Product Trainer and Business Development Manager job with Spa Voyage in Guildford, UK | Leisure Opportunities
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Product Trainer and Business Development Manager
Near Guildford, Surrey, United Kingdom
Guildford
Surrey
United Kingdom
Competitive Salary
01 Mar 2018
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Overview:

This role is pivotal and multifunctional within a small yet expert team delivering training and development for our luxury spa partnerships.

You will need to be able to teach and train in English, in an articulated and professional manner, delivering retail and treatment training to a high standard.

You will also be responsible for driving forward the development of existing business as well as securing new business.

It is essential for you to have 3+ years experience working with luxury spas, where training and team development is part of your role.

Spa Voyage is an established distributor for luxury natural skincare brands with an outstanding reputation in offering a first-class service. This is an exciting opportunity to join an expanding business.

Primary responsibilities:

-Be the Brand Ambassador for Spa Voyage and its product brands including our main spa brand, La Sultane de Saba (www.lasultanedesaba.co.uk)
-Manage and produce training materials to a high standard
-Training groups of spa therapists, reception and reservations teams in new and existing treatments and products
-Maintain training calendar and coordinating all training aspects
-Answer treatment and product queries in a prompt professional manner, considering different market needs
-Develop signature treatments where necessary
-Actively increase level of treatment and retail activity with partnerships
-Implement strategies and actively seek/secure new business
-Maintain regular contact with customer base through business meetings, events and training activity

Skills required:

-3+ years experience in the luxury spa market
-Beauty therapy qualification NVQ level 3 or equivalent
-An understanding of skincare, cosmetic ingredients & skin biology
-Experience in hammam and rassoul treatments advantageous
-Excellent presentation skills
-A naturally nurturing and passionate individual who positively promotes high standards with individuals and teams
-Teacher training qualification desirable, but not necessity
-Experience within a training and/or supervisory / management position
-Good computer literacy Outlook, Word, PowerPoint & Excel
-Motivated, highly organised and driven individual who is comfortable working both individually and as a team

Salary:

-Salary dependant on experience
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