Senior Spa Receptionist job with The Langley Spa in Buckinghamshire, UK | Leisure Opportunities
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We are recruiting for a Senior Spa Receptionist for a 1,600m2 new spa hotel currently under construction in Iver Heath, Buckinghamshire, due to in autumn 2018.

The former country estate of the Duke of Marlborough is being renovated to create a world-class five-star hotel and spa, set in the heart of the Buckinghamshire countryside.

We are building a state of the art facility, sympathetically blended into the original estate.

This exciting new role will begin as part of the pre-opening spa team to successfully launch the new spa. Post opening the role will consist of providing guests and members with exceptional service ensuring everyone receives a friendly, prompt and efficient service from pre-arrival through to departure.

The Senior Receptionist will be responsible for managing the team of receptionists on a day to day basis, all bookings and billing to maximize the business and achieve departmental targets whilst delivering the best service to every guest. Reporting to the Spa Operations Manager you will be required to perform spa duty management shifts. You will need to be able to work shifts with maximum flexibility. We are seeking an organised and motivated individual with exceptional attention to detail and a passion for customer service and excellence.

Essential Attributes:

- Experience of working in a similar position.
- A passion for customer service excellence.
- Excellent IT skills including Microsoft Office packages.
- Reliable, efficient and pro-active.
- Proven retail experience.
- Keen for personal development and learning.
- Ability to work calmly under pressure.
- Pool Plant, Lifeguard, Fitness Instructor or Beauty Therapy qualifications are advantageous.

Salary and Benefits:

In the region of £23k, bonus scheme, 28 days holiday (includes lieu days for public and bank holidays).

In addition, we offer the following benefits:

- Training programmes
- Meals on duty
- Uniform
- Dry Cleaning Service
- Social Events and Activities
- Pension Scheme
- Discounted hotel and F&B rates for Marriott globally (the hotel will be a member of one of the world’s leading luxury hotel brands)
- Childcare voucher scheme
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