Health Referal Administrator job with GLL in Woolwich, South East London | Leisure Opportunities
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Careers with GLL
Health Referal Administrator
Woolwich, South East London
Woolwich, South East London
United Kingdom
£16,219 to £21,284 (pro rata) per annum
Full time
31 Oct 2018
03 Oct 2018
apply now
Shifts, incl. evenings and weekends

GLL is looking for an part time (20 hours per week) Administrator for the Waterfront Leisure Centre in Woolwich, South East London on a fixed term contract for 12 months to help keep our participant bookings up-to-date and our office systems working efficiently in this vitally important local service.

This role is part of GLL's Healthy Living Service where people are referred to our leisure centres by their GP for bespoke health and exercise support for a range of reasons such as diabetes, heart disease weight management, depression, dementia and post-operative recovery to name a few. This post is required for 40 hours per week, over various shifts, Monday to Friday.

Working in a busy leisure centre/gym environment, you'll undertake general administration tasks such as answering email, face-to-face and telephone enquiries from participants and our various partners. You'll also assist in creating new records and updating participant data on the database. This is a key role that will provide essential help during our busiest periods, so you'll need to be well organised, friendly, helpful, approachable and be willing to help with everything from taking bookings and answering phones to providing feedback and information to GP referrers and participants alike.

If you have a genuine passion for supporting people, this is an admin role with a difference - and your chance to be part of a team that improves people's fitness, health and quality of life. You'll have experience in general administration and ideally have worked in the health and/or leisure industry. It goes without saying that you'll need to be patient, empathic and sensitive to participants as they can be nervous or lacking confidence in a leisure centre environment. You'll have great interpersonal and communication skills (both verbal and written) as you'll deal with a diverse range of people from participants to our own senior managers, assistants and referring professionals. You'll also need to be computer-literate, in particular with MS Office and email systems.

In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider:
- Pension schemes
- Discounted membership at our leisure centres
- Career pathways
- Ongoing training and development to help you to be the best

If you have the passion and skills for this role, apply now.

All pay rates are subject to skills, experience, qualifications, age and location.

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

About Us
GLL is the UK’s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.

GLL is an equal opportunities employer.
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