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Woburn Safari Park is recruiting with Leisure Opportunities
star job
Competitive
Job sector: attractions
Only 1 day left to apply!
Job description:
Woburn Safari Park is home to some of the world’s most magnificent and endangered animals. The park consists of a Foot Safari, Road Safari, Retail, Catering, VIP Experiences and Woburn Go Ape and is enjoyed by over 500,000 visitors per year looking for a fun day out. It is also home to The Safari Lodge, a unique events venue.

We have created a brand new role of Visitor Experience & Site Support Manager to develop, lead and manage the delivery of an outstanding visitor journey that will enhance the reputation of Woburn Safari Park as a leader in its field.

We are looking for a proactive and outgoing senior manager, who can improve the parks operations and service levels to ensure that our visitors have the best possible experience.

Using your excellent organisation and communication skills; you will line manage the admissions team and be the primary management contact for visitors throughout their time with us and beyond, responding to queries and supporting team members across departments, bringing excellent service to the fore.

You will be able to demonstrate significant experience within in a face to face communications role that is customer service centric. Proven people management experience, excellent interpersonal and influencing skills and the ability to bring visitor comments to a successful resolution are essential. You may also hold a recognised customer service qualification or a SIA certificate. You may also have relevant experience obtained from a wider background.

A full clean driving licence is required.

Due to the seasonal nature of this role, a flexible approach to working hours would be beneficial. The role is full time and ideally working 6 days out of 7 March to August, and 4 days out of 7 September to February, including weekends and bank Holidays.

Closing date: 24th November 2017
Proposed interview date: 30th November 2017.
Tees Valley Combined Authority is recruiting with Leisure Opportunities
star job
£45,994 - £48,645 per annum
Job sector: attractions
Only 3 days left to apply!
Job description:
This is your chance to play an exciting role in Tees Valley's future development as a destination of heritage distinction and help grow our visitor economy. Tees Valley is home to much of Britain’s greatest heritage and culture with significant landscapes and nature.

The Tees Valley Combined Authority is responsible for overseeing around £½ billion in investment funds, with more to come through new devolution deals. In May 2017, the residents of the Tees Valley elected a Mayor for the Tees Valley, who Chairs the Combined Authority.

We are investing in the amazing heritage of Tees Valley and want to create world-class heritage attractions which tell the powerful stories of our place.

We want to appoint an experienced attraction development capital project manager to lead the development at North Road in Darlington a place which will let the world learn more effectively about the birthplace of the passenger railway – the Stockton and Darlington Railway, and support the conservation and interpretation of the 26 mile route of the original railway into a walking and cycling heritage path. We are working with partners to realise this ambition before the 200th anniversary of the first passenger railway in 2025 – when we celebrate innovation and achievements which have helped change the world.

Could you be the person to deliver this amazing project and others? You will have capital development, capital fundraising and partnership development skills with a great understanding of how people enjoy heritage and become entranced by our most important stories. We will be similarly building opportunities to enhance our national maritime heritage and important sites at Kirkleatham amongst other sites for future development.

The Tees Valley covers five local authorities – Darlington, Hartlepool, Middlesbrough, Stockton and Redcar & Cleveland – with a combined population of 660,000 and borders County Durham and North Yorkshire.

The Authority incorporates the highly successful Tees Valley Local Enterprise Partnership and sustains strong links with the local business community and other partners. Together, we aim to create 25,000 jobs and £2.8bn extra growth by 2026.

If you are interested in this exciting opportunity, please click below for more information and to apply now.
Crealy Great Adventure Park and Resort is recruiting with Leisure Opportunities
star job
Up to £30,000 pa
Job sector: attractions
Job description:
An exciting opportunity as an Experienced Head Animal Keeper has become available at Crealy Adventure Park and Resort.

This role offers a competitive salary, inclusion in the company’s bonus and pension schemes and the opportunity to further your career within the animal and zoological world.

About us:
Crealy Great Adventure Park and Resort is the Southwest’s largest family theme park attraction and is home to over 60 rides and attractions, live shows and a zoo. Set in over 100 acres of countryside the multi-award winning business also consists of a large luxury lodge and camping park that includes uniquely themed accommodation with a variety of entertainment, sports and leisure facilities.

