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Careers with Merlin Entertainments Group
About Merlin Entertainments Group
Merlin Entertainments is a business built on fun. We're Europe's Number 1 and the world's second-largest visitor attraction operator. As you can imagine, running our business calls for a lot of different talents. We love what we do and if you're as serious about fun as we are, rest assured an exciting career awaits.
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1 job with Merlin Entertainments Group
leisure job
1 job found
Competitive
Job location:
Goshen, New York, USA
Job description:
Something very exciting is underway in Goshen, New York. Due to open in 2020, LEGOLAND Park and Hotel in New York is Merlin’s biggest single investment to date and you could play a crucial part in this amazing project!
We’re now looking for a unique person who has a passion for strategic thinking and planning and will lead the way in Delivering the Magic as we bring the world’s ninth LEGOLAND Park to life brick by brick. You will support bringing the project from construction to a bricktastic place filled with smiles.
About The Role
The Head of Central Scheduling and Planning role exists to ensure that the Resort is efficiently resourced at all times, across all departments, in line with visitor numbers and available staffing, to deliver a world class guest experience.
Key Objectives:
- Set-up, structure and sustain a new Central Scheduling and Planning Department.
- Acquire, develop and manage a team skilled in analytics and collaboration.
- Ensure the resort is resourced to departmental unit requirements based on line schedules, budgets and on-going data analysis of guest flow.
- Deliver the tools to support a guest journey focused resort experience, as measured by all available metrics and lead the central planning team to optimize labor management.
About You
- A Bachelor’s degree (or equivalent education and experience) is required.
- Proficient in Microsoft Office especially excel spreadsheets
- Ability to anticipate and solve problems, act decisively and quickly.
- Strong leadership profile and excellent negotiation skills
- Meticulous attention to detail and accuracy in work product
- Exceptional time management and excellent verbal and written communication skills.
- Professional manner and strong ethical code.
- Ability to work well with all levels of management, build partnerships and direct teams.
- Understanding of NY Labor and Employment Laws, inclusive of wage and hour.
If you have the magic to create smiles and memories on a daily basis then you want to be Team LEGOLAND New York Resort.
Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Equal Employment Opportunity Policy
LEGOLAND New York Resort takes pride in building amazing teams with diverse experiences and ideas, by driving inclusivity and innovation in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type. We strive to create a workplace where everyone feels valued, no matter their age, race, color, religion, gender identity or expression, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.
Disclaimer
We thrive on innovative thinking and big ideas!!! For that reason this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot warrantee you that creating magical moments don’t come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort not two days are the same.
We’re now looking for a unique person who has a passion for strategic thinking and planning and will lead the way in Delivering the Magic as we bring the world’s ninth LEGOLAND Park to life brick by brick. You will support bringing the project from construction to a bricktastic place filled with smiles.
About The Role
The Head of Central Scheduling and Planning role exists to ensure that the Resort is efficiently resourced at all times, across all departments, in line with visitor numbers and available staffing, to deliver a world class guest experience.
Key Objectives:
- Set-up, structure and sustain a new Central Scheduling and Planning Department.
- Acquire, develop and manage a team skilled in analytics and collaboration.
- Ensure the resort is resourced to departmental unit requirements based on line schedules, budgets and on-going data analysis of guest flow.
- Deliver the tools to support a guest journey focused resort experience, as measured by all available metrics and lead the central planning team to optimize labor management.
About You
- A Bachelor’s degree (or equivalent education and experience) is required.
- Proficient in Microsoft Office especially excel spreadsheets
- Ability to anticipate and solve problems, act decisively and quickly.
- Strong leadership profile and excellent negotiation skills
- Meticulous attention to detail and accuracy in work product
- Exceptional time management and excellent verbal and written communication skills.
- Professional manner and strong ethical code.
- Ability to work well with all levels of management, build partnerships and direct teams.
- Understanding of NY Labor and Employment Laws, inclusive of wage and hour.
If you have the magic to create smiles and memories on a daily basis then you want to be Team LEGOLAND New York Resort.
Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Equal Employment Opportunity Policy
LEGOLAND New York Resort takes pride in building amazing teams with diverse experiences and ideas, by driving inclusivity and innovation in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type. We strive to create a workplace where everyone feels valued, no matter their age, race, color, religion, gender identity or expression, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.
Disclaimer
We thrive on innovative thinking and big ideas!!! For that reason this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot warrantee you that creating magical moments don’t come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort not two days are the same.