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Careers with Merlin Entertainments Group
Digital Business Analyst
London, UK
Greater London
United Kingdom
Full time
16 Oct 2018
apply now
We are Merlin Entertainments… The name behind world-famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort and Thorpe Park. Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us!

We require a Digital Business Analyst to join Merlin’s Digital IT team based between our offices in Chessington and London.

This is an excellent opportunity to work in an exciting and thrilling environment. The Digital Business Analyst will act as a conduit to and from the business. Within a project-based role, this individual will be leading work streams and undertaking business, functional and technical analysis to develop and support key projects.

You will:
* Work with the Project Manager and business stakeholders to identify and define the business problem and business case. Be able to express the context of the change within the business strategy and existing change programmes.

* Elicit, validate and consolidate all levels of business requirements, including any significant business rules that will influence the business solution design. This includes the use of appropriate requirements definition techniques and the prioritisation of the requirements in order to gain business value swiftly.

* Collect and validate the non-functional requirements. This includes performance, implementation design, usability, security and audit, and appropriate legislative requirements.

* Lead the definition, evaluation and agreement of the business solution options (collaborating with key stakeholders across the business and technology teams). This may include the evaluation of third party solutions.

* Lead the refinement of the requirements and business solution definition, including acceptance criteria – working closely with the key stakeholders. Manage and communicate the refinement of the requirements.

* Support the IT QA activities by ensuring acceptance criteria are well documented and have the appropriate level of coverage.

We are looking for the following skills and experience…
* Relevant Degree from an accredited University, or proven experience of working in an IT/digital BA capacity.
* Proven experience of implementing complex projects.
* Knowledge and experience of implementing project management processes, methods and tasks.
* Proven experience of BPM and process mapping tools.
* Understanding of IT systems and the ability to understand and review technical documentation, with support from the solution analysts as required.
* Experience in PowerPoint, Excel, Visio and SharePoint.
* You will be a dynamic self-starter able to work on own initiative.
* Great attention to detail coupled with strong task prioritisation; able to effectively manage shifting priorities, demands and timelines through analytical, interpretative and problem-solving capabilities.
* Excellent oral and written communication skills and collaborates well with all levels of the business.
* Strong presentation/reporting skills – ability to synthesise complex information and communicate it in a concise and compelling manner.
* Diplomatic, patient and approachable with the ability to cope under pressure.
* A can-do attitude and willingness to go the extra mile when required.

The Benefits…
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
apply now