About the role:
You will be responsible for overseeing the day to day running of the resort’s animal business.

Adopting a ‘hands-on’ operational approach you will lead, support and assist the animal keeping team; ensuring best practice, and compliance with Health and Safety regulations.

You will have a consistent and continuous performance to improve the overall animal management standards as well as delivering the best possible guest experience in line with our ‘Customer Promise’.

You will also have a very active role in future development of the animal department during this new and exciting period.

About you:
As well as being responsible for your department, you will also be a key member of the resort’s Senior Management Team.

You will need to be hard working, physically fit, enthusiastic and reliable.

You will need to be organised, have a good level of understanding of animal behaviour, possess strong communication and computer skills as well as be efficient with time management.

You will have a minimum of 5 years zoo keeping/animal welfare experience, plus proven people management skills. You will also have relevant industry qualifications.

In return, we offer a competitive salary, inclusion in the company’s bonus and pension schemes and the opportunity to further your career within the animal and zoological world.

This role is full-time and permanent position. Working 5 days out of 7 which will include some weekends and bank holidays.

On-site accommodation can be available with this post, if required.

Salary and benefits pack disclosed after application.
featured jobs
Competitive
Job sector: attractions
Job description:
Founded in 1927, HB Leisure is today the world leader in the operation of midway games and family arcades, present in over 50 theme parks and attractions across 4 continents.

We are now seeking a Cash Controller to join our team at Alton Towers Resort.

The purpose of this post will be to control the day to day collection of monies from machines/games, in line with company operating standards using the relevant software, machines and staff under your control to minimise any cash losses.

Your responsibility will be to ensure that all monies and other company assets are secure at all times, issue working floats to Arcade/Games Managers and maintain supporting paperwork to assist in their administration. To count and reconcile all monies collected, ensuring that relevant paperwork is signed and systems are updated in a timely and accurate manner. You will need to maintain a vigilant presence around operators regarding individual floats and conduct regular, random and routine checks of floats, in line with company policy.

You will also be required to engage with the park management to a promote strong working relationships, as well as with the local HB Leisure Site Manager.

Your background:
• Experience of cash handling and reconciliation
• Knowledge and experience of auditing processes
• Accounting experience would be useful, but not essential
• An understanding of arcade machines an advantage, but not essential
• Self-motivated, excellent organisational and communication skills with good attention to detail

Benefits:
We offer a competitive salary dependent on ability and experience, + performance related bonus scheme.

Next steps:
Click on 'Apply now' to visit the careers page of our website where you will find the full job description, person specification and application form for completion.
Please ensure you fully complete the application form and email it to HR at recruitment@hbleisure.co.uk.

Closing date for applications is 08 December 2017.
£23,000 + performance related bonus
Job sector: attractions
Job description:
Founded in 1927, HB Leisure is today the world leader in the operation of midway games and family arcades, present in over 50 theme parks and attractions across 15 Countries.

We are now seeking an Arcade Technician to join our team at Thorpe Park Resort. The purpose of this post will be to maintain and service a wide range of amusement and coin operated equipment. Applicants should be hands on and have experience in the repair and preventative maintenance of the full range of modern amusement equipment, including AWP’s, pushers, videos, redemption, cranes and ancillary equipment.

Your background:
• Previous technical experience repairing amusement equipment or similar is essential
• Hands on approach and ‘can do’ attitude
• Reliable and Able to prioritize work load, work under pressure
• Able to work well under pressure
• Customer Service skills
• Applicants must be over 18.

Benefits:
Salary of £23,000 per annum (dependent on experience) + performance related bonus scheme.

Next steps:
Click on 'Apply now' to visit the careers page of our website where you will find the full job description, person specification and application form for completion.

Please ensure you fully complete the application form and email it to HR at recruitment@hbleisure.co.uk.

