Club Host (Sales and Retention Manager) job with énergie group in Solihull, UK | Leisure Opportunities
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THE ÉNERGIE GROUP
énergie is the fastest growing fitness club franchise business in the UK and the undisputed market leader in the area of fitness and wellness franchising. énergie Fitness is a brand new gym opening very soon and it will provide a fitness experience like no other! Delivering an unrivalled fitness experience, great service with unbelievable value.
We are looking for a Host to Manage the retention and drive the sales process whilst embedding a sales culture within the team for the exciting new adventure that embarks on the brand new gym coming to town!

Can you entertain?

Do you want to make a difference to the lives of people, brighten up their day, improve their wellbeing and make them smile?

énergie is the only budget fitness operator in the UK that is currently recruiting for hosts to create an atmosphere that will wow members in a fast-paced, energising, healthy environment.

Would you like to make a difference to the lives of people, brighten up their day, improve their wellbeing, and make people smile every time they enter your énergie fitness club? Working in a high performing fast paced environment you will ensure that team members take pride and joy in creating an exceptional experience for members. They enjoy meeting individual need and building customer loyalty over a prolonged period of time. Their objective is to help every member feel that they belong at an énergie fitness club and that they are very much part of that énergie family. As “the go to host” you will:

•Befriend and support members of all ages and backgrounds
•Understand needs and provide solutions
•Welcome customers with energy and commitment
•Energise team members and build great atmosphere
•Surprise members with new innovations on a regular basis
•View complaints as a source of improvement
•Seek out talent and put it on show in the club
•Delight customers

With your passion for fitness and customer service you will use your selling ability to match potential members’ needs to the unique products and services the club offers. Your role will be to:
• Attract and engage potential new members through a range of activities in the local area to your club.
• Be responsible for self-generated business, and make contact with all potential new members to encourage them to visit the club to see the facilities on offer.
• Manage incoming business inquiries with professionalism and high service standards.
• Show potential new members around the club to match your club facilities to their desired goals and interests.
• Demonstrate high levels of integrity by selling memberships in line with company terms and conditions.

What can you expect?
At énergie you can expect to feel part of a team that will provide:
•Competitive salary of £16k - £18k dependent on experience with the opportunity to top up salary with monthly/quarterly bonus
•Career advancement
•Exceptional job satisfaction

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