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Jobs in New York, NY, USA

2 jobs found

within 5 miles
Competitive
Job description:
Welcome to Merlin Entertainments! Do you have the Magic in you to create memorable experiences all for the love of fun? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Centre Toronto!

We are currently hiring for an Admissions Team Leader that will be right in the heart of our magic.

Responsibilities
* Promoting company policy of quality customer care and ensuring a courteous, efficient and helpful service to the public ensuring that queries and complaints are dealt with in a positive manner
* Promote and up-sell annual passes
* To issue a receipt and pleasantry on every transaction.
* To greet all visitors with eye contact, a smile and a verbal greeting on every transaction.
* Assist with training, and supervising of team members
* Answering questions and providing attraction information to guests on a consistent basis.
* Monitor customer feedback received through guest surveys, and face to face interactions ensuring this information is used to promote continuous improvement within the Admissions team
* Ensure that regulations regarding the safety of the public and staff are acknowledged and adhered to.
* Ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health

Qualifications
* Experience in a customer service role.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Management experience
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Self-motivated, able to work independently or as part of a team.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

About The Benefits
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to Merlin attractions worldwide
* Employee Assistance Program
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* FUN working environment and so much more!

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job location: New York, NY, USA
Job description:
We are LEGOLAND New York and we are part of the magical Merlin Entertainments!

Something very exciting is underway in Goshen, New York. Due to open in 2020, LEGOLAND Park and Hotel in New York is Merlin’s biggest single investment to date and you could play a crucial part in this amazing project!

We’re now looking for a unique person who has a passion for procurement and logistics and will lead the way in Delivering the Magic as we bring the world’s ninth LEGOLAND Park to life brick by brick. You will oversee the application of process, people, and technology to ensure the right products and services, of the right quality and right price, are delivered at the right time.

About The Role
Manage the supply chain for LEGOLAND New York in order to optimize the Resort’s profitability safely and sustainably. Key supplier deliverables of cost, quality, service and compliance will be balanced appropriately as you manage risk in accordance with business needs, through supplier identification, selection, contracting and implementation.

- Interacts with suppliers, partners, and industries to adequately represent LLNY. Nurture relationships that invite participation, product development, specification challenge, and continuous improvement. Promote access to the Supply Chain within the company to add value and quality. Oversees inbound freight forwarding, importing, and documentation for cost control of risks in transport.

- Responsible for all parts of the contracting process from bid development and production of contracts to appropriate signature authorities as required by company guidelines.

About You
- At least 7years of progressive experience Requires at least 7 years of progressive management experience with purchasing and supply chain management, including procurement, contract development, logistics and inventory within theme park, construction and/or travel/tourism industry, with large complex projects.

- Very strong negotiating skills are required to critically evaluate, develop, and deliver results in a very busy environment. Requires experience supervising teams with less purchasing and logistics experience to achieve project and operational goals, operating in higher level negotiation venues, and providing added value through negotiated settlements.

- Strategic procurement knowledge including influencing, crafting and conducting negotiation strategies.

- Managing outsourced resources as service providers for some areas of spend, who deliver the supplier performance and cost management on our behalf – extending or reducing their use if and when appropriate

- Computer proficiency. Proficiency in ProLog, MS Project or related project cost systems will be considered and asset for this job.

Education:
Four-year university/Bachelor’s degree in business, management, international trade, global supply chain management, procurement and logistics or closely related field (or equivalent education and experience) is required. PSCM qualified (Procurement and Supply Chain Management) is desirable.

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
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