SportsDock Duty Manager job with University of East London in London, United Kingdom | Leisure Opportunities
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SportsDock Duty Manager
London, United Kingdom
Starting from £33,357 p.a. pro rata
22 Jan 2018
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SportsDock Duty Manager (Reception and Customer Service)

0.49 FTE (17 hours per week) Job Share

At the University of East London, we pride ourselves on the real-world relevance of our courses and research and the impact we are making in our east London community and the wider world.

We are an open and inclusive university that is focused on transforming the lives of our students.

Our corporate plan sets out an ambitious agenda for our future success which focuses on the delivery of high-quality teaching and learning and excellence in research.

The University of East London has almost doubled its output of world-leading research in recent years and 94 percent of the research the University of East London submitted to the Research Excellence Framework 2014 was deemed to be of an at least internationally-recognised level.

In the last two years, we’ve risen 79 places in the National Student Survey league table, and we achieved our highest ever student satisfaction score in 2017.

SportsDock, the flagship University of East London sports facility, opened in early 2012, and is one of the largest indoor sports facilities in East London including two sports arenas, a large fitness facility, a dance studio and an outdoor MUGA.

SportsDock is open 7 days a week, 362 days per year, and has become a fantastic resource for Students, Staff and the Local Community.

SportsDock boasts a very diverse activity programme, and hosts numerous clubs and events.

You will have specific responsibility for managing SportsDock Reception, enhancing our customer service and developing all of our processes and procedures that will underpin this objective.

You will also be responsible for managing the day-to-day operations of SportsDock including service delivery, supervising staff and having first line responsibility for operational health and safety of customers, staff and the facility.

Educated to degree level or equivalent, you will have previous supervisory or management experience in a sports/leisure environment, reception and administration experience, together with excellent communication and have a high level of knowledge of customer demands and expectations in sport, health and fitness.

A successful candidate for this position would be employed by UEL Professional Services Ltd, a wholly owned subsidiary of the University of East London. Employees of UEL Professional Services Ltd work alongside UEL colleagues in the delivery of UEL’s mission, and UEL Professional Services Ltd will adopt UEL HR policies and procedures in full.

To obtain further details about this vacancy and to apply, please click the 'Apply Link' button below to be redirected to the University of East London's Jobs Page.

Further details regarding employment benefits can be found in the employee benefits section of our recruitment pages.

CVs without completed application forms will not be accepted.
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