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St Michaels Hotel and Spa
Competitive
Job location: Falmouth, Cornwall, United Kingdom
Job description:
Incentive bonuses, commissions and a staff well-being scheme full of great benefits

St Michael's Hotel & Spa is a stylish and contemporary, “coastal chic” AA 4 star hotel overlooking a blue flag beach and ocean views. Falmouth is a vibrant community where you can live, work and enjoy the charms of the Cornish coast all year, and recently voted one of the top ten areas to live in the country in the Sunday Times Newspaper. The hotel is currently undergoing an amazing £6m investment and Guests will experience an expanded and refreshed property from this summer. Launching at the end of the year a brand new a luxury 5 star destination spa with 10 treatment rooms, hydrotherapy pool, thermal suite and outdoor Spa garden.

Cornwall's largest Health Club & Spa, new restaurants and bars and the addition of rooms and suites, will create one of the most exciting hotel stories of 2017.

This is a career for you!

We are looking for a professional, reliable and confident therapist who is able to provide five star treatments and excellent customer service to our clients. We are seeking someone who will enhance our award winning team. Experience of additional well-being treatments would be an advantage.

You must be fully qualified to a minimum of NVQ level 3 Beauty therapy, with excellent retail sales experience. Preferably your experience will be based in hotels or on cruise-ships and the ideal candidate will have a flexible approach to working hours, which will include evenings and weekends.

Our ideal candidate: -
- Elemis trained is preferable although full training will be given by the South West's only in-house Elemis trainer.
- Have excellent communication skills and be able to learn our products and services in order to be able to provide wellness solution to meet the needs of your guests.
- Encourage repeat booking of clients.
- Be able to provide professional massage, body, facial and nail treatments to our guests.
- Maintain high standards of treatments and ensuring exceptional levels of customer satisfaction at all times.
- Efficiently and effectively handle customer queries in order to maximise customer satisfaction.
- Ensure all aspect for the spa guest journey is adhered to all times.

Rate per hour plus additional benefits: -
The rate per hour will be £8.00 and is weekly paid. We provide your meals while on duty as well as staff discount on Spa treatments and Spa products. There is also a staff discount for our award winning restaurant and a great incentive programme plus a discounted membership in our new Health Club.

How to apply
To apply click on ‘apply now' and send Lucy Mingo with the subject ‘Spa Therapist' your CV/covering letter. We want our interactions with guests to be memorable, so please make your email memorable as well. Tell us about how you match up to the role and characteristics, and what makes you the right person to join our team.
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