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Attractions jobs in Orlando, FL, USA

2 jobs found

Matching jobs within 50 miles of Orlando, FL, USA
Competitive
Job sector: attractions
Job description:
We are Merlin Entertainments… The name behind world-famous attractions including SEA LIFE, Madame Tussauds, LEGOLAND and LEGOLAND Discovery Centres.


Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us!

We require a dynamic, commercially focused Head of eCommerce – North America to join the Merlin Digital family! This is a new role, based in Orlando, Florida.

Customer engagement is key to our business and this is a pivotal role responsible for driving admissions revenue and secondary spend through the online / e-commerce platform for all North American attractions across all relevant digital formats.

Reporting into the Group e-commerce Director, and partnering key stakeholders in Midway and at the LLPs, you will focus on optimising the customer journey, driving conversion and increasing yield. Working closely with the central strategy and insight team to implement best practice and ensuring that the channel is trading to its optimum level.

You will manage a small team of local digital specialists based at our Midway sites as well as partnering with the digital teams at the LEGOLAND parks and have overall responsibility for budgeting, forecasting and reporting on online KPIs across the region.

Frequent domestic travel to our attractions will be required.

We are looking for the following skills and experience…
* A natural self-starter, you’ll have a high level of personal impact, confidence and credibility able to make an impact and drive change through innovation and challenging the existing status quo.

* We are seeking a strong communicator with excellent verbal and written skills coupled with expert stakeholder management – able to develop effective partnerships by providing robust direction and influence.

* With a Bachelor’s or Master’s degree in the field of digital marketing or eCommerce, you’ll have gained key e-commerce experience within a large scale, multi-site organisation.

* You must have gained experience in managing a P&L, growing traffic through paid, owned and earned digital media channels, selecting and briefing external agencies as well as developing websites all the way from concept to launch.

* You’ll have an excellent track record of developing of SEO techniques – on-page and off-page. Experience with growing traffic through paid, owned and earned digital media channels with knowledge of how to optimise on-site content to maximise conversion from acquisition activity is key.

* You’ll be familiar with Google Analytics, content management systems and related tracking technologies with a thorough understanding of the languages, methodologies and techniques used in web development.

* Knowledge in optimizing digital acquisition campaigns and CRO techniques for different audiences, channel management strategies in large B2C industries as well as pricing techniques and best practice website merchandising.

* You will have gained experience in budget management and KPI reporting.

* Experience with Accesso would be highly beneficial.

* With strong personal organisation and time management skills, you’ll be proactive and have the ability to flex and think outside of the box!

* Last but not least.. you’ll have a positive attitude and a love for FUN!

The Benefits…
Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus and of course a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.
Competitive
Job sector: attractions
Job description:
We’re a place that makes magic. Magic that gives millions of guest fun, thrills and memorable experiences. We’re the thinkers, dreamers, doers and achievers for one of the most exciting companies in the world. Joining Merlin Magic Making as the LEGO Model shop Manager, you’ll make sure that all LEGO models, pirates, fire breathing dragons and famous Miniland landmarks that are displayed in LEGOLAND Resorts all over the world are built to world class standards.

About the role
Heading up a large team of designers, model makers and animators, you’ll manage production and oversee every magical project from start to finish. From the initial brief, right the way through to delivery to the attraction, you’ll be the person making sure models are produced on time, within budget, on brand and to the customer’s brief. That means working closely with the attractions and other global Model shop managers to drive innovation and make sure we’re using the most effective processes, whilst also working with local governments in terms of customs, Business licenses etc. It also means motivating and inspiring your team, dealing with any HR issues, ensuring health and safety is a priority and putting effective plans in place to make the most of our creative talent. In addition to ensuring we have the resources to meet every request and keeping an eye on substantial budgets, you’ll be encouraging fresh and exciting ideas too.

About you
An experienced manager, you’ll know exactly how to lead a team of creative people to really get the most from them. Chances are you’ll come from a production background where you’ll have honed both your technical and creative skills and gained a detailed understanding of the importance of health and safety and a good knowledge of freight. Highly organized, you’ll have no problem scheduling component work to ensure every project is completed on time. With your commercial mind, you’ll handle the budget and cost the models appropriately. Approachable, positive, open, decisive, passionate and driven, you’ll get to know your team and keep them motivated and engaged with support from your supervisors – to improve standards and share the magic of Merlin with them.

About us
Merlin Entertainments plc is the leading name in location-based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector over the last five years. Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates over 100 attractions, nine hotels/three holiday villages in 22 countries and across four continents. The company aims to deliver memorable and rewarding experiences to its over 60 million visitors worldwide, through it's iconic global and local brands – including Madame Tussauds, SEA LIFE, and LEGOLAND®– and the commitment and passion of its managers and more than 28,000 employees.
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