Membership Sales Supervisor job with The Massage Company in Surrey, UK | Leisure Opportunities
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The Massage Company™ is looking for a great Membership Sales Supervisor to help lead our exciting, new massage concept at our flagship centre in Camberley. With other sites opening soon, further career development is a real opportunity.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Supervisor will share our passion for bringing high-quality massage to the mainstream; transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our clients.

The Massage Company offers:

- A great salary plus the opportunity to earn unlimited upward commissions that reflect the success you bring to the role.
- The chance to be in at the start of an exciting new massage concept for the UK.
- Amazing professional and personal career opportunities within an exciting new brand as we are set to open many other new TMC sites.
- The chance to earn new sales techniques by understanding customer types (matching to The Massage Company™ client profiles).
- A great team environment with like-minded colleagues.
- Free massage allocation.

Position requirements:

- Selling memberships through face to face discussion and follow up sales calls, and generating new clientele through promoting The Massage Company member referral.
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’.
- Create excellent experience for members/guests through friendly and helpful attitude.
- Responsible for scheduling appointments over the phone, on email, and in person.
- Answering customer questions and concerns with urgency, care and sincerity.
- Create excellent experience for members/guests through friendly and helpful attitude.
- Occasionally being part of promotional activity, both onsite and offsite locally.

Must haves for the position:

- Must be able to work a minimum of 20 hours per week, but full time (40 hours) also available.
- Must be able to work to varied shift pattern that includes some evening and weekend working.
- Must be customer service oriented with experience of working in a very customer service oriented role.
- Must be able to communicate effectively with clients, spa retreat supervisors and management.
- Must be able to speak a standard of English that enables you to communicate professionally with our clients.
- Must be eligible to work in the UK.
- Must be passionate about bringing high-quality massage to the mainstream.
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