Turn Lost Business into Revenue Using SpaSoft Tools
Leisure Opportunities
Job search
Job Search
see all jobs
Latest job opportunities
GLL
Up to £22,320 per annum
Ruislip, UK
énergie group
£40.00 to £50.00 /hour
London, UK
star job
Trafford Leisure
Competitive Salary + Benefits
Trafford
Bryanston School
£15,600 pa plus competitive package
Blandford Forum, Dorset
Red Whale Swim School
£20 per hour
Geneva, Lausanne

Turn Lost Business into Revenue Using SpaSoft Tools

Job opportunities
SportsJobs4Women
IRO £1,900 (tax free) + 10% commissions on PT
location: Middle East
Stevenage Leisure Limited (SLL)
Competitive
location: Letchworth Garden City, UK
South Derbyshire District Council
Up to £65,000
location: Derbyshire, UK
more jobs

Spa directors all around the world experience last minute changes, no shows and cancellations which can truly take a toll on your spa revenue if not addressed and managed effectively. SpaSoft has advanced tools and creative ways to convert those lost sales into future revenue.

Turn Away Tracking

SpaSoft’s enhanced Turn Away Tracking allows spa management to record customer behavior and discover trends that are making them lose business. The Turnaway Tracking report will allow spa directors to adapt their operations to increase guest booking. They can implement expanding therapist availability, increase the number of therapists during peak times, or offer a yield pricing to encourage customers to come during non-peak hours depending on trends they observe in their spa.

Turn cancellations into a Gift Certificate or Spa Credit

Cancellations and no shows can be incredibly frustrating for both the spa and guests alike, as spas either lose revenue for the service or charge a cancellation fee which results in upset guests. Remove both of those and convert cancellations into a gift certificate for the guest. This encourages them to come back to your spa and eliminates the possibility of an upset guest. This also assures that you will get revenue in the future, helping to boost customer loyalty in the process.

Wait List

Spas are known for that one amazing treatment or therapist, and it is quite common for guests to be placed on a waitlist. With real-time technology, once a cancellation is made, the SpaSoft system will notify the front desk agent to contact the next guest on the waitlist to inform them that a spot has become available. For guests that were on the waitlist but didn’t receive an appointment, they can be offered a discounted price for any future visit.

Sign up for FREE ezines & magazines
Company Details
Springer-Miller Systems
Spa and activity management system empowering spas and resorts to provide impeccable service for each and every client.
Address
8133 Warden Avenue, Suite 501 Markham, Ontario, ON L6G 1B3, Canada
Telephone
+1 905 752 1800
Spa directors all around the world experience last minute changes, no shows and cancellations can truly take a toll on your spa revenue if not addressed and managed effectively.
imagesX/THUMB340629_227319_860475.jpg

More News

1 - 15 of 38,627
25 Apr 2019
UK Sport chair Dame Katherine Grainger has hinted at the possibility of London bidding for the 2036 Olympic and Paralympic Games. In an interview with the ... More
25 Apr 2019
Budget operator Pure Gym achieved double-digit growth in revenue and profitability during 2018, cementing its position as the UK's largest gym chain. Announcing its annual ... More
24 Apr 2019
A new grassroots basketball programme aims to introduce the sport to 180,000 primary school-aged children across England. Called Slam Jam, the programme has been developed ... More
23 Apr 2019
The Natural History Museum in London has said that an Extinction Rebellion protest that took place on its premises yesterday (Monday 22 April) passed "without ... More
23 Apr 2019
Sportswear giant Adidas has developed what it calls the world's first "100 per cent recyclable performance running shoe". Produced under the Futurecraft.Loop brand, all components ... More
23 Apr 2019
An immersive experience for museums which takes people on a 20-minute virtual reality tour of the universe, and is narrated by the late Professor Stephen ... More
TVS Sports Surfaces
TVS Sports Surfaces
23 Apr 2019
The England and Wales Cricket Board (ECB) has appointed Nick Pryde as director of participation and growth. Pryde is an internal appointment, having first joined ... More
23 Apr 2019
SCL Education Group has appointed Brad Rushton as managing director of its SCL Education and Training arm. Rushton initially joined the independent sports education provider ... More
23 Apr 2019
A skating club and a beach volleyball team are among the organisations to benefit from the latest round of Sportscotland’s Direct Club Investment (DCI) programme. ... More
22 Apr 2019
Sofitel Villa Borghese Rome is on track to launch this summer, following an extensive renovation by French architect and designer Jean Philippe Nuel. Situated near ... More
20 Apr 2019
Construction work on The Wave, a £37m indoor water park and leisure centre in Coventry, is in its final stages and the complex will be ... More
18 Apr 2019
A new £15m (US$19.5m, €17.3m) waterpark has opened its doors to the public in Rhyl, Wales, with three flumes for thrillseekers to enjoy. SC2, which ... More
STA
STA
18 Apr 2019
London’s V&A Museum has announced a partnership with Elton John and his husband, David Furnish, that will see its Gallery 101 in the newly opened ... More
18 Apr 2019
More than 190 UK institutions and individuals from the arts and culture sectors have pledged their support to Culture Declares Emergency (CDE), which is part ... More
18 Apr 2019
Ukactive has revealed the finalists for its annual industry awards. This year's edition is set to be the largest ever and will feature 18 different ... More
Focus Training
Focus Training
1 - 15 of 38,627
Active IQ
Active IQ