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9 jobs found

Beaverbrook Hotel  is recruiting with Leisure Opportunities
top job
£28,000 & Benefits
Job location: Leatherhead, UK
Job sector: hotel
We're looking for a motivated and engaged leader to join and grow with us as our Leisure offering increases
Job description:
The Role

The primary focus of the Leisure and Sports Manager role is to deliver excellent service to all members and guests, by managing the leisure facilities, ensuring a smooth operation and compliance with health and safety regulations. You will assist with the management of the leisure team and develop membership and revenue.

Flexibility is essential as the role requires you to work weekdays, weekends and bank holidays.

The Person

The ideal candidate will be a motivated and engaged leader who has already gained exposure in a 5 Star or Private Members setting.

This is a new and exciting role at Beaverbrook and one which will grow as our leisure offering increases.

Some of the key skills that we are seeking are:

- First Aid at Work trained (or similar) & Trainer
- Fire awareness trained (or similar) & Trainer
- In-depth knowledge of physiotherapy, anatomy and fitness
- Excellent customer service skills and attention to detail
- Confident in making decisions
- Proven experience in a similar role

Your benefits will include a 15% off Food and Beverage in The Garden House, discount at Kidzania and the Bel & Dragon. You will also be entitled to use our free employee shuttle bus from Leatherhead Train Station, discounted membership at a local leisure centre and take advantage of our cycle to work scheme.

Please note that our Coach House Spa is due to open soon. For more information, please apply today!

Across the Estate our team will naturally deliver exceptional customer service to each other and our guests, reflecting our approach to unrivalled hospitality.

If you would like to be part of a remarkable team then please send your CV to the HR Team TODAY (APPLY NOW BELOW)!

Beaverbrook aims to blend the elegant with the informal achieved through the delivery of its excellent and incredibly friendly team.

** Please note, we are not currently working with any recruitment agencies at this time.
As such, we do not accept any speculative CV’s and/or Candidate Profiles and are, therefore, unable to consider these.
featured job
Competitive Salary & Benefits
Job location: Devon, UK
Job sector: hotel
Job description:
A Bit about us….

Beyond Escapes (BE) is a completely new luxury holiday and leisure experience brand… you probably won’t have heard of us because we yet have only just told the world we’re on our way!.

We have an ambition – a business vision – which comes from our own varied personal experiences of family breaks in the UK and abroad.

Like most families - holidays are a treasured escape from the treadmill of life.  A time to simply be with each other as a family and enjoy quality time together. To relax, recharge, to reconnect with each other (and ourselves!) as well as disconnect from the day to day.

We were finding it more and more difficult to find a place that offered a quality holiday experience for both adults and children (tiny and teenager-y), without feeling conscious of the rules and constraints of the places we stay at.

We’re determined to create the perfect escape that is accessible to everyone and caters for all.

A place where you can be the you, you love to be.

Your Role

Our Operations Manager is key to delivering operational success, ensuring our guests are provided with a consistently high-quality experience so they really enjoy their stay and want to return. In promoting a fun, safe environment, for our guests and team, whilst delivering our brand values, the Operations Manager is responsible for ensuring the operational strategy is consistently delivered to the highest standards across all areas.

The Operations Manager role is a stand-alone position but it can also be an excellent route to becoming a General Manager within Beyond Escapes as we develop the brand to five sites in the near future.

Your Core Responsibilities

- Liaise with the group facilities manager to manage the site IT infrastructure and office systems
- Understand and manage the site utilities infrastructure including grounds, ditches, drains, fences and roads
- Responsible for managing budgets and keeping records and negotiating best deals with contractors in line with the brand standard of three quotes
- Responsible for renewable operations and training team members in the technical knowledge required to ensure they are competent in the day to day problem solving of any technical or plant system issues
- Plan and implement an annual statutory and mandatory H&S schedule
- Write and implement facility operating procedures to ensure instructions are available for what to do if something goes wrong
- Control site contractors relevant to role-specific works and projects
- Follow and adhere to all Company, Health and Safety policies and procedures that are relevant to your department and role
- Manage security across the location
- Be the number two on site liaising with all department heads on a daily basis and take full control in the absence of the General Manager
- Any other duties as required as a member of the management team

