Reception / Front of House Team Leader job with 360 Play in Farnborough, United Kingdom | Leisure Opportunities
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360 Play
Farnborough, United Kingdom
360 Play
Farnborough, United Kingdom
360 Play
Farnborough, United Kingdom
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TIME TO LAUNCH A NEW CAREER IN 2017. Want to work in Leisure? But with good working hours, regular weekends off, if this sounds good to you then “COME JOIN THE FUN !!!!!!”

360 Play is one of the leading names in family entertainment centres and we are looking for multi talented leisure professionals with a passion for our industry to join our dynamic team. From our launch in 2009 we have received hundreds of thousands of guests every year, showing great solid growth. The company strives to always exceed customer expectations and wow the users to keep them coming back.

We currently have sites in Milton Keynes, Stevenage, Leicester, Basildon and Redditch, with a new store opening in Farnborough October 2017

Now is a fantastic time to join a growing company.

We are currently recruiting for a Reception / Front of House Team Leader at 360 Play Farnborough.

About the role:
We’re looking for enthusiastic and engaging person to lead our reception / front of house team. You’ll meet and greet our customers and will be part of the team that ensures the centre runs smoothly to create the best customer experience.

Our centre is always busy and the role is very varied.  Leading the reception team you’ll welcome our customers to the centre, booking them in and ensure they enjoy their experience of 360. You’ll also be answering calls from customers, as well as dealing with any face to face requests.

As a team leader, you’ll be interacting with our customers and using every opportunity to enhance their experience – so your communications skills are crucial.

You must be a real people person with infectious energy and have a real passion for providing an unforgettable experience for our customers.

Other skills that will need to be demonstrated include:
- A strong sense of personal responsibility and a can do attitude.
- Willing to ‘roll up your sleeves’ and lead by example.
- Able to work well in multi-discipline business.
- Good level of computer literacy
- Ability to work under pressure
- Good training and coaching skills
- Excellent attention to detail
- A high standard of personal presentation
- Confident and professional approach
- Exceptional organisation skills.
- Flexible and versatile working – evening and weekend working will be required.
- Good interpersonal skills and the ability to build strong mutually supportive relationships.

Package: DoE, plus company benefits, contributory pension, profit related bonus.

360 Play is a great place to develop your career in the leisure industry, you will be joining the company at a really exciting time. In return we offer fantastic training and great opportunities along with a competitive salary but more importantly the chance to grow and develop your career and to be part of something really special. If you are interested in the position please send your cv and covering letter.

Job Type: Full-time
Salary: DoE
Required experience:
- 2 or more years’ experience in a similar role
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