Assistant Customer Support Manager job with Merlin Entertainments Group in Chessington, Surrey, UK | Leisure Opportunities
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Assistant Customer Support Manager
Chessington, Surrey, UK
Chessington, Surrey
United Kingdom
Competitive
Full time
16 Oct 2018
apply now
Merlin Business Support

We are Merlin Entertainments… The name behind world-famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort and Thorpe Park. Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us!

We require an Assistant Customer Service Manager to join the Customer Service Centre Team based at MBS in Chessington.

This is an exciting opportunity for a passionate, customer focussed individual who is the “voice of the customer”. This role requires the individual to be open-minded when dealing with difficult situations whilst having the ability to support an outstanding customer service team.

We are looking for the following skills and experience…

* The ideal candidate will have a passion for delivering an outstanding customer experience. This is an ideal role for someone looking to develop their skills in the world of customer service.
* Previous management experience in a customer focussed industry is an advantage.
* Have the ability to stay calm and level-headed when dealing with difficult situations.
* Have an excellent command of oral and written English.
* A good organiser of time, and enjoy working in a team environment.

The Benefits…
Alongside a competitive annual salary, you can look forward to a great benefits package which includes Group Personal Pension Plan, non-contractual bonus, Life Assurance, 20 days’ holiday and, of course, a Merlin Magic Pass which gives you free admission to all of our attractions worldwide. Perhaps the biggest benefits of joining us, however, are the outstanding opportunities for career development.
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