Water Park Supervisor job with Legoland in Winter Haven, Florida, United States | Leisure Opportunities
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About Merlin Entertainments Plc
Merlin Entertainments is a business built on fun. We're Europe's Number 1 and the world's second-largest visitor attraction operator. As you can imagine, running our business calls for a lot of different talents. We love what we do and if you're as serious about fun as we are, rest assured an exciting career awaits.
Careers with Legoland
Water Park Supervisor
LEGOLAND Florida Resort, United States
08 Feb 2018
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Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Waterpark Supervisor to join the LEGOLAND Florida Resort Team.

About the Role:
Oversees the daily operation of all slides, pools, attractions, playscapes, etc. within the LEGOLAND Florida Resort Water Park (including Park Water Park, Hotel Pool, and Beach Retreat Pool), establishing and maintaining procedural, safety, and guest service standards. Has responsibility for leadership and supervision, development, engagement, performance management, etc. of all Water Park Team leaders, Lead Lifeguards, Lifeguards, and Guest Experience Hosts – Water Park,, ensuring daily operation, staffing, safety and guest service targets are met. Oversees and facilitates maintenance to ensure pool safety, plans, and construction quality specifications are met.

- Oversees LEGOLAND Florida’s Water Park (i.e. Park Water Park, Hotel Pool, and Beach Retreat Pool) attractions, slides, pools, playscapes, restrooms, changing areas, admissions, grounds cleanliness, etc., providing leadership and supervision across all locations.
- Ensures effective and efficient daily operation, exceptional guest services, safety, and cleanliness standards.
- Works closely with the Admissions Team to ensure that admissions/turnstiles are properly staffed.
- Contributes knowledge of attractions, quality installation, slide safety and guest service to ensure smooth operation of attractions, slides, pools, playscapes, etc.
- Ensures that all safety and sanitary requirements are met and that all regulations, policies, and procedures are enforced.
- Reviews infrastructure, mechanical and other operational system requirements in accordance with plans and specifications. Evaluates and tests slides, attractions, pools, etc. Develops and implements standard operating procedures to exceed safety standards.
- Inspects the Water Park areas and facilities to detect existing or potential accident and health hazards, determines corrective or preventive measures where indicated, and follows up to ensure measures have been implemented. Documents and communicates findings and results; proposes corrective actions as the situation requires.
- Develops detailed operational and safety procedures. Works with the Maintenance Team to develop maintenance schedules and procedures. Maintains files and records of manuals, documentation, and related product support materials.

About you:
- Requires at least eight years of progressive experience in managing pools, slides, and lifeguards in a theme park or related industry.
- Demonstrated leadership experience and effective verbal and written communication skills required. This position requires a demonstrated track record of success in operating and maintaining pools, attractions, and slides.
- Requires mechanical aptitude and ability to ensure plans, specifications, safety and quality standards are met.
- Strong guest service, interpersonal and supervisory skills are required.
- Experience in ensuring guest safety through procedures, programs and instilling a safety culture is critical.
- Knowledge of budgeting and scheduling are required. Exhibits both the ability to work as a team member as well as the ability to work independently and execute projects within job scope.
- Exhibits patience, flexibility, and the ability to work effectively in a fast paced environment.
- Must be willing to obtain American Red Cross Life Guard Instructor (LGI) Certification or above, have a current American Red Cross Lifeguard, First Aid, and CPR/AED for the Professional Rescuer and certifications, be AED Trained.

About the benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
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