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Gym operations manager job

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featured job
Up to £30,000 dependent on experience
Job sector: fitness
Job description:
Youth Sports / Education

Working Hours: Full Time, Permanent

Premier’s aim is to Activate and Educate the world! The Birmingham franchise network provides Activities Provision for Schools, Early Years, and Families in sport, arts and wellbeing packages.

We are now looking for an Operations Manager to join the team in Birmingham to support and deliver all operational objectives including delivery and development of the business plan.

The Role
* Working strategically to set deadlines utilising company business plan and company operating manuals to ensure successful implementation of strategy
* Recruit, engage, deploy and co-ordinate a team of highly skilled Activity Professionals and Middle Management. Managing and delegating tasks throughout the whole team whilst maintaining a strong team ethos and positive relationships through conducting probationary and annual reviews, setting action plans and other engagement activities
* To develop and execute an ambitious sales strategy for rapid growth ensuring that products sold to new and existing schools are meeting/exceeding the target within the business plan
* Manage an online business management system (BMS) and data analysis by reporting statistics via the BMS to influence company strategy
* Attend regional network meetings, core training and National training events for personal and company development
* To manage and grow client’s contracts and strengthen customer relationships through termly review meetings with schools and employees. Providing quality assurance checks on the service provided to ensure the companies high standards and reputation are being maintained and positively developed. This can be enhanced by co-ordinating and delivering fun, innovative school assemblies and advertising and promoting all events on time and in full within deadlines
* Set and manage budgets across all areas of the business

The Candidate
- Leadership, project management and/or management experience
- Strong knowledge of the local area, Education and Health landscape
- Experience of building then leading a strong & successful team
- Experience of working in a customer facing role that has involved the building of long term relationships within education and/or Health sector
- Ability to cope with pressure and meet deadlines
- Ability to travel to meet with peers and customers across Birmingham and the UK - with a full Drivers Licence and use of a vehicle
- A passion for engaging children in physical activity, sport and wellbeing with an understanding of Primary school education and national Health policies
- Experience and a successful track record of generating and building new relationships with customers and team members
- Account management, strategic and organisational skills
- Experience with problem solving and complaint handling

Desirable:
- Sport, Coaching or Teaching qualifications
- Presentational skills and experience
- Experience working with CRM/BMS systems
- Data analysis experience

Core Values:
1. Be happy, have fun and give joy
2. Create wonderfully enjoyable experiences
3. Deliver WOW with every interaction
4. Commit to continual improvement
5. Build a positive team and family spirit
6. Be adventurous, creative and open minded
7. Nurture strong relationships through excellent communication
8. Work smarter not harder
9. Remain above the line at all times.
10. Be outstanding and passionate in everything they do

Benefits:
- Based in Birmingham
- 24 Days Holiday (plus bank holidays)
- Training and Development provided
- Company pension and benefits
- Company bonus scheme
- Regular team socials
- Great company values

Premier asks that all candidates produce a Core Values video for 1st interview. This is just a short 2-3 minute video on how they and the work they have previously done aligns them to the Core Values... this can be as fun as you like as it is a chance for you to show them their personality and fit. You will not be considered to progress further along the interview stage if you do not complete this video.
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employer of choice
John Treharne, CEO, The Gym Group
Would you like to work for a gym operator that allows you to develop and use your skills to the full whilst being well rewarded? The Gym is totally committed to allowing 'the manager to manage' and rewarding our key personnel for delivery.