Your Job Specific Tasks

- Ensure the team are trained in, aware of and follow all service standards at all times relevant to your departmental operations
- Carry out inductions for all new departmental managers and maintenance team members to ensure they are aware of processes and procedures in place at Beyond Escapes
- Ensure all maintenance team members are trained in hot tub processes and procedures and lead the team to ensure all hot tubs are operational throughout the guests stay, carry out regular audits to ensure full compliance in hot tub operations
- Ensure all Food safety and hygiene processes are in place and being adhered to within the restaurant and bar areas, conduct regular audits and feedback any improvements required
- Find new and innovative ways to identify guest needs including resort services and facilities
- Encourage and motivate team members to meet and exceed guest satisfaction, revenue, costs and other relevant targets
- Work with other managers to ensure their teams are working to achieve their targets
- Lead the team with pride and enthusiasm, encouraging them to live our values and find ways to delight all guests and provide a memorable experience
- Attend regular managers meetings providing the team with up to date information on site performance now and in the future
- Cultivate and develop a positive can-do atmosphere between all departments so that everyone is in tune with the component parts that make up the guest journey
- First responder to callouts on a shift rotation basis

Knowledge, training and experience required

- Technical knowledge of building services
- Working knowledge of accommodation services and front of house operations
- Strong attention to detail
- Strong experience of resolving complex facility faults
- A “we can do it” attitude and ability to instil it in others
- First aid training

Key personal characteristics

- Excellent organisational skills
- Excellent communication skills
- Ability to work as part of a team
- Ability to lead a team and lead from within
- Excellent attention to detail and good observation skills
- Good client management skills
- Problem-solving and decision-making ability
- Ensure an effective process is in place for maintaining good housekeeping arrangements of all areas under your control
- Ability to communicate well with colleagues, managers and guests alike at all levels
- Ability to manage a varied and complex workload
- Resilient and able to adapt to change in a positive way
- Ability to get the most out of the team in an atmosphere of ‘fun work’
Competitive
Job location: London, UK
Job sector: hotel
Job description:
We are the Coca-Cola London Eye and we are part of the magical Merlin Entertainments!

We are currently recruiting for an Operations Manager for the Hospitality department within our Guest Experience team. Acting as a Duty Manager on a rota basis, you will take on the responsibility of running the daily operation of London (and the UK’s) busiest paid-for visitor attraction, which has welcomed more than 70 million guests since opening.

You will lead and motivate the team to deliver the highest levels of commercial performance, combined with world class customer service and safety standards. Within the department you will play a huge part in the smooth and efficient operation of the London Eye’s VIP experiences and work with Merlin’s London Events team to deliver large and small events.

Motivating and managing the department on a day to day basis you will ensure the delivery of a world class level of customer service, creating memorable experiences for each and every guest. With an analytical mind you will monitor a variety of data, creating and developing strategies to ensure that departmental goals are exceeded at every opportunity. Leading a team of Hospitality Team Leaders, you will use your operational experience to develop your team through coaching and succession planning.

We are looking for the following skills and experience;
* Have a strong operational focus and great decision-making skills
* Ability to build a rapport with guests and employees alike
* Genuine desire to promote exceptional customer service and memorable experiences
* Good eye for detail
* Visible and approachable; your administrative responsibilities will go hand-in-hand with operational support and a desire to lead by example
* Ideally you will have previous managerial experience (either as a department/operations manager or team leader/supervisor) in a fast-moving, customer-oriented environment
* Ability to think on your feet and solve problems creatively
* Experience within the customer service industry is essential
* Good communication and people skills are also essential for this role as the job holder is expected to develop and nurture positive relationships with all departments and throughout all areas of the business
* Strong commercial and financial acumen, excellent motivational skills and have a real passion for this business

If successful we will be holding an assessment centre on Thursday 28th June, so please make sure that you are available.

This role is permanent, full time based upon working 40 hours per week, 5 days out of 7 on a rota basis (including every other weekend, evenings and some bank holidays).

