Gym and Spa Manager job with Raw Corporate Health Ltd in London, United Kingdom | Leisure Opportunities
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Raw Corporate Health Ltd
London, United Kingdom
Raw Corporate Health Ltd
London, United Kingdom
Raw Corporate Health Ltd
London, United Kingdom
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Southwest London

RCH is a specialist private club, spa and gym management company in the residential and corporate sector. Founded in 2001, we now manage in excess of 25 facilities in the UK, predominantly in the London area. WE also consult to the top developers and architects in the UK assisting in the development of exclusive apartment building private Clubs and Spas.

This role will be based at a new high-end luxury residential development in Southwest London.

We are looking for a Gym & Spa Manager to start as soon as possible to help us launch the exclusive residential Gym & Spa facility, which features a Swimming Pool and Thermal areas, State of the Art Gym and Treatment Rooms.

This is an exciting opportunity to mobilise and launch the facility, assisting the company with the operations. As the Gym & Spa Manager, you will be responsible for the delivery of the highest levels of customer service to all residents and their guests.

You will be a proven people-manager with excellent operational skills, who will mobilise the launch and ongoing management of the new residential club facility.

You will take responsibility for all operational aspects of the Club including quality, rota management, team management and development, maintenance & Health and Safety, customer service including serving light refreshments, organizing external practitioners, treatments and personal training. You will also be responsible for the service level performance of the club ensuring that finance and control procedures are implemented.

You will lead a team responsible for the highest achievements in customer service and guest interaction. Service Delivery must be at the highest level at all times.

Skills and Experience:

* REPS level 3 (or equivalent)
* Good written and verbal command of the English Language and have a thorough knowledge of the Hospitality industry
* Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel
* 5-star Management experience of running a private club and spa
* Previous experience of delivering excellent customer service
* Ability to lead and motivate team members
* Well organised with attention to detail
* Good communication with excellent people skills
* Good understanding of health and safety requirements of pools and heat cabins
* Good educational background (GCSE's and A' levels or equivalent)
* Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure
* Must be detail oriented and organized
* Excellent customer service, communication, and interpersonal skills required
* Experience in a Hospitality, Spa or Health Clubs

* Pool Plant trained
* First Aid and/or RLSS Emergency Responder qualified

Apply now if you are interested by submitting your CV PLUS covering letter by clicking on ‘apply now’.
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