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Spa general manager job

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Job sector: spa
Job description:
We are recruiting an experienced Operations Manager for a 1,600m2 new spa hotel currently under construction in Iver Heath, Buckinghamshire, due to open in May 2018.

The former country estate of the Duke of Marlborough, is being rennovated to create a world-class five star hotel and spa, set in the heart of the Buckinghamshire countryside. We are building a state of the art facility, sympathetically blended into the original estate.

This is a high profile role initially working alongside the Spa Director as a part of the project team to successfully launch the new spa. Post opening the role will consist of supporting the Spa Director with the day to day running of the spa with a particular focus on running the extensive wet areas including pool, 8 thermal experiences and communal spa areas. We are seeking an organised and motivated individual with excellent attention to detail, who enjoys being front of house. Reporting to the Spa Director, this position requires experience of 5 star service environmentnad key to the role is the ability to develop a team ensuring the professional standards are met at all times. Duty Management of both the spa and the hotel is a part of this exciting new role which has an anticipated start date of end of February 2018.

Essential attributes:
* Experience of working in a similar business
* A passion for customer service excellence
* Proven experience of managing swimming pools and thermal experiences
* Excellent analytical, numeric and verbal reasoning skills
* A timely and methodical approach to work
* Good broad legislative knowledge with regard to Health and Safety
* Good IT skills to include Microsoft Office packages
* Health & Safety experience
* Driving licence and own transport
* Process and systems driven works within agreed procedures and frameworks
* Experience of setting up a similar operation would be advantageous

In the region of £35k, bonus scheme, 28 days holiday (including public and bank holidays) and uniform.

In addition we offer the following benefits (Conditions apply):
* Training programmes
* Meals on Duty
* Uniform Dry cleaning service
* Social events and activities
* Pension Scheme
* Discounted hotel and F&B rates globally (the hotel will be a member of one of the worlds leading luxury hotel brands)
* Childcare Voucher Scheme
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