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Attractions jobs in California, USA

4 jobs found

within 5 miles
Job location: LEGOLAND California Resort One, United States
California, USA
United States
Job sector: attractions
12 Apr 2018
Job description:
Position Summary:
Works under the direction of the Lead Gardener and Irrigation Specialist and is responsible for maintaining landscape and hardscaped areas. All functions are performed in accordance with Landscape department and LEGOLAND policies, practice and procedures. Tasks performed include mowing, edging, pruning, hedging, weed/pest control and minor irrigation repair and monitoring. Operates hand tools and power equipment in a safe, reliable manner. Performs other maintenance functions within the theme park and assists other maintenance MCs as deemed necessary by the Lead Gardener or Landscape Supervisor.

Scope and Responsibilities:
* Uses assigned tools and power equipment in a safe and prescribed manner, avoiding misuse, breakage or loss.
* Reports broken or missing tools to immediate supervisor.
* Loads and Unloads work vehicles.
* Performs prescribed maintenance procedures as directed such as: mowing, edging, pruning, hedging, raking, sweeping, manual weeding and pest control.
* Applies granular chemicals and fertilizers after proper training and under the supervision of the Lead Gardener.
* Completes assigned tasks in a timely manner.
* Keeps tools, machines, and all other company equipment in clean and proper working order.
* Keeps safety as #1 priority.
* Completes daily time and material (T&M) cards prior to leaving property.
* Maintains liaison with fellow maintenance employees and other departments.
* Performs related maintenance work as deemed necessary or required.
* Is attentive to the safety of self, fellow MCs and the public.
* Attends weekly staff meetings.

Background and Experience:
Requires a minimum of one year of experience or equivalent education in the landscape field. Requires some knowledge of common landscape, trees, plants and groundcover; proper horticultural practices and procedures; common irrigation materials and methods. Requires some knowledge of job requirements and the essential tools and equipment required to perform the above responsibilities. Requires the ability to observe and remember details. Ability to understand and follow directions in the English language. Requires the ability to maintain a friendly, polite, service oriented demeanour. Also required to interact with the public and fellow MCs.

High school graduate or General Education Degree (or equivalent education and experience) is required.

Other Requirements:
* Must be willing to work flexible hours, including evenings and weekends to support park operations.
* Must have valid driver’s license, safe driving record, and be willing to utilize own vehicle for business purposes.
Job location: LEGOLAND California Resort One, United States
California, USA
United States
Job sector: attractions
12 Apr 2018
Job description:
Position Summary:
The aquarist internship position at the SEA LIFE Aquarium at LEGOLAND California Resort assists the Displays Team with the routine husbandry and maintenance required for its marine and freshwater exhibits. This intern will exhibit a strong work ethic, willingness to learn and work to a high standard of animal care and ethics. This position is a training ground for future paid positions in the department, such as a husbandry assistant or a level 1 Aquarist position. This position does not require diving experience, but a rescue dive certification is preferred. Also, up to date CPR/First Aid/AED/O2 training will put the candidate at a great advantage.

Scope and Responsibilities:
1. Assist the Displays staff with the animal care, cleaning and maintenance of aquarium displays, which may require snorkel or scuba diving (i.e. 200,000 gallon tropical ocean display).
2. Assist the Displays staff with diet preparation, feeding and general husbandry of aquarium exhibits as directed.
3. Maintain and prepare accurate daily records for aquarium systems, exhibit specimens, and husbandry related paperwork.
4. Maintain equipment to the standards and expectations of SEA LIFE policies and protocols.
5. Participate in specimen transports, water quality testing, quarantine, diagnosis and treatment of fish disease.
6. Deliver interactive programming to guests and guest presentations involving displays and exhibit diving.

