Performance Assistant Team Leader job with Hamburg Dungeon in Hamburg, Germany | Leisure Opportunities
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Hamburg Dungeon
Competitive Salary & Benefits
Hamburg, Germany
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The Hamburg Dungeon belongs to Merlin Entertainments; the second largest live-entertainment company in the world. Every year, our attractions greet around 40 million guests worldwide. Since opening in Hamburg’s historic Speicherstadt neighbourhood 18 years ago, the Hamburg Dungeon has become one of the city’s most popular tourist attractions.

We offer our guests the ultimate live action journey through the murky past of Hamburg, with live shows, exciting rides, and historically horrible professional actors. We are searching for a:



- You share responsibility for the efficient operational running of the Performance Department through administrative and creative duties, together with the Performance Supervisor.
- Team leadership and coordination, including planning of auditions, training and indoctrination of new cast members, workshops and regular quality control, reporting to the Performance Supervisor.
- Scheduling for the 60 person department according to the budget.
- Lead and motivate the team and report directly to the Performance Supervisor. You actively enhance the unique “guest experience”, including assisting with new and seasonal show creating and implementation.
- You assist in maintaining the continuity of the Dungeons brand, the juxtaposition of genuine horror and irreverent humour.
- Network and communicate clearly with members of the Management Team and ensure appropriate information is fed back to the members of the Performance Department.
- Coordination of daily duty operations, including writing the daily plan and performing as an actor in the attraction when necessary.
- This exciting and extremely versatile job requires not only economical responsibility, but also an interest in outstanding customer service, an eye for detail, creativity, and the ability to lead and motivate a team.

These goals help us create an unforgettable experience for our guests.


- You must have professional training as an actor.
- Experience in the world of themed entertainment is a plus.
- Leadership experience is a plus.
- Experience in communication and organization of Marketing and PR is a plus.
- You can create and analyze performance reports and stay organized while working on multiple projects.
- You can maintain the highest level of service in high-pressure situations.
- You have experience in a creative field.
- You are fluent in written and spoken German and English.


If you interested in a unique job opportunity, training and workshops, as well as free entrance to all Merlin Attractions worldwide, send us your CV and covering letter below.
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