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Competitive
Job sector: theme park
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world-class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Head of Product Excellence to join the LEGOLAND Florida Resort Team.

About the Head of Product Excellence role:
Reporting directly to the General Manager - LEGOLAND Florida Resort, the Head of Product Excellence is responsible for the effective development, implementation and measurement of quality initiatives and quality standards across the park, in order to provide the best guest experience. The role provides guidance, advice and management direction across the business with focus on key drivers to high satisfaction and recommendation, such as quality & number of experiences, employee engagement, queue processes, cleanliness & F&B experiences, monitoring issues that negatively impact the experiences and driving solutions.

Key Objectives include but are not limited to:
1. Develop and implement park-wide quality standard and customer service strategies – in conjunction with the GM, Ops Director and HR Director.

2. Use innovation and best practices to ensure LEGOLAND Florida Resort is an industry leading attraction with regards to customer service.

3. Continually review all key quality and guest satisfaction measurements to ensure they are relevant to the maximization of revenue via customer satisfaction and drive actions to ensure key KPIs exceed targeted scores. Continually review the formats and processes of communication with regards to the key measurements; ensure timely communication of key Stats to all departments; ensure weekly reporting to Merlin Entertainments

4. Development of a system of systematic objective analysis and evaluation of the service/product offered:
- Collaboration with the Ops Director to ensure monitoring of ride usage and availability, production of related technical and operational stats and regular assessment of queuing processes to maximum ridership;
- Collaboration with the Food & Beverage Director in the driving of an F&B customer service focused workgroup, system of quality analysis and benchmarking of LEGOLAND Florida Resort F&B products and services and collaboration in the creation of action plans aimed at the maximization of revenue and guest perception of Value for Money;
- Collaboration with the Maintenance Director and site department heads to conduct continuous improvement evaluations with regards to the product structure (areas in view and/or use of the public which needs improving/maintenance, etc.)

5. Monitor and recommend improvements to all site based on KPI survey collection and champion Mystery Shopper process across the park

About you:
- College degree (AA/BS/BA) required
- 7-10 years of experience within a guest/customer service environment
- Experience in a fast moving customer services orientated environment
- Proven ability to motivate a team to meet or exceed KPI targets surrounding Guest Satisfaction
- Ability to demonstrate initiatives that you have been involved in to improve quality and service
- Passion for the Guest/Customer Service environment
- Skilled in problem analysis, problem-solving and decision making
- Excel knowledge; extremely comfortable compiling and manipulating data
- Must possess outstanding written and verbal communication skills, as well as listening skills and reading skills
- Track record of working collaboratively with others to achieve desired results
- Innovation and strong leadership is a key requirement of the role, as well as strong negotiation skills and the ability to gain people’s support for an idea or initiative

About the benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore, you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location-based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6-holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best-known names in global leisure.

We know this is a great place to work, but don’t just take our word for it.
Competitive
Job sector: theme park
Job description:
(Consumer based)

Welcome to Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at Merlin Entertainments Midway North America Attractions in New York, NY!

About The Role
The successful candidate will be at the center of the magic and act as a center of excellence for market and customer intelligence and will deliver compelling insights that drive the Midway North America marketing strategy and product development. The Customer Insights Manager will shape the future of our customer initiatives.

Please Note: preferred experience is consumer based analytics

- Collect data on customers, competitors and market place, and consolidate information into actionable insights, reports and presentations
- Understand business objectives and insight needs, collect and interpret complex data, formulate reports and deliver actionable recommendations
- Design, implement and analyze custom research studies to discover prospective customers’ preferences
- Compile and analyze internal and external statistical data using modern and traditional analytics methods
- Catalogue findings to databases
- Provide competitive analysis on various companies’ market offerings, identify market and industry trends, pricing/business models, sales and methods of operation
- Act as the voice of the customer across all touch points in the division
- Perform valid and reliable SWOT analysis
- Present insights summaries, detailed findings and actionable recommendations to internal stakeholders, including leadership / execute team members.
- Recommend new technologies so as to ensure the advancement of technology architecture and data within organization Market Intelligence needs

Qualifications and Experience:
- Bachelor’s degree in Business, Finance, Statistics (or related major)
- Minimum of 4 years of experience in data-intensive marketing, business, or financial analytics role
- Outstanding statistical and data mining skills
- Well-developed SQL skills
- Proficient with data visualization Tableau
- Extreme excel proficiency
- Demonstrated business analysis skills, including sales tracking, campaign tracking and analysis and consumer research
- Experience working with standard business intelligence tools (i.e. Google Analytics)
- Exceptional verbal and written communication skill, and ability to tell stories with data
- Proven ability to operate in a fluid, fast-paced environment
- Strong communication skills and ability to explain complex analytics in business terms
- Strong problem-solving abilities and critical thinking
- General Marketing knowledge
- Keen attention to detail
- Bonus points for retail / travel / entertainment industry experience

About The Benefits
In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.
Competitive
Job sector: theme park
Job description:
Take a starring role with A-listers at Madame Tussauds San Francisco!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at Madame Tussauds San Francisco!