Alongside a competitive annual salary and 33 days holiday (including bank holidays) you can look forward to enjoying a great benefits package including a Group Personal Pension Plan, Merlin Magic Pass, Employee Assistance Programme, Childcare Vouchers, Life Assurance, discounts in our retail shops and restaurants, 40% online LEGO discount, and much more!
Competitive and negotiable
Job sector: hotel
Job description:
About the opportunity

Middle East’s largest female-only Wellness & Spa Centre, managed and operated by a brand that is a global leader in Health & Wellness

Qualifications / Skills & Experience:

Required:

- Female candidates only
- English language fluency

Preferred:

- Passion and experience in Wellness
- Experience in the Middle East or with Middle Eastern clientele
- Pre-opening experience, preferably when in a leadership role

Package Details:

- Competitive salary, negotiable
- Other relevant benefits (e.g. housing allowance, transportation allowance, meal allowance, medical insurance, life insurance)

Vacancies for female-only applicants are due to religious and cultural restrictions in the Middle East and as such qualify as ‘genuine occupational requirements’ within current employment legislation.
Competitive and negotiable
Job sector: hotel
Job description:
About the opportunity

Middle East’s largest female-only Wellness & Spa Centre, managed and operated by a brand that is a global leader in Health & Wellness

Qualifications / Skills & Experience:

Required:

- Female candidates only
- English language fluency

Preferred:

- Passion and experience in Wellness
- Experience in the Middle East or with Middle Eastern clientele
- Pre-opening experience, preferably when in a leadership role

Package Details:

- Competitive salary, negotiable
- Other relevant benefits (e.g. housing allowance, transportation allowance, meal allowance, medical insurance, life insurance)

Vacancies for female-only applicants are due to religious and cultural restrictions in the Middle East and as such qualify as ‘genuine occupational requirements’ within current employment legislation.
Competitive and negotiable
Job sector: hotel
Job description:
About the opportunity

Middle East’s largest female-only Wellness & Spa Centre, managed and operated by a brand that is a global leader in Health & Wellness

Qualifications / Skills & Experience:

Required:

- Female candidates only
- English language fluency

Preferred:

- Passion and experience in Wellness
- Experience in the Middle East or with Middle Eastern clientele
- Pre-opening experience, preferably when in a leadership role

Package Details:

- Competitive salary, negotiable
- Other relevant benefits (e.g. housing allowance, transportation allowance, meal allowance, medical insurance, life insurance)

Vacancies for female-only applicants are due to religious and cultural restrictions in the Middle East and as such qualify as ‘genuine occupational requirements’ within current employment legislation.
Competitive and negotiable
Job sector: hotel
Job description:
About the opportunity

Middle East’s largest female-only Wellness & Spa Centre, managed and operated by a brand that is a global leader in Health & Wellness

Qualifications / Skills & Experience:

Required:

- Female candidates only
- English language fluency

Preferred:

- Passion and experience in Wellness
- Experience in the Middle East or with Middle Eastern clientele
- Pre-opening experience, preferably when in a leadership role

Package Details:

- Competitive salary, negotiable
- Other relevant benefits (e.g. housing allowance, transportation allowance, meal allowance, medical insurance, life insurance)

Vacancies for female-only applicants are due to religious and cultural restrictions in the Middle East and as such qualify as ‘genuine occupational requirements’ within current employment legislation.
Competitive and negotiable
Job sector: hotel
Job description:
About the opportunity

Middle East’s largest female-only Wellness & Spa Centre, managed and operated by a brand that is a global leader in Health & Wellness

Qualifications / Skills & Experience:

Required:

- Female candidates only
- English language fluency

Preferred:

- Passion and experience in Wellness
- Experience in the Middle East or with Middle Eastern clientele
- Pre-opening experience, preferably when in a leadership role

Package Details:

- Competitive salary, negotiable
- Other relevant benefits (e.g. housing allowance, transportation allowance, meal allowance, medical insurance, life insurance)

Vacancies for female-only applicants are due to religious and cultural restrictions in the Middle East and as such qualify as ‘genuine occupational requirements’ within current employment legislation.
Competitive and negotiable
Job sector: hotel
Job description:
About the opportunity

Middle East’s largest female-only Wellness & Spa Centre, managed and operated by a brand that is a global leader in Health & Wellness

Qualifications / Skills & Experience:

Required:

- Female candidates only
- English language fluency

Preferred:

- Passion and experience in Wellness
- Experience in the Middle East or with Middle Eastern clientele
- Pre-opening experience, preferably when in a leadership role

Package Details:

- Competitive salary, negotiable
- Other relevant benefits (e.g. housing allowance, transportation allowance, meal allowance, medical insurance, life insurance)

Vacancies for female-only applicants are due to religious and cultural restrictions in the Middle East and as such qualify as ‘genuine occupational requirements’ within current employment legislation.
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