Closing date for applications is 08 December 2017.
£27,000 + performance related bonus scheme
Job sector: attractions
Job description:
HB Leisure is a leading operator of family arcades. We are now seeking an experienced and passionate Arcades Manager to manage the Arcades at Thorpe Park Resort.

You will be responsible for managing the business performance of the Arcades at the theme park, ensuring that budgeted targets are achieved for all the arcade and novelty equipment around the site and that high operating standards are adhered to.

You will be expected to maintain an excellent working relationship with the park management as well as optimising the running of the operation. You will lead and motivate your team ensuring a good working environment is established.

Your background:
• An experienced arcades manager, ideally with an FEC background
• Proven experience of leadership and people management
• You will be self-directed and highly motivated
• Technical machine knowledge would be an advantage.

Benefits:
Salary of £27,000+ (depending on experience) + performance related bonus scheme.

Next Steps: Click 'apply now' to visit the careers page of our website where you will find the full job description, person specification and application form for completion.

Please ensure you fully complete the application form and email it to HR at recruitment@hbleisure.co.uk.

Closing date for applications is 08 December 2017.
Up to £30,000 pa
Job sector: attractions
Job description:
A unique opportunity has become available to become a Retail Operations Manager at the southwest's largest family theme park attraction, Crealy Adventure Park and Resort.

This exciting and challenging opportunity invites you to become a contributing member of the park's senior management team.

About us:
Crealy Great Adventure Park and Resort is the southwest’s largest family theme park attraction and is home to over 60 rides and attractions, live shows and a zoo. Set in over 100 acres of countryside, the multi-award winning business also consists of a large luxury lodge and camping park that includes uniquely themed accommodation with a variety of entertainment, sports and leisure facilities.

About The Role: We are now looking for an experienced Retail Operations Manager with a proven record to join our Senior Management Team.

The Retail Operations Manager will be responsible for the entire day-to-day smooth and profitable operation of all retail areas across the resort. Through diligent work and optimal fun, you will strive to achieve the financial targets as well as lead and develop your team.

Responsibilities:
* Manage the day-to-day operation of the Resorts entire retail areas, ensuring efficiency, safety and world-class service.
* Recruit, train, manage and inspire a team of up to 15 people.
* Meet secondary spend, Key Performance Indicators (KPI), and mystery shop visit targets.
* Assist with the implementation of any cost control measures in all retail spend areas, to ensure the maximisation of profit at all times.
* Create a display and merchandising plan that maintains the highest of standards, product mix to showcase products through excellent visual merchandising.
* Ensure the merchandising and display stock levels and replenishment is carried out consistently.
* Accountable for all aspects of stock control.
* Oversee the timing of the stock orders to maximize key trading periods factoring in the lead times.
* Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the company’s values at every opportunity.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the company’s health and safety guidelines and policy.
* All other duties as assigned.

About you:
It goes without saying that the right candidate will be smart, confident and approachable, they will also be knowledgeable, fun, loving and genuine.

As well as strong organisational skills, you will need to be flexible and exhibit the ability to multi-task.

You will be an exceptional communicator and will have strong relationships with both internal team members as well as external contacts such as suppliers.

You will be expected to role model leadership behaviours and lead by example at all times and to work by company standards and guidelines.

A positive commitment to development themselves is essential;
* Minimum of 3 years of retail management experience required preferably in the leisure industry either at a substantial visitor attraction, theme park or large holiday park environment.
* Knowledge of basic computer skills including Microsoft Office - Excel, Outlook, and Word.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* You will need to be organised and be used to planning ahead.
* Desire to work in fast-paced, high-pressure environment.
* Commercially astute with an entrepreneurial flair.
* Have a keen eye for detail.
* A natural leader with a confident, assertive but approachable personality.
* Enthusiastic, boundless and infectious energy about the business and the ability to enthuse others.

Other Job Requirements:
* Must be willing to work flexible hours, including evenings and weekends to support park operations.
* May require some domestic travel
* Must have a valid driver’s licence

On-site accommodation can be available with this post if required.

