Jobs | Leisure Opportunities Jobs
Leaderboard
Leisure Opportunities
Job search
Job Search
see all jobs
Careers with Merlin Entertainments Group
About Merlin Entertainments Group
Merlin Entertainments is a business built on fun. We're Europe's Number 1 and the world's second-largest visitor attraction operator. As you can imagine, running our business calls for a lot of different talents. We love what we do and if you're as serious about fun as we are, rest assured an exciting career awaits.

4 jobs with Merlin Entertainments Group

leisure jobs

4 jobs found

Competitive
Job description:
Head of Trade Sales & Strategic Partners – West Coast Region - copy

We are Merlin Entertainments… The name behind world famous attractions, including LEGOLAND, SEA LIFE and Madame Tussauds. We love our work and work our magic and we do it all for the love of fun!

Be a part of the Merlin magic by joining the Merlin Corporate team. We are innovative and we move fast and we hire and empower smart people who care and take ownership. Now’s your chance to join us!

Due to continuing growth and development of our attractions and brands in the North American market, we are looking for a field based Head of Trade Sales & Strategic Partners for the West US region to join our Global Digital Trade team – part of the Merlin Digital family.

This is a field based role, reporting into the US Regional Sales Director, and will cover our LEGOLAND California Resort, as well as our Madame Tussauds Hollywood, Las Vegas, and San Francisco attractions, and our San Francisco Dungeons attraction. You will be responsible for delivering budgeted central trade sales revenue, volume and yield for defined attractions/channels through direct and indirect ownership of strategic sales accounts.

Key objectives include:
• Working with the Regional Trade Sales Director to create a regional trade strategy.
• Taking ownership for up to 10 strategic accounts working solely and collaboratively with the Strategic Account Managers to develop sales strategies and achieve agreed sales growth.
• Managing direct reports to achieve sales targets through continuous monitoring, communication, training and tactical support.
• Monitoring and evaluation of weekly, monthly and annual trade sales with Regional Trade Sales Director and Director of Sales & Marketing; developing and implementing tactical sales activations to align deliverables to budgeted expectations.
• Developing and communicating an annual trade pricing matrix and manage cost of sales and develop commercial efficiencies through effective pricing and distribution negotiations.
• Sourcing and developing new routes to market within existing and emerging markets both directly and through direct reports.
• Effective and efficient reporting to, and liaison with, key stake holders.
• Working with the Global Head of Trade Marketing to establish communication plans for all strategic accounts in line with approved marketing budgets.

We are looking for the following skills and experience…
You will have a minimum 3+ year’s management in commercial sales coupled with proven ability to manage and develop sales growth to an agreed budget.
• A strong commercial acumen and in depth ability to report with accuracy in business English.
• Proven ability to manage, motivate and develop a matrix level of field based sales managers.
• An excellent communicator and influencer, able to adapt style to different environments.
• Budgeting and financial management experience. Proficiency in using Excel to create and update reports and work with large data sets.
• Passionate and driven individual, who can demonstrate their enthusiasm for sales and people leadership.
• A data driven, proactive and creative approach to problem solving.Strong organisation skills, with the ability to multi-task and hit the ground running coupled with the ability to flex in adapting to fast-changing priorities and fast paced work environment.
• You thrive on ownership and accountability – and have a proven track record of acting on your own initiative to deliver growth and change.
• Flexibility in working hours to meet relevant time zones is also a key requirement.
• Experience in Tourism/ Leisure / entertainment would be advantageous.

The Benefits…
Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus and of course a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.
Competitive
Job description:
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles.

In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Customer Relationship Manager (APAC) to join our Global ecommerce team, part of the Merlin Digital family. This role will be based in Sydney, Australia.

Reporting into the Head of eCommerce APAC, the Customer Relationship Manager (APAC) will be primarily responsible for employing intelligent and innovative digital and direct marketing techniques that leverage the email database to grow converting website traffic, web revenue and yield across the region.

