Receptionist job with Parkwood Leisure in Penzance, UK | Leisure Opportunities
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About Parkwood Leisure
Parkwood Leisure is one of the UK's leading operators of publicly owned leisure centres, bringing world-class service and provision to each of the facilities we manage. As a company, we believe firmly in working in partnership with our local communities, delivering the very best service by empowering our 4,500 staff members to take the initiative and make every customer visit to our centres feel special.
Careers with Parkwood Leisure
Penzance, UK
United Kingdom
Part time
08 Dec 2019
26 Nov 2019
apply now
Penzance Leisure Centre

Part time Receptionist

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

The successful candidate will act as the first point of contact for customers coming into the Centre.

The Opportunity
To ensure that all the people who enter the Centre are received in a friendly, polite and service friendly manner.
Will be responsible for taking bookings, cash handling and answering telephone enquiries.
To work as part of a team to ensure that customers are met and their needs understood.
To ensure a warm friendly and professional atmosphere and high standard of customer care at all times in order to generate customer loyalty.
To communicate with customers via emails, social media and booking systems in a polite and professional manner.
To receive telephone, written and personal bookings and payment for use of the Centre’s facilities.
To ensure cash handling and reconciliation of monies is carried out.
To operate the PA system, telephones and computer booking system whilst on duty.
To promote and control items for resale and hire.
To keep reception clean, tidy and a pleasant environment in which to work.
Taking detailed messages and responding to/transferring in an appropriate manner, dealing with queries.
To undertake any other duties as may be required to assist in the running of the Centre.

The Person
Will be able to operate tills and be competent in a variety of computer programmes.
Strong interpersonal and customer facing skills.
Will be able to maintain a high level of confidentiality.
Will be able to demonstrate good organisational skills.
Will be able to communicate effectively with customers, clients and staff.
Will be able to demonstrate clear identification with all customer requirements.
Will be able to use own initiative, to follow procedures and learn to work to deadlines.
Has the ability and willingness to acquire job related knowledge.
Be friendly, well presented with a positive attitude.
Be enthusiastic, confident, flexible.
Will understand the company ethos and develop a strong understanding of the workings and activities carried out at the centre.
Will be available to work early mornings, evenings and weekends.

What can Parkwood Leisure offer you?
Generous annual leave
Free gym membership for you
Employee health cash plan
Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending.
Pension Scheme
Company sick pay
Career progression
Training and development

Parkwood Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.
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Parkwood Leisure people
Lee Carnwell Parkwood Leisure

Lee Carnwell

General Manager
Crosby Leisure Centre, Liverpool , Parkwood Leisure
I enjoy hearing positive feedback from customers and staff alike