Leisure Contracts Monitoring and Compliance Officer job with Central Bedfordshire Council in Bedfordshire, United Kingdom | Leisure Opportunities
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Leisure Contracts Monitoring and Compliance Officer
Bedfordshire, United Kingdom
£22,930 - £25,432 per annum
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37 hours per week

Here at Central Bedfordshire Council, we want to maximise the well-being of our residents.
We aim to engage our residents in a wide range of opportunities in sport, active recreation, learning and culture through our six leisure centres, one theatre and two football facilities.

Plus, we’re enhancing our ability to do this by embarking on a £20million improvement programme for Dunstable Leisure Centre. You will be responsible for developing and maintaining an effective and accurate performance management framework across the Council's leisure estate under contract including 6 leisure centres, The Grove Theatre and two community football facilities.

To monitor the performance of the facilities ensuring they are delivering quality services in line with the relevant contract. The post holder will be the first point of contact between the operator and the council and will seek to resolve any issues and avoid escalation to more senior management. Developing and maintaining a robust performance management framework which ensures key outcomes for the Council's leisure contracted out facilities are effectively and accurately reported.

This is your chance to find your greatness as part of a new team with a clearly defined strategic vision and the energy, experience and commitment to achieve it. Take this exciting role, and you will develop and maintain a robust performance management framework that ensures that outcomes from the Council’s leisure contacted out facilities are effectively and accurately reported. Known for your customer focus, you’ll use your flair for management information to inform business planning and shape our continuous improvement.

A reliable, trustworthy and solution-focused ambassador for the service, you’ll also be instrumental in supporting customers and clubs from the Dunstable Leisure Centre when the centre re-opens after the major redevelopment in winter 2018/19.

Sensitive to the fact that you are using taxpayers’ money, you will be strong on planning and executing projects, with good attention to detail and the determination to see things through to completion. Able to see issues from multiple points of view, you will bring considerable experience of leisure management and operations contract monitoring. A degree or equivalent experience will be essential, as will a strong talent for partnership working. Your passion for working with customers will make you stand out.

Join us and you’ll get the right level of support as well as industry-recognised training to ensure you can develop and progress within the organisation. You’ll also find your own greatness as you ensure high levels of customer satisfaction across our leisure estate.

Central Bedfordshire Council has its own vision and values that are integral to everything we do.

Our area vision is to make Central Bedfordshire 'A great place to live and work.

For an informal discussion about this position, please contact: Claire Byles, email: Claire.Byles@centralbedfordshire.gov.uk or on Tel: 0300 300 6750

Closing Date: 1st October 2017
Interview Date: 11th October 2017


To apply for this role please click on ‘apply’.
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