The ability to use data and think beyond email and consider other digital touch points for smart integrated marketing using data will be crucial to success in this role. In time, when appropriate systems are in place, this role will also be responsible for managing the CRM/DMP.

This is a highly autonomous role which will improve the regional email/direct marketing strategy in line with the global central strategy. To ensure local relevancy while utilising industry best practice, the role will also work alongside the attraction Marketing teams as well as the Marketing Directors, Regional SEO & Performance Manager and eCommerce Manager to drive performance.

We are looking for the following skills and experience…
We’re looking for someone who is able to demonstrate a true passion for the digital marketing sector; trying new strategies and using ‘out of the box’ tactics is something that excites our perfect candidate. They will be able to drive smart strategy whilst also getting their hands dirty with implementation; this is an absolute non-negotiable!

The successful candidate will be someone who doesn’t shy away from a challenge, who is capable of working in a fast-paced environment, and who can represent multiple brands well across a range of digital marketing mediums. Key requirements are:

• 3+ years’ experience in CRM/direct marketing role for consumer brand with a proven track record of delivering growth against KPIs.
• A proven capability of launching digital marketing strategies is absolutely vital along with a strong background in data analytics. Sound understanding of the Google Suite (e.g. Google Analytics) as well as knowledge of CMS systems. Knowledge of HTML / JavaScript / CSS skills would be beneficial.
• Excellent communication and stakeholder management skills with the ability to effectively educate and influence stakeholders.
• Confident problem-solver able to work under pressure, when required, and a hands-on can-do mentality.
• A data driven, proactive and creative approach to problem solving.
• Strong organisation skills, with the ability to multi-task and hit the ground running within a hands-on role.
• You thrive on ownership and accountability – and have a proven track record of acting on your own initiative to deliver change.
• Strong commercial savviness with the ability to identify new opportunities, build supporting business cases and execute.
• Comfortable with data, analysis and reporting against KPIs to influence decision making
• Proficient use of Excel to create and update reports and work with large data sets to draw insight from.
• Budget management experience.
• Agency and team management experience.
• Leisure / entertainment industry experience would be an advantage.
• Last but not least.. you will be a proud representative of the global Merlin Entertainments brand and will help bring to life the groups purpose, ‘The Merlin Way’.

The Benefits…
Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus and of course a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.
Competitive
Job description:
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles.

In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Digital Ecommerce Manager to join our Global eCommerce team – part of the Merlin Digital family. This role will be based at our Sydney Cluster, Australia.

Reporting into the Head of ecommerce APAC, the Digital Ecommerce Manager will be responsible for implementing intelligent and innovative digital strategy across the ANZ region with a focus on eCommerce website performance.

Primarily, the role takes ownership of optimising and updating website content, and employing ecommerce principles to ensure functionality, local relevancy, optimal technical and brand-alignment, accessibility and efficiency for driving strong conversion rates and yield.

This is a highly autonomous role will improve the customer journey in line with the global central strategy. To ensure local relevancy while utilising industry best practice, the role will also work alongside the attraction marketing teams as well as the regional Direct Marketing Manager, SEO & Performance Manager and Admissions Revenue Manager to drive performance.

We are looking for the following skills and experience…
We’re looking for someone who is able to demonstrate a true passion for the digital ecommerce sector; trying new strategies and using ‘out of the box’ tactics is something that excites our perfect candidate. They will be able to drive smart strategy whilst also getting their hands dirty with implementation; this is an absolute non-negotiable.

The successful candidate will be someone who doesn’t shy away from a challenge, who is capable of working in a fast-paced environment, and who can represent multiple brands well across a range of digital platforms. A proven capability of launching digital marketing strategies is absolutely vital along with a strong background in data analytics.

