Front of House Apprenticeship job with Everyone Active in Fareham, UK | Leisure Opportunities
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About Everyone Active
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as ‘colleagues’ and it’s our aim to develop them in a way that enables each individual to realise their potential.
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Careers with Everyone Active
Front of House Apprenticeship
Fareham Leisure centre - Fareham, United Kingdom
Fareham
Hampshire
United Kingdom
Competitive Salary and Benefits
Full time
16 Apr 2019
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Front of House Apprenticeship

What will the role involve?

The Front of House Apprenticeship is aimed at providing you with the first steps and skills to develop in the Leisure Reception role.

This apprenticeship will help you to gain a fully nationally recognized Customer Service qualification along with developing interpersonal and customer interaction skills.

We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 12-month apprenticeship you will gain a:

•Customer Service Level 2 Qualification
•Employment Rights and Responsibilities
•Full sector specific Front of House Training
•Functional Skills in Maths & English

As part of your apprenticeship, you will be embedded into a fully operational reception and admin department where you will work closely with experienced Receptionists and Front of House Managers to learn and develop the specific customer service standards. Your apprenticeship will enable you to develop an excellent understanding of what great customer service looks like and be able to demonstrate these transferable skills against nationally recognised standards. You’ll also gain the experience of using the reception systems, to ensure the customer has a positive experience of using our centres and develop a thorough understanding of all the products and services we offer.

Pay and benefits

• Salary dependent on location from the start of your apprenticeship (including your training period).
• Free use of gym and swimming pool, paid holidays and on-going training opportunities.
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Everyone Active people
Angela Ioannou Everyone Active

Angela Ioannou

Area Fitness Manager
Everyone Active
I'm very passionate about fitness and want to help others feel the same
Lucy Carter Everyone Active

Lucy Carter

School swim lesson manager
Westcroft Leisure Centre , Everyone Active
I love being part of the Everyone Active team – it feels like a family, with a really supportive and friendly environment. Working with experienced teachers means I’m learning and growing
Harry Hurst Everyone Active

Harry Hurst

Trainee Duty Manager
Swan Pool, Everyone Active
I’d encourage anyone interested in the fitness industry to consider an Everyone Active apprenticeship, there are so many opportunities for continual development
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Manchester Metropolitan University
Manchester Metropolitan University