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Trainee Duty Manager and Duty Manager – Pyramids, Portsmouth

We are the South Coast’s leading operator of leisure and event venues – a social enterprise that designs and builds engaging experiences to inspire people and enrich lives. We’re an organisation created to make people’s lives better. We make it easy for local residents and visitors to take care of their health and wellbeing by placing affordable sport, fitness, arts, culture and entertainment within easy reach of thousands of people.

BH Live are looking for Trainee Duty Managers and Duty Manager at Pyramids, Portsmouth. The role of the Duty Manager is to ensure the provision of excellent Customer Service and Safe Operation of the Centre through the day to day management of the sports centre when on duty. To be the principal contact for all customers and ensuring the needs of the customer are fully met in line with the BH Live customer experience.

Applicants must be prepared to work as a member of a team and be flexible in their approach to reflect the changing nature of the business. This position is permanent and hours of work will be in accordance with business demands to include evenings, weekends and Bank Holidays.

About BH Live

We are the south coast’s leading operator of leisure and event venues – a social enterprise that designs and builds engaging experiences to inspire people and enrich lives.

With over 1,600 employees across our arena, theatre, leisure and conferencing venues, our mission is to create opportunities, inspire people and enrich lives. With more than three million customers passing through our venues each year, we know that it’s working. And that it’s our employees who make the difference.

Last year, we hosted more than 500 events, sold over half a million cultural, sporting and entertainment tickets, clocked up more than 2.9 million visits to our leisure centres and welcomed 100,000 conference and exhibition delegates which contributed an estimated £44 million to the local economy.

We’re always on the lookout for talented people who share our vision and values to join us at the forefront of the social enterprise movement.

BH Live’s vision is:

Our vision of Creating Opportunities, Inspiring People and Enriching Lives represents the ambition of:

· Encouraging more people to take part in physical activity
· Attracting higher audiences through a diverse range of cultural, artistic and community events
· Delivering economic benefit to the locations in which we operate by hosting major conferences, exhibitions and events
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