About The Role
The Technician is a vital role to Team Merlin to ensure that all the fun and magic is being delivered at optimal level. On a daily basis, the Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. Working with the Technical team, you will be responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery.

Responsibilities:
- Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including: HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.
- Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
- Position functions will include: custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown.
- Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
- Perform other duties as assigned.

About You
You will be highly self-motivated with previous maintenance experience, ideally hold a professional qualification in a mechanical or electrical field with experience maintaining a wide range of equipment including rides.

- Minimum of 2 years of service industry experience in a technical/themed environment. Specific experience to include: animation, automation, hydraulics, pneumatics, electrical/electronics, and networks; or equivalent combination of experience and education.
- Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Desire to work in fast-paced environments.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
2+ years of technical college. College degree preferred.

Other:
- While performing the duties of this job, the individual is regularly required to stand and walk for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell.
- The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.
Competitive
Job sector: theme park
Job description:
Welcome to Merlin Entertainments! We are LEGOLAND Discovery Center Arizona and SEA LIFE Arizona!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center and SEA LIFE Arizona!

About The Role
As the Marketing Manager for the Arizona cluster, you will be in the heart of our magic, driving the implementation of marketing plans to deliver sales and visitor numbers to the attractions. Through a close association with the site brand teams, you will ensure integration across activity and campaigns in line with brands, product development and tactical activity.

Responsibilities:
- Develop and facilitate marketing programs with the Head of Marketing and Regional Teams and local site teams to meet division business objectives.
- Act as a brand champion for LEGOLAND Discovery Center Arizona and SEA LIFE Arizona, and own and drive the integration of brand plans and programs across all attractions.
- Drive visitor volume by ensuring the implementation of cross-brand marketing strategies and tactical marketing activity.
- Act as a key point of contact for all LEGOLAND and LEGO related marketing programs and activities across the division.
- Ensure LEGOLAND Discovery Center integration into all relevant LEGO activities, in collaboration with the LEGOLAND Parks.
- Own and execute the annual leaflet development and execution process across all brands, in collaboration with external design agencies and print partners.
- Develop profitable target segments and channels and for each market and attraction.
- Manage the relationship and briefing of external advertising, creative and print agencies.
- Supports the Head of Marketing and regional marketing teams in executing cross-brand and site marketing programs.
- Monitor and evaluate all marketing activity against agreed KPIs and make recommendations and implement new procedures and processes where necessary.
- Deliver the implementation of the marketing programs to agreed timescales and budget.
- Deliver comprehensive briefs to agencies for all marketing activity using consumer insight, internal feedback and previous learnings.
- Work with the site brand teams to ensure all marketing and communications activity is on brand and to guidelines.
- Work with the Head of Marketing to oversee the recruitment of any external agencies – from developing tender documents through to selection.
- Represent LEGOLAND Discovery Center Arizona in all national promotions meetings and ensure participation across all national 3rd party promotion opportunities
- Actively contribute towards securing national 3rd party promotional partner, by working with the Promotions Director and site-specific teams.
- Work closely with and support the Trade team in delivery of artwork and marketing collateral .
- Maintain files on vendor spending and provide analysis as needed.
- Assist on photography and visual assets creation for all new product developments in partnership with local marketing teams and design agencies.
- Monitor competitor marketing activity on a regular basis and use insight to improve performance or product offering.
- Work with local brand teams to ensure the consistent on-brand delivery of all marketing communication materials.
- Liaise closely with the Regional Heads of Marketing to ensure integrated approach to cross-brand programs and initiatives.
- Understand target customer profiles deliver programs and messaging targeted at each identified target segment.
- Maximize channel strategy to deliver most cost-efficient route to market in line with overall sales and marketing strategy.
- Serve as primary marketing contact for site promotions team.

