Assistant Manager job with énergie group in Basildon, UK | Leisure Opportunities
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About energie fitness
énergie Fitness has an ambitious growth plan to establish a world-class and globally recognised brand which empowers people to transform their lives. Established in 2003, énergie is a leading fitness club franchisor with close to 100 clubs across the UK and Europe. A multi award-winning company, énergie was included in The Leap 100 2016 which is a list of the 100 most exciting, fast-growth companies in the UK. énergie was awarded ‘Health Club Operator of the Year 2016’ at the prestigious UKActive Flame Awards. Recently, énergie has been recognised as the outstanding fitness franchisor, ranked 14th in the Elite Franchise 100 Top UK Franchises for 2018.
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Careers with énergie group
Assistant Manager
Basildon, UK
Basildon
Essex
United Kingdom
Competitive
Full time
08 Nov 2019
Assistant Manager
10 Oct 2019
apply now
énergie has been an innovator and a disruptor in the UK and Ireland fitness market for more than a decade. In an age dominated by faceless big box budget gyms, énergie is building clubs for the future. Affordable fitness with personality, service and accessibility, reaching out to people of all ages and becoming the brand that breaks down the barriers of intimidation to everyone. Our workforce expects to ‘Take The Stage’ in our clubs. We look for passion, belief, energy and ambition. We want everyone to feel they belong in an énergie movement that will change their lives.

Job Purpose

Create the Fitness Club of the future and deliver fantastic business results by running a smart business, creating a uniquely special environment where members feel they belong, and staff perform at their highest level

Are you passionate about health and fitness?

A re you a people's person, who can connect to others with ease?

Are you ready to learn new skills and develop your career in the fitness industry?

Key Accountabilities
- Bring the énergie Vision, Core Values and Member Promise to life ... MAKE IT REAL - be proud of your Club, make your staff proud and your customers feel they belong - be an AMAZING ambassador for the energie brand

- Generate revenue by utilising marketing tools and energie business systems enhanced with your own innovation and entrepreneurial flair

- Manage the operation with pace and energy and make your Club sparkle every single day to achieve the highest standards in the most efficient ways

- Achieve outstanding business results by setting ambitious goals and relentlessly driving business performance – outsmart the competition and smash the business plan

- Grow the customer value by creating raving fans and a favourite place where customers are invited to come, feel they belong and want to stay

- Develop the "Club of the future" which delivers the ultimate fitness experience inside and out - a business that stands out from the crowd and is recognised as the best fitness Club in town

- Lead your team to success and manage them with tough love whilst giving them the motivation to have fun achieving results - make it a “no whingeing no shirking” culture

- Build a high performing team where everyone plays their own part in delivering “stand out“ results and together they enjoy the thrill of winning and constantly raising the bar

- Keep everything safe and legal, by exercising business discipline in all areas of compliance – play by the rules to meet the brand standards and all the statutory requirements

Responsibilities & Duties
Business

- To deliver the énergie experience that will absolutely ‘WOW’ existing and potential customers, deliver the +1% factor of the Raving Fans experience and make customers feel they belong in your club

- To work closely with the club owners and the énergie team to develop an ambitious business plan and take responsibility for hitting and beating the targets

- To efficiently manage all aspects of the day to day operation to ensure the whole club is sparkling clean and meets the highest standards and the brand expectations

- To initiate sales and marketing activity that drives membership numbers and find new and creative ways to increase additional revenue streams

- To deliver an exceptional customer experience within a safe and fun environment where the customer feels they belong and becomes a fan / advocates of the club

- To work closely with the Club Owner to ensure that the facilities and services being delivered are fun, high quality, safe and conform to énergie brand standards.

- To ensure that customers have access to facilities and services, which allow them to develop their fitness, in line with énergie’s core purpose “empowering people to transform their lives” and making émpower “world famous” in the club’s local community

- To maintain all equipment and mechanical plant in a clean and safe condition, if necessary, calling upon the appropriate contractors.

- To regularly review business performance, take action to keep the business on track and provide financial reporting to the owner and franchisor

- To fully utilise the énergie business systems and processes to attract new members and maximise opportunities to improve the performance of the business

- To maintain effective working relationships with businesses, the press and the local community whilst continuously monitoring local competitors

- To ensure all aspects of the operation and working practice complies with legal requirements and strictly adheres to énergie operating procedures detailed in the current Business Systems manual.

- To maintain accurate and secure membership records in line with énergie protocols and the Data Protection Act.

- To be committed to the Health and Safety Policy and be fully aware of the responsibility for key priorities, taking the upmost care to ensure the Club operates in a safe, legal and compliant manner.

People

- To create a winning culture with a highly energised atmosphere and building respectful but fun relationships with customers

- To constantly motivate the team, keep spirits high and help them achieve great things by working together, caring about each other and always maintaining a sense of humour

- To take full responsibility for all aspects of the daily line management of your line reports

- To ensure all your line reports fully understand their core roles, responsibilities and accountabilities
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