Details of the program:
- Internships are organized in which the intern will learn about the following areas of marine science and animal husbandry:
- Animal Nutrition (diet, nutrition)
- Husbandry Maintenance (tools, exhibit upkeep) - Program Animals (reptile collection)
- Water Quality/Chemistry (water quality testing, nitrogen cycle)
- Life Support Systems (pumps, plumbing, filtration)
- Laboratory (microscope use, animal necropsy, sampling)
- Quarantine (treatment diagnosis, protocols, disease)
- Scuba Diving (gear setup, safety, diving with venomous animals)
- Taxonomy (general taxonomy)
- Public Presentations (shark and ray talk, jellyfish show, dive show)
- Final project (TBD by staff or individual depending on the needs of the SEA LIFE team)

Background and Experience:
- No extensive background is needed, but a credited program is required to apply for this position (for both high school and college credit).
- For college internships, a background in Biology or related marine biology field is required. A mentor and a project will be assigned to the intern.
- For high school internships, an interest in marine biology is required with a passion to work hard and learn. A mentor will be assigned, along with a project to be assigned by the staff.
- Students must have an interest in learning about and understanding the science of aquarium biology, fishes and invertebrates.

A High School diploma or general education degree (or equivalent education and experience) is required. Candidates working towards or possessing a two to four-year degree in Biology or a related field at an accredited academic facility is preferred. Students with a post-bachelor certification (i.e. aquarium science program) are also encouraged to apply and will be given more advanced tasks.

Other Requirements:
For college interns, a scuba certification is preferred in rescue diving or above from a recognized recreational or commercial diver training agency. The candidate will have an ability to maintain a clean/organized work environment and the ability to work effectively with limited or no supervision, and maintain a work ethic supporting the Aquarium’s mission and goals. Preferred candidates will hold a current First Aid and CPR certification. The candidate should be willing to work weekends and keep flexible hours.
Job location: LEGOLAND California Resort, United States
California, USA
United States
Job sector: attractions
27 Mar 2018
Job description:
The Assistant Front Office Manager is responsible for assisting the Front Office Manager to oversee the Front of House area/functions of the Hotel.

Key Objectives:
* Leading the Front Office team in welcoming guests to the hotel through the arrival process, departure process and all other services required throughout the guests’ stay.
* Develop and lead a positive, professional and strong team, with a focus on guest satisfaction, quality of service and delivery and development of a high level of skills. Act as a role model in leading this through The Merlin Way.
* Ensure all queries and complaints are dealt with accordingly and exceed guests’ expectations along the way.


1. Business Impact/ Results
* Monitor and review all activities in the Front Office areas to ensure there is adequate cover to reduce guest waiting times, maximize efficiency and friendly service, cleanliness, health and safety (e.g. luggage blocking areas, safety of children etc.)
* Continually review guest waiting times and guest satisfaction.
* Ensure all Health and Safety documentation is recorded and up to date, including risk assessments.
* Ensure all cleaning is executed accordingly and to the correct standard.
* Where appropriate, liaise with Revenue Manager to ensure all conference and trade billing is completed accurately and to a high standard.
* Monitoring of night staff performance.
* Communicate with Revenue Manager in terms of accuracy of night audit and other revenue related checks.

2. Creativity
* Monitor and review guest feedback to identify and influence any guest satisfaction or additional revenue generating activity.
* Explore and feedback any other sales opportunities and revenue streams.
* Review service flow to ensure maximum efficiency and reduce time taken to manage guest interactions, speed of check in and check out, etc.

3. Communication
* Work closely with the Front Office Manager and Hotel Operations Manager in terms of striving to achieve the wider hotel objectives.
* Update the Front Office Manager and Hotel Operations Manager on any operational issues in a timely manner, ensuring the earliest possible resolution and appropriate support in times of need.
* Deliver motivational and inspiration daily team briefs to ensure the team is up to date with any current issues and information they may need to be aware of.
* Establish a consistent way of communicating information to all staff in a 24 hour operation.

4. Decision Making and Autonomy
* Monitor and review operation of the department and implement changes to improve efficiency.

5. Applied Knowledge and Specialist Skills
* Effective communication skills.
* Lead by example while being a role model for the Merlin Way.
* Impact and influencing skills.

