Head of Visitor Development job with The Crown Estate in Windsor, UK | Leisure Opportunities
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Head of Visitor Development
Windsor, UK
Windsor and Maidenhead
United Kingdom
Exemplary salary package
Full time
28 May 2019
apply now
The Crown Estate – Windsor Estate

The Windsor Estate covers approximately 6,400 hectares (15,800 acres) and includes Windsor Great Park, the Home Park of Windsor Castle, and Swinley Forest. Windsor is the only Royal Park & Forest managed by The Crown Estate.

Reporting to the Deputy Ranger, this is a high profile role responsible for developing and delivering a visitor strategy which puts customers at the heart of what we do whilst firmly balancing the Estate’s heritage and conservation responsibilities.

The visitor business is undergoing an exciting period of transformation with a number of high profile development projects in the pipeline, especially in relation to children’s play and other family orientated activities.

The successful candidate will lead the Savill Building, Virginia Water Pavilion, Visitor Services and Marketing teams to deliver and sustain the highest levels of customer service and optimise revenue performance. Delivering against customer satisfaction and net promoter KPI’s to ensure optimum visitor satisfaction and commercial returns over the long term is central to this role.

The Windsor Estate is a part of The Crown Estate, a £14bn real estate business specialising in commercial property in central London, prime regional retail and offshore wind. It also has a substantial rural and coastal portfolio and manages the seabed around England, Wales and Northern Ireland. Established by an Act of Parliament, as an independent commercial business it returns 100% of its annual profits to the Treasury for the benefit of the public finances. This has totalled £2.7bn over the last ten years. At the heart of how we work is an astute, considered, collaborative approach that drives success for our business and those we work with. We call this ‘conscious commercialism’, and through this approach we create, manage and invest in brilliant places to work, shop and do business.

Working collaboratively as a member of the senior management team you will demonstrate strong leadership abilities as well as strong financial management and delivery capability. Meticulous attention to detail is essential as are good organisational and project management skills and the ability to balance priorities. Commercially driven and astute you will have a track record of effective senior leadership and delivery in an organisation of comparable complexity, commercial scope and budgetary responsibility in the leisure/tourism, or ideally, visitor attraction sectors.

• Exemplary salary package (dependent on background and previous experience).
• Discretionary bonus scheme
• BUPA healthcare
• 4 bedroom property on the Estate is provided

apply now
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