About You
- 3-4 years in related brand marketing or communication field.
- Expertise in consumer-focused marketing and/or brand management.
- Ability to manage multiple projects on tight deadlines.
- Strong agency and budget management skills are essential as well as making decisions at a senior level
- Project management, driving ideas and opportunities in line with CAPEX budgets.
- Strong senior stakeholder influencing and communication skills
- Creative mindset with strong knowledge of social web and content development.
- Experience tracking, contributing to and leading media trends, integrated experience.
- Management of multiple marketing channels online and offline.
- Excellent client service, relationship management and executive presentation skills.
- Analytical/conceptual abilities and a capacity for creativity/innovation.
- Strong interpersonal skills.
- Entrepreneurial mentality – ability to build relationships and business.
- Exhibit qualities of a dynamic team member.
- Must be solution minded, creative and adapt easily to change.
- Ability to function in a fast-paced, unstructured, entrepreneurial environment a must.

Education:
Bachelor’s degree. Majors in business, marketing, communications and/or advertising preferred. About The Benefits
In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.
Competitive
Job sector: theme park
Job description:
Description
Scope of Job:
1. Support the Health, Safety & Security Director to design, deploy, manage and monitor a suitable and sufficient Health, Safety & Security (HSS) programme across LLCR.
2. To provide proactive, visible and progressive management of the HSS agenda/programme to LLCR.
3. To embed HSS as a core value in LLCR to deliver robust HSS standards, performance and a sustainable safety culture.
4. To ensure effective governance and assurance of HSS in LLCR, particularly with regards to engineering activities and ride operations.
5. As a member of LLCR management team, actively participate in and contribute towards all areas of the business.
6. Support the Health, Safety & Security Director to ensure that HSS standards at LLCR meet or exceed the standards expected by Merlin and local regulations.

Key Objectives:
To support the Health, Safety and Security Director, and work with line management across the Resort, in the delivery of the following such that the safety of guests, employees, contractors and others is protected:

1. To formulate, develop and monitor the implementation of Resort wide HSS policies, systems, procedures and standards for existing activities and any new operations within LLCR in order to ensure effective safety management.
2. To ensure HSS competency programmes are implemented and adequate
3. Actively focuses on the safety standards and operational procedures required to ensure robust risk control in the Technical Services Department and Ride Operations.
4. To proactively identify, design and successfully deploy HSS related initiatives and programmes within LLCR that will deliver leading edge HSS standards, performance and culture.
5. To robustly audit and uphold exacting standards in HSS across the Resort.
6. Maintain procedures for ensuring accurate reporting, investigation, recording and analysis of injury accidents, dangerous occurrences, near miss incidents and work related ill health.
7. This position is also expected to constantly search for better and safer ways to work within the park, with the honest belief that "nothing is safe enough".

Requirements:
1. Thorough working knowledge of relevant occupational HSS standards and regulations.
2. “Hands On” safety management experience working in theme parks, hospitality (hotel and/or food services), transportation or industrial settings.
3. Thorough knowledge of record keeping requirements for injury reporting
4. Experience with HSS management systems and auditing.
5. Experience in delivering HSS training
6. Proven written and oral communication skills with the ability to articulate HSS processes to a range of people so as to influence others.
7. Able to handle multiple projects and quick to adapt and take on new initiatives.
8. The Health& Safety Manager is expected to develop and nurture positive relationships with all other Resort Departments. Strong positive working relationships with all Departments are vital to the overall success of this position.

Education:
1. 3-5 years of safety management experience
2. Degree level in safety or equivalent is desirable eg. NEBOSH Diploma
3. Safety qualification(s) required eg. NEBOSH Certificate, OSHA 30 etc
4. Membership to recognised professional safety body eg. Tech / Grad IOSH (according to IOSH), ASP, SMS, OHST (according to BCSP) etc
Competitive
Job sector: theme park
Job description:
Position Summary:
Acts as a point of contact between MCs and Supervisors. Supports the department Supervisors in the day to day running of Water Park Admissions. Responsible for day to day operations of Water Park Turnstiles, Ticket Windows, and guest recovery. Responsible for owning Mystery Visit scores within Water Park Admissions. Responsible for maintaining targeted employee engagement levels. Ensures company profit protection and PCI requirements are followed at all times within department.

Scope and Responsibilities:
1. Operations
- Responsible for Turnstile, Ticket Window, and Guest Services operations at the Water Park.
- Supports department strategy for guest recovery.
- Point of contact for Water Park Lifeguard, Retail, & F&B representatives.
- Works alongside Associates in high volume days.
- Ensures SOPs and competencies are up-to-date and correctly utilized.
- Ensures service audit goals are met.
- Covers opening & closing lead duties regularly.
- Ensure cabana check-in and entry processes are efficient.
- May cover both Admissions and Water Park Duty Manager shifts.
- May be cross-trained in other areas of Water Park Operations, including as a lifeguard.
- During off-season, covers Main Entrance Admissions and Guest Services Lead shifts.
- During off-season, assists with Events and Water Park operations as needed.