Salary and benefits pack disclosed after application.
star job
Up to £40,000 (OTE £60,000) plus lots of great benefits
Job sector: attractions
Job description:
Are you looking for a new and exciting role that gives you more variety, challenges and opportunity than ever before?

Do you want to earn an industry-leading salary, with great benefits?

Are you ambitious and driven?

Are you currently working as a General Manager - perhaps at a health club, sports centre, entertainment centre, arts centre or visitor attraction?

If so, then we want to hear from you!

The skills and experience you have as a general manager are exactly the skills and experience you need to become a general manager with Hollywood Bowl Group.

The Hollywood Bowl Group PLC is the place to be if you want to be a valued player in a real success story. With 58 centres across the UK, built on the market-leading Hollywood Bowl, AMF Bowling and Bowlplex brands and exciting expansion plans, there’s never been a better time to join us as a General Manager.

We have opportunities across the South West of England and are looking for excellent General Managers to come and meet us, explore our opportunities, have a tour of the centre, taste our menu, have an interview - and enjoy a game of bowling of course, at the #Place2B.

Be the Customer Service Champion.
Lead, motivate and inspire your team to deliver service that delights our customers and keeps them coming back for more - proactively managing service to create loyal fans for your business.

Be the Leader and People Developer.
Recruit, develop and motivate the most energetic and engaging team members. Give them the knowledge and skills to drive business performance. Support and coach them, through monthly performance reviews and behavioural goals, to deliver your vision.

Be Commercial.
Bring the sharp financial insight to manage a successful P&L and drive the outperformance of your centre on a consistent basis - understanding the wider business opportunities, shaping the needs of your diverse customer base and continually developing fan loyalty as well as new footfall.

Be a Positive Energy.
We love ‘feel-good’ people who are enterprising and full of fresh ideas - individuals with the infectious enthusiasm that makes everyone feel welcome, personalities who surprise and delight our guests on every visit, team players who only stop to celebrate success.

Be a Dynamic Operator.
This is the place for your ideas - a place where you can develop business plans for your centre, work against your own personal, agreed objectives (as well as set KPI’s) - and measure the effectiveness of all expenditure to ensure a maximum return on your investment.

Be the complete Business Manager.
Your business will include a Cafe, lanes with a VIP area, bar, diner and amusements - so you’ll enjoy the freedom to make a real impact across sales and marketing, driving the optimum financial and commercial performance of your business, in the ever changing leisure sector.

Be Rewarded.
You can expect a very competitive salary, plus a great benefits package such as a healthcare cash plan, contributory pension scheme, free bowling and access to discounts at hundreds of global brands through Perkbox. More than that, our out-performance uncapped annual bonus scheme is the best in the industry, with realistic budgets set, encouraging you to unlock each and every opportunity that exists. And on top of that, you’ll receive a quarterly bonus scheme too.

Be Clever.
And be quick - if you’re a General Manager with the outstanding qualities above (and ideally your own car), don't miss out and apply today.
Bristol Zoological Society is recruiting with Leisure Opportunities
executive job
Competitive
Job sector: attractions
Job description:
Our mission is to save wildlife through conservation action and engaging people with the natural world. We achieve this mission through operating two zoos; Bristol Zoo Gardens and the Wild Place Project, and through our formal and informal education, conservation and science programmes.

Established in 1836, Bristol Zoo Gardens is the fifth oldest zoo in the world. The Wild Place Project was launched in 2013 on a large, rural site in South Gloucestershire and has enjoyed rapid expansion since its inception.

As the largest visitor attraction in the South West, our zoos have welcomed over 90 million guests and through our national and international field conservation programmes, we have helped save a significant number of species from extinction. We offer popular undergraduate and postgraduate degree programmes in collaboration with local universities and our award-winning education team has taught generations of school children the value of nature, wildlife and the impact our society has on the world.

We are now seeking a new Chief Executive to lead the Society through its next phase of development. In partnership with the newly appointed Chief Zoological Officer, you will ensure that our mission is delivered via an amazing visitor experience and through high quality conservation, research and education.

