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2 leisure jobs

The Grove is recruiting with Leisure Opportunities
star job
The Grove
£17,850
Job location: Watford, United Kingdom
As a Spa Therapist, your spa experience to date will certainly have included delivering predominately massage treatments as well as facials, manicures and pedicures. But more than that, we’re looking for a positive focus on customer care, the flexibility to work shifts and weekends, the ability to communicate and interact with guests, in English, and the desire to play your part in a fantastic team.
Job description:
Guests visit The Grove, Hertfordshire’s spectacular 5-star hotel resort, for a real breath of fresh air. Central London quality – and benefits - without the hassle. From sheer indulgence to all sorts of outdoor activity across the 300-acre estate, our world-class, award-winning Sequoia Spa and Health Club soothes and stimulates, revitalises and inspires. To continue exceeding our guests’ expectations, we need to rely on, and develop, every member of the team.

As a Spa Therapist or Massage Therapist, you will need relevant qualifications (BTEC, NVQ, ITEC, CIBTAC or equivalent), preferably with ESPA training and product knowledge.

As a Spa Therapist, your spa experience to date will certainly have included delivering predominately massage treatments as well as facials, manicures and pedicures. But more than that, we’re looking for a positive focus on customer care, the flexibility to work shifts and weekends, the ability to communicate and interact with guests, in English, and the desire to play your part in a fantastic team.

Person Specification:

Essential:
BTEC, NVQ levels 2 & 3, ITEC, BABTAC, CIBTAC or equivalent qualification in beauty therapy Good customer care skills
Courtesy and willingness to help
Good verbal communication and listening skills and ability to build rapport with clients
Flexible and adaptable
Good team player
Ability to organize self, plan and prioritise
High level of personal presentation
Clear, conversational English

Desirable:
Experience within the beauty industry
Knowledge of ESPA
Positive attitude and open to new ideas.
Selling skills

Company benefits include:
Use of leisure facilities including gym and swimming pool
One free meal whilst on duty in the staff canteen
Uniform provided
Staff shuttle bus to Watford town centre and train station (£1 per journey)
Generous discount for you and your family/friends on food and beverage, room rate, golf and spa treatments
Annual overnight loyalty stays
Dental care
Holiday entitlement which increases after 2 years’ service
Subsidised staff accommodation if required
Excellent training and development opportunities from a gold standard Investor in People
Discounts with high street retailers through our Benefits App
St Michaels Hotel and Spa
Competitive
Job location: Falmouth, Cornwall, United Kingdom
Job description:
Incentive bonuses, commissions and a staff well-being scheme full of great benefits

St Michael's Hotel & Spa is a stylish and contemporary, “coastal chic” AA 4 star hotel overlooking a blue flag beach and ocean views. Falmouth is a vibrant community where you can live, work and enjoy the charms of the Cornish coast all year, and recently voted one of the top ten areas to live in the country in the Sunday Times Newspaper. The hotel is currently undergoing an amazing £6m investment and Guests will experience an expanded and refreshed property from this summer. Launching at the end of the year a brand new a luxury 5 star destination spa with 10 treatment rooms, hydrotherapy pool, thermal suite and outdoor Spa garden.

Cornwall's largest Health Club & Spa, new restaurants and bars and the addition of rooms and suites, will create one of the most exciting hotel stories of 2017.

This is a career for you!

We are looking for a professional, reliable and confident therapist who is able to provide five star treatments and excellent customer service to our clients. We are seeking someone who will enhance our award winning team. Experience of additional well-being treatments would be an advantage.

You must be fully qualified to a minimum of NVQ level 3 Beauty therapy, with excellent retail sales experience. Preferably your experience will be based in hotels or on cruise-ships and the ideal candidate will have a flexible approach to working hours, which will include evenings and weekends.

Our ideal candidate: -
- Elemis trained is preferable although full training will be given by the South West's only in-house Elemis trainer.
- Have excellent communication skills and be able to learn our products and services in order to be able to provide wellness solution to meet the needs of your guests.
- Encourage repeat booking of clients.
- Be able to provide professional massage, body, facial and nail treatments to our guests.
- Maintain high standards of treatments and ensuring exceptional levels of customer satisfaction at all times.
- Efficiently and effectively handle customer queries in order to maximise customer satisfaction.
- Ensure all aspect for the spa guest journey is adhered to all times.

Rate per hour plus additional benefits: -
The rate per hour will be £8.00 and is weekly paid. We provide your meals while on duty as well as staff discount on Spa treatments and Spa products. There is also a staff discount for our award winning restaurant and a great incentive programme plus a discounted membership in our new Health Club.

How to apply
To apply click on ‘apply now' and send Lucy Mingo with the subject ‘Spa Therapist' your CV/covering letter. We want our interactions with guests to be memorable, so please make your email memorable as well. Tell us about how you match up to the role and characteristics, and what makes you the right person to join our team.
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