2. Marketing
- Point of contact for Special Events and Public Relations staffing needs for Water Park events.
- Point of contact for Promotions and Sales for implementing marketing initiatives at Water Park.
- Point of contact for Education Sales and Call Center; in particular regarding Cabana sales.
- Ensure clean, accurate, and professional presentation of all Water Park Admissions related items including inside and outside of office including “back of house,” entrance and exit areas, and signage.

3. Financial
- Responsible for Water Park Admissions department labor budget; day-to-day, weekly, monthly, quarterly, and year-to-date management of labor hours.
- Manage Lost & Found inventory and ensure it is brought to Main Entrance daily.
- Maintain full inventory of area radios, hand scanners, and other valuable items and tools.
- Work with Water Park management to order certain office supplies and equipment.
- Ensure all MCs comply with Merlin policy regarding tip reporting, till audits, money transport, and cash handling.

4. Development
- In charge of hiring Guest Services and Admissions Associate positions.
- Develop and deliver guest service and On-the-Job training materials.
- Maintain succession plan from Associate to Team Lead.
- Communicate regularly with team to establish and meet development goals.
- Responsible for PDP administration for Water Park MCs.

5. People
- Ensure targeted Wizard Wants to Know survey scores are met within Water Park Admissions.
- Maintain healthy turnover rate of Part Time and Full Time employees.
- Help develop, implement, and facilitate incentive programs for Water Park team.
- During off-season, take part in incentive programs at Main Entrance Admissions and special event operations.

Other:
(Specify any other requirements or restrictions that should be considered)
The duties & physical requirements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties & physical requirements does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Competitive
Job sector: theme park
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Waterpark Supervisor to join the LEGOLAND Florida Resort Team.

About the Role:
Oversees the daily operation of all slides, pools, attractions, playscapes, etc. within the LEGOLAND Florida Resort Water Park (including Park Water Park, Hotel Pool, and Beach Retreat Pool), establishing and maintaining procedural, safety, and guest service standards. Has responsibility for leadership and supervision, development, engagement, performance management, etc. of all Water Park Team leaders, Lead Lifeguards, Lifeguards, and Guest Experience Hosts – Water Park,, ensuring daily operation, staffing, safety and guest service targets are met. Oversees and facilitates maintenance to ensure pool safety, plans, and construction quality specifications are met.

- Oversees LEGOLAND Florida’s Water Park (i.e. Park Water Park, Hotel Pool, and Beach Retreat Pool) attractions, slides, pools, playscapes, restrooms, changing areas, admissions, grounds cleanliness, etc., providing leadership and supervision across all locations.
- Ensures effective and efficient daily operation, exceptional guest services, safety, and cleanliness standards.
- Works closely with the Admissions Team to ensure that admissions/turnstiles are properly staffed.
- Contributes knowledge of attractions, quality installation, slide safety and guest service to ensure smooth operation of attractions, slides, pools, playscapes, etc.
- Ensures that all safety and sanitary requirements are met and that all regulations, policies, and procedures are enforced.
- Reviews infrastructure, mechanical and other operational system requirements in accordance with plans and specifications. Evaluates and tests slides, attractions, pools, etc. Develops and implements standard operating procedures to exceed safety standards.
- Inspects the Water Park areas and facilities to detect existing or potential accident and health hazards, determines corrective or preventive measures where indicated, and follows up to ensure measures have been implemented. Documents and communicates findings and results; proposes corrective actions as the situation requires.
- Develops detailed operational and safety procedures. Works with the Maintenance Team to develop maintenance schedules and procedures. Maintains files and records of manuals, documentation, and related product support materials.

About you:
- Requires at least eight years of progressive experience in managing pools, slides, and lifeguards in a theme park or related industry.
- Demonstrated leadership experience and effective verbal and written communication skills required. This position requires a demonstrated track record of success in operating and maintaining pools, attractions, and slides.
- Requires mechanical aptitude and ability to ensure plans, specifications, safety and quality standards are met.
- Strong guest service, interpersonal and supervisory skills are required.
- Experience in ensuring guest safety through procedures, programs and instilling a safety culture is critical.
- Knowledge of budgeting and scheduling are required. Exhibits both the ability to work as a team member as well as the ability to work independently and execute projects within job scope.
- Exhibits patience, flexibility, and the ability to work effectively in a fast paced environment.
- Must be willing to obtain American Red Cross Life Guard Instructor (LGI) Certification or above, have a current American Red Cross Lifeguard, First Aid, and CPR/AED for the Professional Rescuer and certifications, be AED Trained.

About the benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
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