about bringing high-quality massage to the mainstream.
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