Groupon UK faces OFT investigation | Leisure Opportunities
Job Search
see all jobs
Latest job opportunities
Florida, United States
Leeds Beckett University
Grade 7, £37,706 - £42,418
Leeds, United Kingdom
Everybody Sport and Recreation
£16,393 + Commission
Cheshire, United Kingdom
energie group
£9 per hour
Bethnal Green, London, United Kingdom
Aldenham School
£17K - £18K (depending on experience)
Elstree, Hertfordshire, United Kingdom

Groupon UK faces OFT investigation

Job opportunities
Aldenham School
£17K - £18K (depending on experience)
location: Elstree, Hertfordshire, United Kingdom
London Youth
location: Amersham, United Kingdom
Finesse Corporate
Days £15 hour / Nights £20 hour
location: Watford, United Kingdom
more jobs

Complaints regarding Groupon UK adverts are being referred to the Office of Fair Trading (OFT) over "serious concerns" of its ability to adhere to the Advertising Code.

The Advertising Standards Authority (ASA) revealed that it had formally probed and upheld complaints on 11 occasions this year, as well as informally resolving 37 cases.

According to the ASA, it is to refer complaints that "specifically concern" a failure to carry out promotions fairly, such as not clarifying significant terms and conditions.

A failure to supply evidence that particular offers are available and exaggerated claims of the likely savings are also among the complaints that will be referred to the OFT.

An OFT spokesperson said: "It is in the public interest that we refer the matter to the OFT, the OFT being better placed to address any underlying issues concerning Groupon's trading practices generally."

In response, a Groupon UK spokesperson said: "Groupon constantly strives for business practices that are in the best interest of consumers.

"We are constantly evolving business process to ensure customers receive the best possible experience at the highest standards. We are cooperating fully with the OFT to ensure that the rights of consumers are protected."

It comes as the Telegraph reported how families visited York's Winter Wonderland for a half-price offer from Groupon that came with a promise of a "magical train ride"

According to the newspaper, Groupon apologised for mixing up the Winter Wonderland in York with a similar attraction in Hull after it emerged there were no rides or attractions.

Responding through its Twitter account, Groupon said: "Groupon offered Winter Wonderland a cap on the deal, which they declined."

For more about group discount deals, see Spa Business Issue 4 2011, p.24

Image: Juan Camilo Bernal/

Sign up for FREE ezines & magazines
Complaints regarding Groupon UK adverts are being referred to the Office of Fair Trading (OFT) over "serious concerns" of its ability to adhere to the Advertising Code.

More News

23 Oct 2017
A state-of-the-art outdoor cycle track will become the first of its kind in Scotland as construction nears completion. The Fife Cycle Park is scheduled to ... Read more
20 Oct 2017
A new pop-up experience opening in London and Los Angeles will celebrate the 30th anniversary of the Final Fantasy franchise from IP developer Square Enix. ... Read more
20 Oct 2017
Suffolk Coastal District Council is investing in fitness and sports infrastructure to engage people from inactive populations. Special facilities designed for the reconditioned market will ... Read more
20 Oct 2017
Work is underway to transform Headingley into a stadium for the future, after Legal & General was revealed as the investor behind the £40m (US$52.6m, ... Read more
20 Oct 2017
Boutique studio Barrecore has created a new class targeted at pre- and post-natal clients, and those returning to exercise from injury. Signature Lite has also ... Read more
19 Oct 2017
A group of retirement homes is installing specialist fitness equipment because residents find traditional gyms intimidating, according to healthcare provider Bupa. Richmond Villages, owned by ... Read more
Les Mills
Les Mills
19 Oct 2017
Linda Conlon, CEO of the International Centre for Life in Newcastle and chair of the Association of Science and Technology Centers (ASTC) has announced the ... Read more
19 Oct 2017
More than 1,500 new football teams and 3,400 coaches will be created after the FA increased funding to its grassroots campaign. The FA upped its ... Read more
19 Oct 2017
The UK trails other countries when it comes to early childhood physical activity, with no cohesive approach between the devolved nations, according to a report ... Read more
18 Oct 2017
Sale Sharks winger Denny Solomona has urged fellow players, coaches and clubs to reach out to young people from minority groups and encourage more into ... Read more
18 Oct 2017
The International SPA Association (ISPA) Foundation announced the launch of a new spa workforce study at the 2017 ISPA Conference & Expo being held at ... Read more
18 Oct 2017
Primary schools across the country will see PE and sport funding doubled this month in a bid to change the lives of a generation. The ... Read more
18 Oct 2017
Places for People Leisure has begun construction work on a £9.5m (US$12.5m, €10.7m) leisure centre in Waltham Abbey, Essex. Building partners Pellikaan Construction and architects ... Read more
18 Oct 2017
After announcing its intention to develop a Bear Grylls attraction in the UK, Merlin CEO Nick Varney has revealed further plans for the adventure survivalist, ... Read more
18 Oct 2017
Rugby will touch the lives of thousands of young people from under-represented communities, as part of an ambitious new project from Premiership Rugby and England ... Read more
Spirit Fitness UK
Spirit Fitness UK
1 - 15 of 36,876
employer of choice
John Treharne, CEO, The Gym Group
Would you like to work for a gym operator that allows you to develop and use your skills to the full whilst being well rewarded? The Gym is totally committed to allowing 'the manager to manage' and rewarding our key personnel for delivery.