Our new Chief Executive will have senior leadership experience gained in the leisure or visitor attraction sectors, ideally in organisations with multiple service lines. With strong commercial acumen, you will be able to articulate a clear vision and strategy to ensure increasing visitor numbers and financial sustainability for the Society. If you have the vision and passion to lead a values-based and committed team at this exciting point in our history, we very much look forward to hearing from you.

To find out more about this appointment, please visit www.gatenbysanderson.com. For an informal confidential discussion, please contact our advising consultants, Katy Giddens, Juliet Taylor (020 7426 3973) or Helen Anderson (0207 426 3977). The closing date for applications is Monday 11th December 2017.
Warwickshire County Council is recruiting with Leisure Opportunities
star job
£27,668 - £30,153 pa
Job sector: attractions
Job description:
About Us
The Country Parks Service operates a portfolio of 5 Country Parks and 3 Greenways across Warwickshire serving in excess of 900,000 visitors a year.

We’re looking for an enthusiastic and commercially aware individual to join our team, and lead the Ranger Service in the north.

As a member of the Country Parks management team, the Senior Ranger will support the development and delivery of the Country Parks business & management plans and the Council’s vision, values and strategic objectives.

You will be directly responsible for the Ranger Service and the day to day operational management and development of the parks in the north of the county to ensure the sites are high-quality destinations. The north Ranger team comprises 5 full time and 2 part time rangers plus seasonal staff, volunteers and contractors.

The north Parks comprise;
Kingsbury Water Park is the service hub for Warwickshire’s Country Parks and is one of the top visitor attractions in the West Midlands with a wide range of visitor activities, a diverse Fishery and is renowned for its birdlife. The Park lies on the River Tame and is bordered on the western edge by the Birmingham and Fazeley Canal. The Park comprises 620 acres including meadow, woodland and lakes attracting over 350,00 visitors each year.

Hartshill Hayes Country Park, covering 137 acres of ancient woodland and open hilltop has magnificent views across the Anker Valley. It’s a steep hilly woodland Park and is open every day of the year, except Christmas Day.

Pooley Country Park is 154 acres, one-third of which is a designated Site of Special Scientific Interest, contains several pools caused by mining subsidence and has woodland habitats. Situated on the Coventry canal, the Park and is open every day of the year, except Christmas Day.

The Role
- Ensure the Parks are maintained to a high standard to meet customer expectations, generating repeat visits. You will be expected to develop and maintain positive relations with all partners, and neighbours associated with the sites including business concessions, community enterprises, Friends Groups, and parish councils.
- Working within a team, and in all-weathers, you’ll be promoting and assisting visitors’ enjoyment of the countryside.
- To devise and deliver work programmes through the ranger team, volunteers and partners. Travelling around the Parks, and the county as required, you’ll take the lead in supervising & developing the team of rangers ensuring service objectives and individual appraisal targets are met.
- Responsible for ensuring health and safety of the public, staff, volunteers and contractors across the north sites.
- To contribute ideas towards events; deliver and provide information on activities.
- Oversee the review and implementation of management plans for the northern sites.

Skills, Knowledge & Experience
You will be qualified to degree level in countryside or recreation management; possess an applied knowledge of conservation, recreation and countryside issues and have well developed practical countryside skills. As you’ll be managing a variety of relationships it’s important you have strong communication skills.

To be able to demonstrate significant experience of managing staff, volunteers and contractors in a countryside or outdoor leisure environment.

To have a sound understanding of current health & safety legislation and implementing and writing risk assessments.

Understanding and knowledge of local government priorities and practices.

Ability to develop and monitor multifaceted management plans.

To communicate effectively across all levels and to be diplomatic, politically and commercially aware, but also results driven.

Competent with IT systems including Microsoft office including email, excel and word and social media.

It’s essential that you are willing and able to work occasional week-ends and Bank Holidays. You will have good leadership skills and the ability to build consensus and work collaboratively. Strong problem-solving skills and the ability to work under pressure are also required.

Additional Information
You will be based at Kingsbury Water Park, Sutton Coldfield.
There is a requirement to be on-call for alarms and out of hours incidents for which a call out fee is paid.
A relocation package is offered.
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