Macdonald Hotels launches therapist reward programme
Leaderboard
Leisure Opportunities
Job search
Job Search
see all jobs
Latest job opportunities
star job
Gomersal Park Hotel
Competitive (dependent on experience)
Gomersal, UK
De Montfort University
£19,305 - £22,876
Leicester, UK
Circadian Leisure Trust
£7.90 - £8.45 per hour
Bradley Stoke, Bristol, UK
star job
The Silverstone Experience
£50,000- 55,000 pro-rata per annum + benefits
Northamptonshire, UK
truGym
Competitive Salary & Benefits
Uxbridge, UK

Macdonald Hotels launches therapist reward programme

Training opportunities
training opportunity
Discovery Learning
location: Nationwide, United Kingdom
training opportunity
GLL
location: Mile End Park Leisure Centre, London, UK
more training

Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.

Following each treatment, spa clients are asked to complete the survey and return it in an envelope to the spa manager. The programme began last month, and starting in March, clients will also be able to reply via an online feedback form.

Therapists will receive points based on the customer feedback, and a monthly, quarterly half-year and annual awards scheme will be celebrated by the spa teams. An annual lunch will highlight how the top three therapists have gone above and beyond to achieve their accolades, with a prize of a holiday abroad given.

“Since its soft launch in January, this has proved a great motivator, enabling our therapists to really think about the treatment and take our service to the next level,” said Jeanette Jones, managing director of spa and leisure for Macdonald Hotels. “It’s designed to raise the bar in our spas to not simply fulfill, but exceed our customers’ expectations.”

Macdonald has also recently launched ‘The Macdonald Way,’ a standardised beauty step programme.

Sign up for FREE ezines & magazines
Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
SAB,HHR,HOT,TRA
Therapists will receive points based on the customer feedback, and a monthly, quarterly half-year and annual awards scheme will be celebrated by the spa teams
employer of choice
Would you like to work for a gym operator that allows you to develop and use your skills to the full whilst being well rewarded? The Gym is totally committed to allowing 'the manager to manage' and rewarding our key personnel for delivery... More
Leaderboard
Leaderboard
Active IQ
Active IQ