leadforensics Everyone Active Jobs: Front of House Manager, Warwick, United Kingdom - Leisure Opportunities
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Front of House Manager


Location: Warwick, United Kingdom
Salary: Competitive Salary + Benefits
Closing date: 30 Jul 2017

at Newbold Comyn Leisure Centre
Full time position

Everyone Active is currently seeking a high calibre customer service professional to lead our busy Front of House department. You will promote the Everyone Active vision, values, and beliefs, managing your team of Front of House Colleagues to provide an efficient, helpful and friendly service to customers, whilst identifying opportunities to increase their visit frequency through converting and referring their enquiries. You will work closely with the Membership Manager to support and reinforce the sales process through the Front of House Team.

You will manage all data collected through Front of House, ensuring that it is entered correctly and targets relating to this are achieved. As the visible face of the centre, it is essential that you are outgoing and friendly and are available to assist with all our customers needs.

We would like to hear from you if you:
* Can proactively promote to visitors, members and colleagues, the Everyone Active brand by embracing our brand values and brand mission of 30 minutes of activity 5 times a week
* Are experienced in delivering exceptional customer service that generates customer compliments
* Have experience in managing key performance indicators
* Have excellent verbal and written communication skills
* Work under your own initiative and seek new opportunities
* Can manage lead and develop you team effectively
* Can ensure consistent application of booking and financial processes at Front of House
* Are approachable, friendly and flexible

All employees of Everyone Active benefit from free gym membership.

For more details on the position or to apply, send a current CV with covering letter to Luke Pollinger by clicking on ‘apply now’.

Everyone Active working in partnership with Warwick District Council.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.


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