• Approx. 3+ years’ experience in website management for consumer brand with a proven track record of delivering growth against KPIs.
• Passionate and driven individual, who can demonstrate their enthusiasm for digital.
• Excellent communication and stakeholder management skills with the ability to effectively educate and influence stakeholders.
• Confident problem-solver able to work under pressure, when required, and a hands-on can-do mentality.
• A data driven, proactive and creative approach to problem solving.
• Strong organisation skills, with the ability to multi-task and hit the ground running within a hands on role.
• You thrive on ownership and accountability – and have a proven track record of acting on your own initiative to deliver change.
• Strong commercial savviness with the ability to identify new opportunities, build supporting business cases and execute.
• Sound understanding of the Google Suite (Analytics, Optimize) as well as knowledge of CMS systems.
• Comfortable with data, analysis and reporting against KPIs to influence decision making
• Proficient use of Excel to create and update reports and work with large data sets to draw insight from.
• Budget management experience.
• Agency and team management experience.
• eCommerce platform experience, preferably Accesso plus HTML / JavaScript / CSS skills are desirable but not essential.
• Leisure / entertainment industry experience would be beneficial.

The Benefits…
Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus and of course a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.
Competitive
Job location: Shanghai, China
Job description:
Shanghai, Bangkok, Singapore, Hong Kong

We are Merlin Entertainments… The name behind world famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort , Thorpe Park and the London Eye.

Our passion is putting smiles on people's faces across all of our global attractions. Central to this is our absolute commitment to achieving the highest standards in Health, Safety and Security (HSS). We are dedicated to protecting everyone who visits our attractions and also the people who work for us around the world.

Health, Safety and Security is therefore our number one priority and, of course, this is particularly the case when we design and deliver new multi-million pound projects into the business – whether these are new rides, new hotels or brand new “Midway” attractions around the world.

A great opportunity has arisen for a Regional Health, Safety & Security Manager (Midway Asia) to join our passionate and committed team. Location for this role is flexible within Asia, but a large element of travel to our Midway attractions in the region will be required.

Reporting directly into the Health, Safety & Security Director (Midway), you will be responsible for formulating and driving HSS strategies for the Midway Asia operating group and setting the agenda/framework for continuous improvement.

Key objectives include:
• Formulating, developing and monitoring the implementation of HSS policies, systems, procedures and standards for existing activities and new attractions within Midway Asia in order to ensure effective safety management.
• Ensuring that effective HSS planning for the Midway Asia business is undertaken and includes realistic short and long term objectives based on a cost benefit analysis approach to determine priorities and establish performance standards.
• Ensuring arrangements are in place that effectively recognise, evaluate and control risks to Health, Safety, Security and reputation.
• Developing and deploying new and progressive HSS initiatives that seek to raise the bar in Protecting the Magic across Midway Attractions and New Openings (Midway).
• Assisting with forward looking capital planning and asset replacement programmes to ensure existing attraction infrastructure and facilities assets remain safe and fit for purpose.
• Developing and upholding effective and robust safety management regimes for facilities assets/maintenance and associated contractor activities.

We are looking for the following skills and experience…
• A proven track record of leading an innovative and highly skilled HSS team within Asia, ideally within a high risk industry.
• Experience and knowledge of best-in-class HSS practices and systems.
• Excellent influencing and relationship management skills.
• Strong ability to measure performance by developing, coaching and supporting a HSS team.
• Highly developed interpersonal communications skills and cultural sensitivity.
• Strong project and change management skills – able to implement changes which add value and benefit to Midway.
• Business and commercial awareness – able to suggest and recommend alternative ways of operating which enhances Midway or New Openings (Midway).
• Creative, keen to trial new concepts to put/keep Midway or New Openings (Midway) at the forefront of HSS.
• Process and detail orientated with the ability to demonstrate problem solving.
• Flexible to work outside standard office hours when required and undertake frequent travel, sometimes at short notice.

The Benefits…
Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus and of course a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.
1 - 4 of 4
Leaderboard
Leaderboard
Active IQ
Active IQ