6. Managing Resources
* Effective management of budget.
* Effective use of department resources.
* Ensure there is adequate fire cover every night.
* Provide a balanced level of support and leadership to both the day and night teams in the hotel.
* Empower the relevant members of the team to make decisions in order to resolve guest issues and ensure a positive outcome.
* Ensure team and department costs are kept within agreed budget.
* Ensure the whole team has a clear understanding of the exact nature of their roles and the importance of positive energy.
* Provide the relevant information, tools and training to the appropriate teams in order for them to deliver a high level of guest service.

7. Complexity and Problem Solving
* Creative ideas for delivery of guest satisfaction and operational targets.
* Act as an incident controller to provide support and recovery to the Hotel.
* Coordination of all rescue and evacuation activities for the hotel.
* Demonstrate ability to resolve difficult guest situations which result in a positive outcome.

8. Health and Safety
* You are responsible for all aspects of Health, Safety & Security within your team, in line with the Group Policy (HS001). In particular, you must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees you are responsible for are aware of the Group Health, Safety and Security Policy and their obligations under it.

* You must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, you must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.

* 1 –3 years of successful experience in a front desk supervisor position within a comparable hotel with 24 hour reception required. Proficiency with Opera is essential.
* Experience managing a team of direct reports with a proven track record of motivating a team to provide excellent guest service.
Job location: LEGOLAND California Resort, United States
California, USA
United States
Job sector: attractions
27 Mar 2018
Job description:
Position Summary:
Provide memorable experiences to our VIP Guests by creating an exclusive, effortless, personalized, and fun visit to LEGOLAND California. Act as a LEGOLAND Ambassador to all guests. Use park knowledge to help create amazing memorable experiences. Escort VIP families around LEGOLAND park, sharing exclusive information, ride recommendations, and making sure they arrive on time to behind the scenes experiences. Sell VIP Experiences to potential VIP Guests

Scope and Responsibilities:
- Act as a representative (Ambassador) of the resort, being mindful of your demeanor at all times, and always acting as an authority on all things LEGO and LEGOLAND related
- Recognizing aspects of resort, company, and LEGO information that a VIP group will find interesting, educational, and entertaining.
- Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and outlining their Experience in the resort based off your research and park knowledge
- Such parameters include which attractions to visit/ride/view, restaurants, and other amenities that can entertain/benefit your group.
- Being mindful of what attractions the children can enjoy based on safety restrictions, age requirements.
- Ensure smooth entrance to attractions via the exit and that group makes all behind the scenes appointments on time
- Responsible use of a VIP Company Credit Card
- Ensures that resort operations are not hindered in any way during the tour, including but not limited to the wellbeing of other guests and MCs.
- Safety: Remembering that Safety is our #1 priority, a V.I.P. Tour Guide must ensure that guests meet the age, height, weight, and any other restriction of each attraction they partake in
- May be asked to act as a sales agent for the VIP Experience or a Park Ambassador helping out other guests in the resort

Background and Experience:
- Must enjoy working directly with Guests and have experience in a guest focused role
- Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated.
- Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information
- Must be able to deliver information and interact with guests in an conversational manner
- Strong organizational, memorization and planning skills are required.
- Must be able to work well remaining calm under pressure, and be a team player.
- Be a strong problem-solver, quick thinker, and be dedicated to providing outstanding service to the Management team and our Guests.
- Possess a professional demeanor, while remaining outgoing, being assertive and decisive
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
- Must be dedicated to Guest service and be able to provide immediate solutions and appropriate recovery when needed

Physical Demands:
- May be required to stand/walk for over 12 hours in a single day
- Ability to ride every ride/attraction at the Resort.

- 2 years or more with LEGOLAND California.
- Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus)
- Proficient knowledge and skill of Microsoft Outlook and Word. Knowledge of Galaxy/Accesso operations is a plus.
- Cash handling experience
- Food or Alcohol Handling certification

High school diploma or GED equivalent.

Other requirements:
Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations.

Hosts are expected to be able to ride all rides at LEGOLAND California including all levels of Knight's Tournament

The duties & physical requirements listed above are intended only as illustrations of the various types of work

that may be performed. The omission of specific statements of duties & physical requirements does not

exclude them from the position if the work is similar, related or a logical assignment to the position.
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