Know your people, know yourself: insights from Disney’s top female execs
Leisure Opportunities
Job search
Job Search
see all jobs
Latest job opportunities
star job
Trafford Leisure
Competitive Salary + Benefits
Trafford
Everybody Sport and Recreation
£8.68 ph
Crewe, UK
De Montfort University
£16,766 – £19,202 per annum
Leicester, UK
Circadian Leisure Trust
£8.21 - £8.70 per hour
Longwell Green, Bristol, UK
Continuum Attractions
Up to £24,000
Oxford, UK

Know your people, know yourself: insights from Disney’s top female execs

Job opportunities
Continuum Attractions
Up to £24,000
location: Oxford, UK
South Derbyshire District Council
Up to £65,000
location: Derbyshire, UK
Eureka
Circa £42,000 per annum
location: Halifax, UK
more jobs

What does it take for a woman to be successful at Disney? Talent and determination are a given, but a panel of the organisation’s female leaders at IAAPA gave extra insights into their journey to the top and the challenges they faced along the way.

Tracey Powell, for example, is now vice president of revenue management at Walt Disney World in Florida, but she had previously built a career to executive director level at Carnival Cruise Lines. She took a step backwards to join Disney but became an executive again within two years.

Her great lesson in managing both teams and guests was to "walk a mile in their shoes": "I had the opportunity to lead 10,000 cast members and I had to learn what it meant to be frontline, and what that meant for the guest experience," she said. "I became a housekeeper and a greeter so I could learn what it meant to be day-in and day-out with our guests."

For Melissa Vallquete, vice president, Epcot, Walt Disney World Resort, there used to be a great deal of advice that she should have more "command" or "physical presence" in her leadership style. "It felt to me like I was being coached to be a little more masculine," she said.

Then Meg Crofton was promoted to president at Disney World, and it was a career-changing moment for Vallquete. "Her style of leadership was very different. Even in her gentle, quieter style, there was no question when you were in the room with her that she was in charge."

Vallquette now reflects that it doesn’t matter if someone at the top looks or acts differently to you and your own style. "You can be the first one to do it your way," she said.

Rachel Quinn, general manager at Magic Kingdom Entertainment, Walt Disney World Resort, was another who had enjoyed a career before Disney, working as a dancer on cruise ships before moving into a leadership role and then joining the Disney Cruise Line in 1998.

Along the way has come a realisation that happiness is of central importance, even in aspects of the job where it seems unlikely – safety training, for example.

"At Magic Kingdom, we do a biannual safety town hall, which is fully produced with themes and actors. It’s all about engagement. If you can engage your cast and connect with them, they take in information better.

"It’s a different way to engage them in safety. Year after year as we’ve done this, injuries have gone down, so it works."

To read the full article see Issue 1 2019 of Attractions Management here.

Sign up for FREE ezines & magazines
What does it take for a woman to be successful at Disney? Talent and determination are a given, but a panel of the organisation’s female leaders at IAAPA gave extra insights into their journey to the top and the challenges they faced along the way.
TAW,VAT,PHR
imagesX/THUMB341493_428567_67638.jpg

More News

1 - 15 of 38,617
20 Apr 2019
Construction work on The Wave, a £37m indoor water park and leisure centre in Coventry, is in its final stages and the complex will be ... More
18 Apr 2019
A new £15m (US$19.5m, €17.3m) waterpark has opened its doors to the public in Rhyl, Wales, with three flumes for thrillseekers to enjoy. SC2, which ... More
18 Apr 2019
London’s V&A Museum has announced a partnership with Elton John and his husband, David Furnish, that will see its Gallery 101 in the newly opened ... More
18 Apr 2019
More than 190 UK institutions and individuals from the arts and culture sectors have pledged their support to Culture Declares Emergency (CDE), which is part ... More
18 Apr 2019
Ukactive has revealed the finalists for its annual industry awards. This year's edition is set to be the largest ever and will feature 18 different ... More
18 Apr 2019
Social enterprise Mytime Active has signed a 40-year deal to run 12 leisure facilities in London on behalf of Bromley Council. The deal will include ... More
Alliance Leisure
Alliance Leisure
17 Apr 2019
The number of physically active adults in England hits a record high, Swim England calls for health professionals to prescribe swimming, visitor attraction dedicated to ... More
17 Apr 2019
The Mental Health Foundation (MHF) has chosen body image as the theme for its Mental Health Awareness Week this year. Taking place from 13 to ... More
17 Apr 2019
The Football Association (FA) invested a record £128m into English football during 2017-18. Reporting its results for the financial year ending 31 June 2018, the ... More
16 Apr 2019
Fitness studio operator Bodystreet has expanded its UK operations with the opening of two new studios. The franchise-based company has opened sites in Coventry and ... More
15 Apr 2019
The spa at Donnington Valley Hotel in Newbury, Berkshire, UK has launched a new spa package inspired by gin. Called 'Spring into Gin', the package ... More
15 Apr 2019
Oulton Hall hotel in Leeds, UK, has named Leigh Mulholland as its new spa director. Mulholland previously worked as the sales and revenue manager for ... More
TVS Sports Surfaces
TVS Sports Surfaces
15 Apr 2019
A study on exercise injuries has suggested that people who engage in high-intensity interval training (HIIT) could be putting themselves at greater risk of injury. ... More
15 Apr 2019
The English and Wales Cricket Board (ECB) has embarked on a project to evaluate the potential of video gaming and esports as a platform to ... More
14 Apr 2019
Anne Biging, co-founder and CEO of Healing Hotels of the World, has been named ‘Woman of the Decade in Business & Leadership’ at the Women’s ... More
STA
STA
1 - 15 of 38,617
Active IQ
Active IQ